Maybe they Can earn their right to enlightenment again someday when they stop using people as mysterie shoppers without paying them anything.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used this Company for several years and have been very pleased but the last two orders have been very disappointing as I ordered some Provincial Regalia, when it arrived I was not happy with th... See more
Order placed on 7 March. Requested update 27 April. Neither order nor response as yet.
a recent order was poorly handled from start to finish.Not up to usual standard.
Company replied
Company details
Contact info
Central Building, Worcester Road, DY13 9AS, STOURPORT-ON-SEVERN, United Kingdom
- +44 (0) 1299 822333
- customer.services@thefreemason.com
- www.thefreemason.com
1.5
Bad
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was Excellent
I was vwery please how quick I go what I ordered and we recived it within the time they said and it was in good order when it arrived Thankyou.
October 4, 2011
Unprompted review
Did everything I asked of them, will come back
I have orderd several times from The Freemason. When I had doubts, the customer support people kept me up to date. I am happy to come back.
October 4, 2011
Unprompted review
Excellent service will definitely use again
Thanks for all your help, the book is great and has given me ideas for the ladies speech. Cant wait to receive the case!
October 4, 2011
Unprompted review
Good service
Ordered a book, came quickly was as expected. No complaints.
October 1, 2011
Unprompted review
Great service - 1st Class product quality
A proper masonic regalia company - really helpful staff and i can see the difference in the regalia quality. They have lots of books and rituals in stock also
September 23, 2011
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.