GPBox Reviews 28

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered a birthday card. Nothing received. No order email just a confirmation of payment. The items are now not showing on their website and there is no way to contact GPBox as I don't have a relevant... See more

Rated 1 out of 5 stars

I have been a seller on this website since its incarnation, but in recent years it has become the no.1 worst platform to work with. I won’t bore you all with the details, but needless to say, I strong... See more

Rated 1 out of 5 stars

Attempted to purchase a painting print from Motorsport Artworx. Paid for item, nearly a week later, no update, contacted seller and he seemed to forget or not bother posting the item. Apologised an... See more

Company replied

Rated 5 out of 5 stars

The most caring, fast reactive and honest people work at the GPBox. You'll always be taken care of and asked for opinion and suggestions. People here want to improve and create even better experience... See more

Company replied

Company details

  1. Motorsports Store
  2. Art & Antiques
  3. Poster Store
  4. Sports Memorabilia Store

Written by the company

The one stop shop for Motorsport gifts, art, parts posters and memorabilia. Buy and Sell F1, Moto GP and all motorsport products on the Motorsport Marketplace.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

No item delivered and unable to contact CS!

Ordered a birthday card. Nothing received. No order email just a confirmation of payment. The items are now not showing on their website and there is no way to contact GPBox as I don't have a relevant order number! Tried to email directly but it bounced.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid the website like the plague.

I have been a seller on this website since its incarnation, but in recent years it has become the no.1 worst platform to work with. I won’t bore you all with the details, but needless to say, I strongly advise to NEVER EVER use their website. They really do not deserve to still to be trading. A truly dreadful business!!

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Horrendous Experience

Click > pay > gpbox takes your money > 0 follow up > 0 merchandise > 0 reply to inquiries > open case for seller fraud = Huge waste of time and effort! STAY AWAY FROM THIS WEBSITE

November 8, 2025
Unprompted review
Rated 1 out of 5 stars

So dreadfully inept

Quite simply the most dreadfully inept, useless and waste-of-space website on the internet! I strongly advise avoiding this website at all costs.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

scam seller blames marketplace

They took the order then ignored me when i asked for tracking shipment
finally said out of stock and said would issue refund and again no sign of money back in my account
have flagged with visa as dodgy site and they are now trying to get refund
AVOID SITE
SCAMMERS
seller sayingGPBox are not refunding

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and money, awful experience

I ordered a t-shirt from them. The t-shirt was delivered near Southampton but I live near Watford. This happened 2 weeks ago. I have tried to contact them several time and I did not get any answer. I have used the online form and the email provided here. To avoid at any cost. I have also tried to contact the seller.. They did reply, after reaching out using an email, but I am not getting any positive outcome. The marketplace chat is not helpful at all. If you are thinking to buy something from GPBox, think twice. There is no support at all if something goes wrong. I have an invoice that is totally useless.. Total waste of money and time.

June 2, 2025
Unprompted review
Rated 2 out of 5 stars

Scam

Scam. Ordered 2 prints which never turned up. Still "processing". Customer service is non existent. Attempted to make contact with both the individual seller and GPBox themselves several times, not one answered or acknowledged. (Update: I have received a full refund)

February 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company and awful customer…

Terrible company and awful customer service. As purchased a memorabilia print as a gift but as soon as i saw it i requested a return/refund. I followed the internal process of contacting the sellers and raised a support ticket. after multiples attempts of contacting them i’ve still not heard back or received a refund. I will not be buying from the company again.

April 3, 2024
Unprompted review
GPBox logo

Reply from GPBox

Hi Imran,

Thank you for sharing your experience with us.

The seller you mentioned is no longer part of our platform, as we take these issues very seriously. If you haven’t received a refund yet, please contact us at info@thegpbox.com, and we will ensure that your refund is processed immediately if you have not received your product.

Please accept our sincere apologies. We are committed to ensuring that every seller on our platform is reliable.

Best regards,
GPBox Team

Rated 1 out of 5 stars

do not use this vendor

I made an order from GPBox (vendor: masterlap) for a
"Lewis Hamilton Ferrari F1 T-shirt - M"
a few weeks ago/a month ago and the confirmation email said it would arrive in 1-2 weeks, and I've still not heard anything back from the sender, not even that the order had been processed. I would like a refund please, it was for my boyfriends birthday but its not needed anymore. Thanks

June 21, 2024
Unprompted review
GPBox logo

Reply from GPBox

Hi Sasha,

Thank you for leaving your comment.

We apologize for the inconvenience. We want to assure you that the seller you're referring to is no longer on GPBox. Additionally, all their undelivered items have been fully refunded. As GPBox is a platform with many sellers, we sometimes cannot track every order individually. However, we take immediate action when we notice any issues, as we did in this case.

If you have any other questions or need assistance do not hesitate to reach out at info@thegpbox.com.

Best regards,
GPBox team

Rated 1 out of 5 stars

Comments made by GP…

In response to the comments made by GP box I would reply as follows
I am still awaiting a refund which GP box claim to have sent
TomKat9492 continue to be featured on GP box’s website

October 23, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE MOTORSPORT ARTWORX

Attempted to purchase a painting print from Motorsport Artworx. Paid for item, nearly a week later, no update, contacted seller and he seemed to forget or not bother posting the item. Apologised and told me it was now shipped. Week and a half later, still nothing. Tried contacting but to no avail. Sent request for refund to the seller..... Nothing. Contacted gpbox direct who chased up for me and eventually got my refund processed.
Gpbox site itself could be OK, they helped me get my refund but AVOID MOTORSPORT ARTWORX AT ALL COSTS.

March 6, 2023
Unprompted review
GPBox logo

Reply from GPBox

Hi Lee,

Thank you for taking the time to share your review, and we're sorry to hear about your experience.

At the GPBox, we serve as a marketplace hosting multiple sellers, and we genuinely strive to ensure the best possible experience for our customers. We appreciate your feedback, and it provides valuable insights that help us enhance our services.

If there are specific details about your experience that you'd like to share or if there's anything we can do to address your concerns even further, please feel free to reach out. Your satisfaction is our priority, and we're here to assist in any way we can.

Best regards,
GPBox team

Rated 4 out of 5 stars

Overall decent experience

Overall decent experience, the posters arrived on time but the keyring took a bit longer. Tracking number was saying stuck in Madrid. Communication was Ok

June 2, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi there,

Thanks for sharing your feedback, this help us grow and do better in the future.

Warmest regards,
GPBox team

Rated 5 out of 5 stars

Highly recommended for motorsport enthusiasts!

I've been selling on GPBox for over two years and always had seamless and pleasant experiences with customers as well as the creators of GPBox.

June 2, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi Dennis,

This is increadible to hear, thank you for sharing your experience with us.

If you ever need anything else or have any questions, feel free to reach out to us at info@thegpbox.com. We're here to ensure your experience with us remains exceptional.

Best wishes,
GPBox Team

Rated 5 out of 5 stars

Perfect marketplace to sell motorsport…

Perfect marketplace to sell motorsport parts and buy unique memorabilia!

May 29, 2022
Unprompted review
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Reply from GPBox

Hi Pau,

Thanks for leaving your comment here, this meanst he world to our whole team.

If you ever need anything else or have any questions, feel free to reach out at info@thegpbox.com. We're here to ensure your experience with us remains exceptional.

Warmest wishes,
GPBox Team

Rated 5 out of 5 stars

Good selection, good service

Discovered this website while looking for XMas gifts. I've been using it several times, and it was always smooth. On one occasion I could not find my order but customer service was super helpful and it was solved immediately.
Would definitely recommend.

May 26, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi there,

Thank you so much for taking the time to share your review with us. Your feedback is incredibly valuable, and it plays a vital role in helping us improve and grow.

Warmest wishes,
The GPBox Team

Rated 5 out of 5 stars

Received my package

Received my package, looking awesome, thanks guys!

May 25, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi Gvidas,

Thank you for dedicating your time to share your thoughts here on Trustpilot.

We couldn't be happier to learn that you're thoroughly enjoying your new product! It's always rewarding to know that our customers are satisfied and delighted with their purchases.

If you ever need anything else or have any questions, feel free to reach out. We're here to ensure your experience with us remains exceptional.

Warmest wishes,
GPBox Team

Rated 5 out of 5 stars

Best web!

The most caring, fast reactive and honest people work at the GPBox. You'll always be taken care of and asked for opinion and suggestions. People here want to improve and create even better experience for their customer! Happy to be part of this amazing motorsport loving community!

May 25, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi Mante,

Thank you again for taking the time to share your thoughts. We truly value your support and look forward to serving you in the future.

If you ever need anything or have any questions, don't hesitate to reach out. We're here to make sure you have a fantastic time exploring our curated selection.

Warmest wishes,
GPBox Team

Rated 5 out of 5 stars

Great experience

I've always liked motorsports and this shop fits perfectly with every fan like myself. I've been following them from the beginning, bought from different sellers several times and felt a big improvement both from their website and from the customer service.
It is great to find a passionate team and sellers behind.

May 25, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi Ariadna,

We couldn't be more delighted to read your wonderful reviews on Trustpilot!

It brings us immense joy to know that you have found treasures and items you love while browsing The GPBox.

Our team is dedicated to curating a wide range of products for motorsport enthusiasts like yourself, and your positive feedback fuels our passion even more.

Thank you once again for sharing your thoughts with the community. Your support means everything to us, and we can't wait to continue providing you with top-notch service and exciting finds.

Warmest wishes,
GPBox Team

Rated 5 out of 5 stars

Ordered a couple of times goodies and…

Ordered a couple of times goodies and worked perfectly, from order to delivery.
I personnally recommend 👍🏻

May 25, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hi Romain,

We couldn't be more grateful for your kind words and feedback on Trustpilot.

Your review is a true motivation for us to keep delivering top-notch service and products to our customers.

At The GPBox, we're passionate about catering to motorsport enthusiasts like yourself, and knowing that we've made your experience enjoyable makes it all worthwhile.

If you ever need anything or have any questions, don't hesitate to reach out. We're here to make sure you have a fantastic time exploring our curated selection.

Warmest wishes,
GPBox Team

Rated 5 out of 5 stars

Smooth transaction and swift delivery

Bought an F1 canvas for my husband, he was absolutely thrilled with it!! There's a great selection of unique gifts on the website and plenty to choose from.

Keep up the good work GPBox!!!

May 25, 2022
Unprompted review
GPBox logo

Reply from GPBox

Hello Sarah,

We're delighted to receive your wonderful review on Trustpilot!

Your positive feedback means the world to us and serves as a testament to our commitment in providing exceptional products and service to our valued customers like you.

At The GPBox, we take pride in offering a diverse selection of products, carefully curated for motorsport enthusiasts like yourself. It's a joy to know that you've found things you love within our collection.

Thank you once again for choosing The GPBox. Take care and happy browsing!

Warm wishes,
GPBox Team

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