Our first time visiting The Designer Rooms & won't be our last. Gorgeous range of furniture to suit all tastes. Staff were on hand if required & we didn't feel pressured into making our purchase. C... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received our sofas today. Excellent service from start to finish, sofas are gorgeous and very comfortable. We have purchased several items from designer rooms including our last suite. Sales person ca... See more
We have visited the showroom at Livingston a few times and are always greeted warmly, but not overwhelmed. The shop is always clean and well layed out. We finally decided on a purchase today and Miche... See more
Store staff were very helpful and friendly. Lorraine has great product knowledge and was able to answer any queries we had and offered plenty of options to allow us to choose what was right for us. L... See more
Company details
Written by the company
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Contact info
4.8
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been to the designer store a few…
I have been to the designer store a few times and today was no exception friendly staff very quick to process my order and will definitely be back as the quality is outstanding
July 27, 2026
Great store great friendly staff
Great store great friendly staff
Always get a wee bargain
July 27, 2026
Always excellent service especially…
Always excellent service especially from Debbie, nothing us ever too much for her. Thanks once again
July 24, 2026
Very helpful staff.
July 27, 2026
Lady was very helpful love the shop.
July 25, 2026
Friendly staff…
I was not pestered when I went into brouse around the shop. Staff were very friendly and helpful
July 23, 2026
Staff were pleasant and happy to help…
Staff were pleasant and happy to help with enquiry.
July 26, 2026
Lovely furniture at reasonable cost
Lovely furniture at reasonable cost. Helpful and friendly staff.
July 26, 2026
Gary was great
Gary was great, very friendly and helpful. Will definitely return to The Designer Rooms
July 26, 2026
I was left to browse before making eye…
I was left to browse before making eye contact and engaging with the sales person who was excellent with his advice and knowledge of the beds on sale.
July 26, 2026
Used a good few times over a the years…
Used a good few times over a the years and always friendly and not in your face for the sale..can't fault the store..
July 23, 2026
Gorgeous store could buy the lot…
Gorgeous store could buy the lot ..staff are lovely very helpfull.and so nice wdnt go anywhere else. Thank you so much new store is gorgeous in kilmarnock.cant. wait for my lovely new goods.
Jan Crisp..
July 25, 2026
The staff and the customer service was…
The staff and the customer service was excellent.
July 22, 2026
Our Designer Rooms experience.
Did not feel rushed to make a decision, left to wonder around the store at leisure. Staff were very good. Especially Lorraine.
July 25, 2026
Fantastic service from the delightful…
Fantastic service from the delightful Alison. Love the sette, tremendous delivery times and flexibility. Very helpful and knowledgeable. Thanks .
July 25, 2026
Unprompted review
The Kilmarnock showroom is a pleasure to shop in
The Kilmarnock showroom is beautiful with excellent stock to choose from. The staff over all shops are extremely pleasant, friendly ,helpful and very knowledgeable about all the ranges in store. They make buying a pleasant experience.
July 25, 2026
Service excellent.very friendly staff…
Service excellent.very friendly staff who go of their way to help you. We always enjoy our visits to the store. When you send out invitations, it would be nice if you held a raffle .
July 18, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.