The Fabric Co. Reviews 

183
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We looked around at many wallpaper websites, and found that The Fabric Store offered very good functionality as well as the lowest prices for what we wanted. And we received a handwritten note of tha... See more

Company replied

Rated 5 out of 5 stars

I received the most beautiful fabric from this company~ very quickly, I'd like to add, in these times of covid when few are working and producing and shipping. For those of us who are working and ne... See more

Rated 5 out of 5 stars

Amazing quality ordered 2 boys short sets and a fathers day pillow, amazing company and amazing staff

Rated 5 out of 5 stars

I am always pleased when interacting with The Fabric Company. Order placement on line is easy and the products are delivered promptly. I papered two walls of a very large bathroom last summer and ma... See more

Company replied

Company details

  1. Interior Designer
  2. Furniture Store

Written by the company

In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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No recent history of asking for reviews

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4.9

All reviews

(183)

1 review in the last 12 months

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Rated 4 out of 5 stars

Great company, great products

I have ordered from this company about 3 or 4 times. This is the only place that I can find a particular type of wallpaper. The company is great, the products are great and the customer service is great. My only problem is that when they do have promotions, it is never any products that I am interested in. I have asked for discounts and I was given 5% off. I would have given them 5 stars but 5% off of $150 is not really much of a savings. Other than that, everything is great.

August 19, 2015
Unprompted review
Rated 4 out of 5 stars

Fabric shipping

I was pleased with the color of the fabric. Matched perfectly for my project. The only issue I had was with the shipping. Packaging was not substantial enough so one end of it was torn allowing a small part of the fabric to be soiled otherwise everything else was fine.

March 12, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

My experience with this company is very favorable. Received the product fast and with no problems. The price of the product and shipping was great. Would buy from them again.

March 12, 2015
Unprompted review
Rated 2 out of 5 stars

I didn't get my samples . . .

Paypal showed two addresses for me and the wrong one was used. I told the company of the mistake but they did not offer to remedy the problem. I don't want to spend another $8 on fabric swatches.
A little disappointed. No friction, no attempt to resolve issue.
I also work in the textile industry these things happen. We resend the items. I probably will not use this service in the future.

March 9, 2015
Unprompted review
The Fabric Co. logo

Reply from The Fabric Co.

Hi Alicia,

We responded to the email saying it was already in route and we will get another set out to you. Maybe it got lost in the spam folder? You should have it this week sometime. Talk with you soon,

Jim

Rated 3 out of 5 stars

FAST delivery, but it didn't stick

First time buying wallpaper online. Good selection, very fast delivery. But I've used prepasted wallpaper many times before; this is the first time it wouldn't stick. That's a little disappointing.

March 3, 2015
Unprompted review
Rated 5 out of 5 stars

Quick turn around

I appreciate the affordable pricing & quick turn around on my wallpaper order.
Thanks, Martin Wolf
Owner, Wolf Wallpapering.

March 2, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect service...I am pleased.

I liked the sample, I ordered the fabric....it went perfectly. I was also glad to find this fabric there, as I was looking for that particular one. Thanks so much. Also, it was pretty fancy, coming on a roll like that.

February 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great

Great selection , fast delivery & you can't beat the prices.

February 23, 2015
Unprompted review
Rated 5 out of 5 stars

they resolved a problem

They resolved a problem-- package was left in the snow and the box got very wet, the wallpaper got damp. I notified the company and they replaced the paper.
Good job!

February 18, 2015
Unprompted review
Rated 3 out of 5 stars

unable to completely review, no product yet.

Would love to rate this site however I have yet to receive the samples I ordered several weeks ago, Dont look good so far...

February 17, 2015
Unprompted review
The Fabric Co. logo

Reply from The Fabric Co.

Hi Richard,

I checked into your order and it was placed 10 days ago on the 7th of February. Did you place another order with us several weeks ago? I only see these two for you. If these samples don't show up this week email us at info@thefabricco.com and we will get another set out to you.

Best,
Jim

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