We worked with Cosmetic Boxes on packaging for our skincare brand and the whole process, from first enquiry to delivery, was really easy. The team is very communicative, so we always knew where things... See more
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That was my first experience in designing and ordering boxes for cosmetics. Andy Craig was very helpful. The goods arrived fast. The prices are competitive, however the only minor drawback was that th... See more
Recently made a purchase with The Cosmetic Boxes - I had a pretty tight turnaround and they were able to deliver, which was a huge relief!! The team loved our customised paper bags, they looked exactl... See more
Had the pleasure of consulting with Henry Williams from the get go I’ve had a very successful experience boxes are very good quality. I will definitely be a returning customer
Company details
Written by the company
The cosmetic boxes UK provide top-quality wholesale custom printed cosmetic packaging boxes UK in all sizes and colors. Based in London, Free Shipping.
Contact info
Constance Street 12, E16 2DQ, London, United Kingdom
- www.thecosmeticboxes.co.uk
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Leo was fantastic through the whole…
Leo was fantastic through the whole process. My custom made boxes look absolutely stunning. They are professional. The boxes arrived from Lahore. but arrived quickly, no hassle with customs. I will be using them for all my needs going forward. Thankyou to all that helped my business needs to look very professional
Recommend company
Had the pleasure of consulting with Henry Williams from the get go I’ve had a very successful experience boxes are very good quality. I will definitely be a returning customer
Smooth, responsive and genuinely helpful
We worked with Cosmetic Boxes on packaging for our skincare brand and the whole process, from first enquiry to delivery, was really easy. The team is very communicative, so we always knew where things stood. Turnaround times were quicker than we expected, and whenever we had a new requirement or hit a snag, they came back with a practical solution. Special thanks to Alex Carter and Henry Williams, who were wonderful to work with throughout. Highly recommend.
Great customer service
Great customer service, thank you for making the process as easy as possible, quality product boxes
Ordered many times and always comes…
Ordered many times and always comes better then expected. Always very helpful and delivered on time
Service is Great! (1 to 1 help from an actual human throughout the whole process))
The service is great! Already while browsing you can chat to someone to help you find exactly what you need. Not an AI bot, an actual person!
Once you've ordered they will work together with you to get the design right. Jasper personally helped me with some CD envelopes and leaflets that came out perfect!
Henry Williams has been the most…
Henry Williams has been the most helpful, he's professional, polite and knows his job very well. I only keep coming back because of his amazing service. Thank you Henry
I must say customer service 10/10
I must say customer service 10/10. Jasper Wright was very helpful answering all the questions I had, great communication from him. I will definitely go back to them because of the person making it a very easy process.
Renata
I’ve had such a positive experience working with Jasper. He is always incredibly helpful, supportive and reliable, and I genuinely feel that I can always count on him whenever I need assistance.
Communication with Jasper is always easy, clear and friendly, which makes the whole process so much smoother. He is approachable, patient and always willing to help find a solution, and that level of support is something I really appreciate.
It’s a pleasure working with someone who genuinely cares about his clients and makes you feel supported throughout the process. I would happily recommend Jasper and the company to anyone looking for professional, reliable and friendly service.
Thank you, Jasper, for all your help and continued support!
Highly recommend
Jasper was extremely helpful throughout the whole process. I had lots of questions and requested several corrections, and he was always patient and understanding. I would highly recommend this company. The quality was even better than I expected, and although I had a limited budget, they were still able to produce something of a very high standard.
Recently made a purchase with The…
Recently made a purchase with The Cosmetic Boxes - I had a pretty tight turnaround and they were able to deliver, which was a huge relief!! The team loved our customised paper bags, they looked exactly how we wanted them to. Super happy with our purchase and they were able to quote a great price too. Leo Arden was exceptional throughout! Thank you very much - we will be working with you guys again :)
THIS WAS THE WORST EXPERIENCE I HAD…
The review is on hold pending a solution
Jack to the rescue
Was simply browsing and Jack's name came on my screen offering help. He helped, very good.
Thank you very much for your help…
Thank you very much for your help Kevin. A prompt, polite and professional response to my initial query.
Thanks for the help Lewis,efficient and…
Thanks for the help Lewis,efficient and friendly service. I’d recommend.
Exceptional Customer Service from Lewis!
I recently had the pleasure of dealing with Lewis from the customer service team, and I couldn’t be more impressed. From start to finish,
He was friendly, patient, and incredibly knowledgeable, making the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their customers, but Lewis certainly does, and it made all the difference.
Thank you, Lewis, for your outstanding service—I truly appreciate it! lucky to have you on their team. Highly recommend!
Professional and Patient
We have been working with The Cosmetic Boxes for over a year now. Lewis Roberts has been our point of contact throughout and we could not be happier.
He is extremely patient and professional. Any change is accommodated without any fuss.
Very pleased with Lewis and The Cosmetic Boxes!
super quick using their chatbot service
Great customer service and lovely…
Great customer service and lovely boxes.
I can totally recommend this company
Quick and responsive
Live assistant Kevin Saptel was quick and responsive, answered my questions and instantly offered help with a design query I had. I havent had the pleasure of ordering any products yet. However, im sure the ordering process will be just as pleasureable and prompt. I can confidently recommend the company to my clients, seeing how responsive they are. Thank you!
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