Luke and Richard delivered our 2 new sofas this morning.They were five minutes early, and offered unnecessary apologies! They were brilliant, the dog loved them, and they were really efficient and car... See more
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Based in Manchester, The English Sofa Company is a true UK manufacturer of quality leather sofas and fabric sofas. Manufacturing onsite enables us to control all aspects of the furniture from the hardwood frames through to final finishing.
Ford Lane, M6 6PD, Manchester, United Kingdom
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Replied to 100% of negative reviews
Typically replies within 1 week
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I'm really pleased with the sofa, much better build quality and fabric than another that I bought from a different firm earlier last year..wish I'd waited and bought both from here. The English Sofa Co kept me informed during the build process, good choice of fabric samples received and an efficient polite delivery process. Id definitely recommend.

Reply from The English Sofa Company
Samples received very quickly allowing me to take advantage of of the sale price!
This is the second sofa I’ve ordered from them - the first was over 10 years ago and the sofa still looks and feels like it did on the day it was delivered.
Can’t recommend this company enough.

Reply from The English Sofa Company
After looking at site I saw a few I liked so selected some samples n brochure and these arrived promptly. I ordered online once I'd chosen n found the process n options good n easy to make payment. Not sure how long etc yet as only ordered yesterday.

Reply from The English Sofa Company
Luke and Richard delivered our 2 new sofas this morning.They were five minutes early, and offered unnecessary apologies! They were brilliant, the dog loved them, and they were really efficient and careful. Our entire experience with them and with The English Sofa Company was wonderful. And the sofas look great and seem well-made. Thanks so much!

Reply from The English Sofa Company
Great experience and big thanks to Nathan.
He was always on hand to answer my questions and reassure me.
Get purchase and negotiated a great deal.
As a honourable mention to empire delivery great team weldone.

Reply from The English Sofa Company
Experience was great from start to finish.. We visited the showroom, Nathan assisted us to narrow our choices then once we knew the sofa we wanted he went through the options..
There was no pressure during any of th process, advice available and once order confirmed delivery was inline with advised delivery period.
Sofas are beautiful, well made and look stunning..
Highly recommended

Reply from The English Sofa Company
I requested several leather samples and brochure on line . They arrived promptly and I was very pleased with the choice and quality. As a result I've placed an order for two sofas following a visit to the showroom. Kim kindly assisted me with my choice of sofa and type of leather.
The whole experience has been very professional . Thank-you to all the team .

Reply from The English Sofa Company
After they updated their fabrics, I requested new swatches. Delivery of the swatches within days. Choice and quality of fabrics fantastic and I have now made my selection for my new sofas. Roll on delivery!

Reply from The English Sofa Company
We recently received a leather sofa bed from the English Sofa Company and couldn’t be happier with the experience. Delivery was on time as promised, and communication throughout the build period was excellent, keeping us well informed at each stage. The quality of the workmanship is outstanding — from the leather finish to the overall construction, the sofa bed feels solid, comfortable, and clearly built to last. A high-quality product backed by great service. We would happily recommend the English Sofa Company.

Reply from The English Sofa Company
Lovely sofa, really well made. Kept up to date on everything. Did have some minor damage to one cushion on delivery (delivery people were fab and kept us up to date) but hoping it should be replacedz

Reply from The English Sofa Company
Fantastic service and value and quality

Reply from The English Sofa Company
Lovely sofa, exactly as expected. Losing one star because the delivery company changed timings last-minute, but overall a great buying experience.

Reply from The English Sofa Company
I couldn’t be happier with my sofa! I was unsure about ordering something online without seeing it so I called and spoke with Nathan who helped me through the whole process and made it so simple for me. He even went the extra mile and sourced something that wasn’t standard. Really speedy delivery, my sofa is so beautiful and so comfortable.

Reply from The English Sofa Company
We ordered a corner Tatton leather chesterfield for pre-Christmas delivery. Buying a large item online was daunting but we are very relieved that the sofa is beautifully made. It is comfortable and looks great too. The leather samples were very useful and the advice from the company was appreciated. We would thoroughly recommend The English Sofa company. The delivery men were also incredible, taking care to get the sofas through the house, unpacking and setting up. End to end service has been exemplary.

Reply from The English Sofa Company
Purchased a leather sofa made by this company. After a week, the cushions flat and the piping is of poor quality. This sofa will be placed for sale on the internet because it can’t be returned for a refund. Will not be purchasing from this company again.

Reply from The English Sofa Company
Finding furniture made in the UK, online, is not easy. But The English Sofa Company does just that! We visited the showroom 3 times before committing ourselves to out chosen sofa.
The staff are lovely, professional, supportive from start to finish. We had several samples beforehand, and we could see our finished products online. There are no hidden fees, we had a small quibble over the final cost but this was rectified and a delivery date planned. They went all out to get our sofa to us before Christmas, and we are not disappointed! The quality of the leather and the finish is amazing. Is has given the room that warm glow we wanted. We are delighted with the colour, quality, finish, delivery, service and aftercare. Thankyou Nathan and Kim

Reply from The English Sofa Company
Received my gorgeous Abbey leather sofa on Friday in time for Christmas! It looks great and is very comfortable. Excellent communication from purchase to delivery and the delivery team were very professional, helpful and friendly -thank you The English Sofa Company👏

Reply from The English Sofa Company
Very pleased with our new Art Deco leather sofa, a real statement piece, beautifully made.
A bit later than expected but well worth waiting for and very professionally delivered.

Reply from The English Sofa Company
Very pleased with workmanship of sofa. Excellent quality and very comfortable. Super efficient delivery team

Reply from The English Sofa Company
The sofa is fantastic, very comfortable and so far appears well made, the only issue is the chaise cushion doesn't want to stay in place. Good communication. Took about as long as they estimated. Delivery was wonderful. Very professional service.

Reply from The English Sofa Company
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