I ordered a juicer back in November and never recieved it I emailed numerous times and they said due to high demand it was running late then it was on it way now they just don’t reply to emails!
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Very relieved the product arrived, not in time for Christmas as expected. The customer service isn’t great , you are given a tracking number within seconds but the product is in another country and yo... See more
Company replied
ZERO STARS!!!! Biggest con ever Order placed 20th November 2024, we are now in March and my order has still not been dispatched. I have emailed this company 7 times, was promised delivery twi... See more
I also ordered a juicer in November 2024 I received several emails apologising that it hadn’t arrived and that it was with Royal Mail but it never arrived. They also sent me an e-book recipe book whic... See more
Company details
Written by the company
Our Mission Is To Help People Live Longer, Healthier Lives. We believe that one's state of health and happiness should be considered among the most important parts of their lives. The Fresh Juice was built on a simple but powerful premise that fresh, healthy juices and smoothies can greatly improve your mood and body on a daily basis. We take great pride in developing what we believe to be the finest portable blender available, both in terms of build quality and practicality. The Fresh Juice was designed to facilitate the preparation of healthy beverages on the go. We stand by the quality of our products and promise they will last for their intended use.
Contact info
United States
- www.thefreshjuiceshop.com
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A total scam
A total scam. Avoid!!!
Ordered November and no sign of order despite apologies and promises.
SCAM SCAM SCAM i stupidly didn't read…
SCAM SCAM SCAM i stupidly didn't read the reviews available online before ordering this item from officialfresh juicer back in November 2024 and they are not replying to any contact. if anyone knows the whereabouts of the location they work from please put it out there.
Scam ordered 2 in November
Scam ordered 2 in November. Still not arrived even after numerous emails . Cheaters and scammers I’m amazed they are allowed to get way with it.
DONT WASTE YOUR MONEY…
Ordered in November & despite being promised delivery time after time, still waiting nearly 8 weeks later.
Opened a claim with PayPal a couple of weeks ago.
DO NOT PART WITH YOUR MONEY ITS AN OBVIOUS SCAM.
********STAY AWAY******* SCAM SCAM…
********STAY AWAY******* SCAM SCAM SCAM!!!!!!!
If I could put 0 stars i would, been well over a month, get told everytime I will recieve tracking number but it doesn't come. I have put a request for refund in via PayPal.
Despicable
Despicable! I have just read the reviews & feel stupid for not checking them before. I’ve order 3 juicers 4 weeks ago & still nothing. I have also emailed & been told I’ll receive a tracking number & should get my products soon, we’ll see.
Not received a month later...
Ordered on 18th November. Today is 16th December and the item has not been received and I doubt ever will be. Shop app is showing the order status as "Preparing order" as it has been for the last 4 weeks. I've emailed twice with no acknowledgement and expect I'll be £31.50 down forever.
I ordered 2 juicers 1st December as…
I ordered 2 juicers 1st December as Christmas presents but they have not arrived and no updates about the delivery. I wish I had read the reviews before buying.
I feel robbed as paid almost £60. I have emailed today so hopefully will receive a response but very much doubt it as it seems to be a scam.
SCAM Do NOT BUY Ordered over 2 weeks…
SCAM Do NOT BUY Ordered over 2 weeks ago and the money has been taken from my account. Have tried emailing but no response and no goods received.
I will now be contacting my bank and trading standards as this is clearly a fraudulent company
Ordered this 6 weeks ago (without…
Ordered this 6 weeks ago (without checking reviews) wish i had as this company is obviously fraudulent!. I have been told 4 times now that i will receive tracking info and they are working hard with Royal mail to get my order out to me but nothing.
Please DO NOT ORDER FROM THIS COMPANY!. it is a scam.
Good juicer but took months to arrive!
I ordered the juicer in August and after having to send them 2 emails it finally arrived. It is a fun little juicer, nice and compact. It works well. Just such a long time to wait for it.
I ordered this juicer in September
I ordered this juicer in September, nothing has arrived and no response about status. Don't bother ordering, I am amazed that this company is allowed to continue trading. Fresh juicer official at least respond to your customers here
Ordered months ago
Ordered months ago. Emailed last month and was told it had just been shipped and fobbed me off with a free juicer book, which is ironic as I don't have a juicer to use any of the recipes!
I would avoid this company until they can improve their supply chain!
Very disappointed!
Ordered in August - Nothing received
Order in August, unable to make any contact and get a refund. They do not reply to any emails.
Disgusted that they have stolen my money
Not received after 2 months
Ordered 22nd August
Still not received despite chasing
AVOID
SCAM- I ordered at the end of August…
SCAM- I ordered at the end of August and money has been taken out of my account but no further notifications about order and no sign of delivery. Will be reporting to bank for Fraud
SCAM
SCAM ! I would give less than 1 if possible, ordered 4 @ total of £118.96 back on 22nd August. Not heard anything, no replies, cannot get through on the number. See on Temu that same thing is about £4 !! ..and frankly it would come from China faster! Do not buy from this company that advertises on Instagram :(
Waited 2 months for mine still not…
Waited 2 months for mine still not arrived. Company not responding. Scam company.
Order doesn’t arrive - scam
Waited a month, keep being told it will be delivered next week but never arrives. Would not recommend- definitely a scam company.
I would give this company no stars at…
I would give this company no stars at all e mailed numerous times as it is faulty all I want is a refund !no reply
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