The Gym Group - Edinburgh Straiton Reviews 27

TrustScore 4 out of 5

4.1

Straiton Mains, Unit 2 Straiton Retail park, EH20 9PW Edinburgh, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Went for my first visit yesterday morning, booked via the app for a one to one the night before, when I arrived I wasn't sure where to go so I waited at the front expecting a member of staff to be... See more

Rated 5 out of 5 stars

I’ve been training with David now for coming up 9 weeks. In this time I’ve lost 2 stone thanks to his eating advice and all the sessions I’ve been doing with him.My confidence is building day by day a... See more

Company replied

Rated 5 out of 5 stars

Been doing pt sessions with david since december last year and have enjoyed each & every one of them as he keeps it fresh. Ive lost 1stone & his eating advice has made a difference to that also. Am mo... See more

Company replied

Rated 3 out of 5 stars

The gym at Straiton is very small for how busy it is and has limited equipment, I tend to go off peak and still struggle to get on the equipment I want to use, not sure why they have picked that... See more


Company details

  1. Gym
  2. Fitness Center
  3. Fitness class

Written by the company

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


Contact info

  • Straiton Mains, Unit 2 Straiton Retail park, EH20 9PW, Edinburgh, United Kingdom

4.1

Great

TrustScore 4 out of 5

27 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Went for my first visit yesterday morning

Went for my first visit yesterday morning, booked via the app for a one to one the night before, when I arrived I wasn't sure where to go so I waited at the front expecting a member of staff to be welcoming and greet new customers who do book these "1to1's".

After waiting for 15 - 20 mins roughly, no one showed.

For someone who has severe anxiety when it comes to busy places like a gym, a friendly welcoming smile with a tour would be reassuring.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to thank all the staff at…

I would like to thank all the staff at straiton gym group.
They all work very hard and execute great classes.
The gym is kept clean and tidy .
Highly recommend this gym if you live in the area.
Great place to make new friends .

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great gym

Great gym. Has all you need, excellent equipment. Always clean and the staff are so nice. Relaxed atmosphere, never feel self conscious here.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Enjoyably motivating

Great selection of equipment and classes. Good atmosphere no matter your level.
Darren’s PT classes have been great, providing the motivation to dig deep while keeping it fun and enjoyable.

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Gym group

Great equipment and staff are incredibly helpful and talented easy to approach and well mannered, anytime I bring my friends with me it always is a great experience to push ourselves and meet our goals.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you to Luca at Edinburgh Straiton

Just want to give a big shout-out and thanks to Luca (one of the PTs at Edinburgh Straiton). Although I use a wide variety of the equipment at the gym, I have wanted to use the TRX straps for a while but haven't as I didn't know what was the best way to use them. Luca kindly took me through a number of the exercises that can be used and they will now become a part of my training routine. Aside from being super helpful Luca always has a smile on his face. He is a credit to the Gym Group.

I am now into the second year of membership, and I generally use the gym 5/6 times a week. With the app you can check to see how many people are there, so if you are flexible you can take advantage of the quiet periods. Once you have been going there for a while you can generally gauge when it is going to be quieter.

There is a wide enough range of equipment there that there should be enough variety for users to work all parts of the body. Granted that when it is busy it might be difficult to get on a specific piece of equipment but you can either jump on to another bit of equipment. Or in some cases if you ask the person on a piece of equipment, if you can jump on in between their recovery, some people are cool with it.

The only tiny issue I have is that occasionally some of the toilet/shower cubicles could be cleaner. But that could be down to the previous users not being considerate to other users.

Otherwise, I am very happy training at Edinburgh Straiton.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great gym

This is a great gym, fully equipped and clean, the classes are high energy and fun and there’s a friendly inclusive atmosphere. The trainers are all really nice and helpful and PT with Calum is really helping me grow confidence and build my strength.

June 27, 2025
Unprompted review
Rated 2 out of 5 stars

Free weights area small and basically…

Free weights area small and basically always has people siting/standing looking at their phones. Had a few people making phone calls while on cardio machines or just walking about. Little gym etiquette going on. Overall gym too small and number of customers are annoying as described. Staff seem fine but certainly not policing the rules that are on some of the walls!

March 18, 2025
Unprompted review
Rated 3 out of 5 stars

Very small

The gym at Straiton is very small for how busy it is and has limited equipment, I tend to go off peak and still struggle to get on the equipment I want to use, not sure why they have picked that unit as they would of been better off in one of the bigger ones, also doesnt help when the PTs are reserving equipment and using them with 2 or 3 clients.

First impressions where good but feel like there would be no point attending at high peak times. The equipment is all relatively new and in good condition.

If you use the app it will show you how many people are in the gym which is handy.

If I continue to struggle to get on equipment I might cancel and go else where.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Grate place to be

I am visiting Straiton, Edinburgh gym from more than 9 months. Very friendly staff and the gym is in excellent place. What is more important is that is part of your community. Everyone who is there makes you feel as a part of a big diversity family. The gym is with good size, however, it will be better if the next shop was part of the it ☺️. Decent size, however at times during the day gets very busy and literally no space, however in early mornings or late, is much better.

January 23, 2024
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Thanks so much for your feedback, Desislava Rusekova. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We'll use this information to continue to improve the experience our members get at The Gym Group Edinburgh Straiton.

Rated 2 out of 5 stars

The smallest gym ever - so crammed

Not worth more than a 2 star. Lack of equipment and what is there all crammed into the smallest space. There is no closed off studio for classes and if there is a class on there is no where else to go if you need an area in the gym. Friendly staff and friendly environment so can’t complain about that but I am looking at other gyms in the area to move too.

October 8, 2023
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Hi there, thank you for your feedback. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Edinburgh Straiton is made aware of your thoughts.

Rated 1 out of 5 stars

Too small

This gym is too small with too many people in it. This will be my last month here. Shame the gym was not built in one of the bigger units nearby.

July 5, 2023
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Thank you for taking the time to leave us a review.

We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours.

We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits.

https://www.thegymgroup.com/gym-busyness/

We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.

Rated 5 out of 5 stars

Great wee gym

Great wee gym, lots of equipment to do pretty much any exercise, classes too and free parking! Yes the classes are not in their own studio away from peoples gazes but once you get started you soon forget that and at the end of the day you're there to work on you not worry about being seen! The gym is kept clean and tidy and any time I've been in, there have been staff around to ask for help if needed. Not sure what else you want from a gym really?!

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great wee gym, kept nice and clean, great location. You can tell the gym is run well, lovely members of staff always about to give you a hand when you need it!

April 20, 2023
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Hi there, thank you for your feedback.

Rated 5 out of 5 stars

PT WITH DAVID WALKER

Been doing pt sessions with david since december last year and have enjoyed each & every one of them as he keeps it fresh. Ive lost 1stone & his eating advice has made a difference to that also. Am more confident in the gym that i have been before thanks to him aswell , as i found myself going more often when not doing a pt session. Am seein progress that ive never seen before which is due to the changes ive made in my lifestyle & davids support.

April 23, 2023
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

Rated 4 out of 5 stars

Great wee gym with friendly…

Great wee gym with friendly approachable staff that made me feel at ease. Great classes to choose from.

February 4, 2023
Unprompted review
The Gym Group - Edinburgh Straiton logo

Reply from The Gym Group - Edinburgh Straiton

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

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