BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cost of delivery £99
Cost of delivery £99
Shocking. Full bedroom suite from Next £60 including building the units.
£99 shocking
Always a pleasure shopping in this…
Always a pleasure shopping in this store. Staff are polite and cheery when attending a customer.
We enjoyed walking round the designer…
We enjoyed walking round the designer shop no hassle looking at the beautiful furniture lamps and other things that caught our eye a very enjoyable experience very happy
Me and my husband went in today for our…
Me and my husband went in today for our suite and Lorraine and liz could not have been more helpful. To getting the right one for us . Honestly the best service and advise about everything we bought you should go to the Prestwick designer rooms its amazing and great service. Thanks again Catherine and jim.
The showroom staff Gary &Dean were very…
The showroom staff Gary &Dean were very helpful and gave me good advice and explained everything to me
First visit to this store
First visit to this store
Was very impressed by the store layout and the staff
We were served by sales advisor James who was very helpful in helping us select what were we’re looking for.
After purchasing our items we had another look around and seen a few items that caught our eye so we will definitely be be back.
Great welcoming staff updated on order…
Great welcoming staff updated on order phone call to advise order had arrived thoroughly recommend 👌
Excellent experience with James at…
Excellent experience with James at Braehead store. Very helpful and beautiful range of furniture
Dean was so helpful and informative
Dean was so helpful and informative. He knew exactly what we were looking for. We have been to several furniture stores recently and he was by far the best person that we dealt with.
James at the Braehead Store
James at the Braehead Store was extremely helpful and friendly and made our visit very enjoyable. We also got a great deal on our item of furniture that we purchased.
BHP Store (Braehead)
BHP Store (Braehead), James , fantastic customer service. My friend and I went to browse and one left with a new dining suite, the other a the beautiful Sensum Diffuser. Friendly and knowledgeable young man , not pushy in the slightest , hence the purchase. A credit to your store
Lots of beautiful furniture to choose…
Lots of beautiful furniture to choose from. Store is very well laid out and spacious. Staff member Heather was very helpful and friendly.
We really appreciated the time given to…
We really appreciated the time given to us and the very helpful advice when considering purchasing accessories for a newly decorated lounge. Standard lamp and beautiful now on order.
Fab store bought divan bed & recliner…
Fab store bought divan bed & recliner sofa and chair the guys who help me pick were fab very helpful will defo return 5☆ well deserved
Visited Braehead store today and Denise…
Visited Braehead store today and Denise Sutherland helped me. She was amazing helped me through all the paperwork for my order.
Lovely member of staff asset to the store
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








