Send Gifts to Pakistan | Online Gift Delivery | The GIft Reviews 72

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting prompt responses and efficient delivery, often even on the same day. Many appreciate the high quality of products, noting that items like cakes and flowers arrive fresh, beautifully packaged, and exactly as described. The ease of the ordering process and the wide selection of unique gifts are also frequently mentioned as positive aspects. However, some customers also noted issues with their orders, including late delivery, poor quality or rotten items, and missing personalized details like cake messages or card inscriptions. A few other people also felt that the delivered product looked different from what was advertised, with some specific complaints about packaging not matching expectations or missing components like flowers or additional gift items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising timely deliveries, even on... See more

Service

People report positive experiences with service. Customers consistently praise the promptness and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the timely delivery and... See more

Order

Clients share positive opinions on order. Many reviewers praise the quick and efficient service, with some... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of products, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered from UK, no issues whatsoever. Prompt response and service, delivery was on time and exactly what I had ordered. Items were fresh. Answered all questions I had immediately, and received confi... See more

Company replied

Rated 5 out of 5 stars

I am truly impressed with how efficiently my order was delivered as i placed the order on the same day it was delivered. everything arrived on time and in perfect condition. It was clear that great ca... See more

Rated 5 out of 5 stars

I had such a great experience at The Giftex! The selection was unique and thoughtful — perfect for finding something special for any occasion. The staff is friendly, welcoming, and help me find the... See more

Company replied

Rated 5 out of 5 stars

I got to know about you guys literally at the eleventh hour and i was super worried that something will go wrong but you guys delivered beyond my expectations.My ami was so happy to receive such beaut... See more


Company details

  1. Gift Shop

Written by the company

Send Gifts to Pakistan | Online Gift Delivery | The Gift is a premier online gift shop based in Pakistan, dedicated to making it effortless for people everywhere to send thoughtful gifts, flowers, cakes, and more to loved ones across the country. Whether you are in the UK, USA, Canada, Australia, or anywhere around the globe—We allows you to celebrate special moments no matter the distance.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

VERY BAD SERVICE

Rude, unprofessional, and won't deliver on time. Don't waste your money on these scammers.

February 14, 2025
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Please note that during high-demand events such as Valentine’s Day (February 14th), we are unable to guarantee specific time slots due to the increased volume of orders and logistical constraints. This policy is clearly mentioned on the checkout page and outlined in our Terms and Conditions.

We appreciate your understanding and cooperation during these special occasions. If you have any questions or need further assistance, please don’t hesitate to reach out to us.

Thank you for your support.

Best regards,

Rated 5 out of 5 stars

Good service

Good service

February 15, 2024
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Thank you for your review! Your feedback helps us improve and continue providing the best service possible

Rated 1 out of 5 stars

Received payment and did not deliver not committed time

I had placed order at Giftex deliver flowers on the same day because their site mentions they deliver on the same day. They asked for delivery date and time. I had punched in my desired delivery date and time. They received the payment and now are either not responding and when responded the attitude was very rude and they said it cannot be delivered. Moreover, when I am trying to call they declined it. They have mentioned that they can be contacted on their given contact number 24/7 but either do not respond or decline the call. Upon attending the call they were rude saying that they do not have the time to listen call and denied the fact that they received the payment and hung up the call. Whereas their website clearly says that the payment is received.
It is weird that such sort of website is at the top after searching. Very bad experience. Not recommended at all. Rather such businesses should be discouraged whose only aim is to get their payment and then don't fulfil/deliver what they have committed. The commitment was to deliver by 10PM. It is past 10PM.. I am trying to get in touch them on their so called 24/7 available contact number but they without any shame cut the call

February 14, 2024
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

Please note that during high-demand events such as Valentine’s Day (February 14th), we are unable to guarantee specific time slots due to the increased volume of orders and logistical constraints. This policy is clearly mentioned on the checkout page and outlined in our Terms and Conditions.

We appreciate your understanding and cooperation during these special occasions. If you have any questions or need further assistance, please don’t hesitate to reach out to us.

Thank you for your support.

Best regards,

Rated 5 out of 5 stars

5 stars

5 stars: Excellent
Last night
It is good and helpful for overseas to…
Highly recommended
It is good and helpful for overseas to send gifts to their loved ones sitting outside the country, amazing work,fast delivery, reasonable price,good quality and quantity thanks alot Giftex 🤲👌👍👍

August 7, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommended

I highly recommended
There was happen misunderstanding but giftex covered it thank you so much... stay blessed.. 💞💞💞💖💖

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Hands down the best and fast service I…

Hands down the best and fast service I have tried so far.. they're very professional.. would recommend it anyday .. 10/10

August 3, 2021
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

“Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.

Rated 5 out of 5 stars

Prompt and easy to communicate…

Prompt and easy to communicate with,highly recommended!!!

August 3, 2021
Unprompted review
Send Gifts to Pakistan | Online Gift Delivery | The GIft logo

Reply from Send Gifts to Pakistan | Online Gift Delivery | The GIft

“Thank you for your kind words. We truly appreciate your support and are committed to maintaining the highest standards.

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