Customer service is awful. I tried emailing them using their contact form and I receive an email thanking me for email and my case is now closed. It wasn't even dealt with. Trying to speak on live cha... See more
Location
Switch locationAmbley Green, Unit 4 Gillingham Business Park, ME8 0PU Gillingham, England, GB
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See what reviewers are saying
I really enjoy this gym. I’ve never taken part in classes before and now I can’t stop booking them! The instructors are approachable and knowledgeable. The equipment is new and plentiful. There is alw... See more
The workers are always happy to help and the community is friendly all the time.The equipment is a great quality and everything is very organized and optimal for a work out.
Gym Group support is very very poor, gym staff can’t help, they don’t know what to do or who to contact, the live chat is useless, the only people you can phone are the ones that take your money each... See more
Company details
Written by the company
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Contact info
Ambley Green, Unit 4 Gillingham Business Park, ME8 0PU, Gillingham, England, United Kingdom
4.0
Great
11 reviews
Hasn’t replied to negative reviews
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Customer service is awful
Customer service is awful. I tried emailing them using their contact form and I receive an email thanking me for email and my case is now closed. It wasn't even dealt with. Trying to speak on live chat, the agent was pretty useless and couldn't answer my question.
May 28, 2026
Unprompted review
The workers are always happy to help…
The workers are always happy to help and the community is friendly all the time.The equipment is a great quality and everything is very organized and optimal for a work out.
April 26, 2026
Unprompted review
Enough of everything
Plenty of power racks, plenty of benches, plenty of plates. Enough space to do what you want.
Just put your stuff back!
April 20, 2026
Unprompted review
Friendly instructors
I’ve been a member of many gyms over the years and this is by far the best. The instructors are friendly and the choice of classes are good. It’s the longest period of time I’ve been motivated to keep attending.
April 20, 2026
Unprompted review
Gym Group support is very very poor
Gym Group support is very very poor, gym staff can’t help, they don’t know what to do or who to contact, the live chat is useless, the only people you can phone are the ones that take your money each month, they can however direct you to the live chat. My guest pass doesn't work, can’t get into the gym and they make it harder to contact them so the issue is still unresolved. I would give them no stars if I could. Once you get in the gym is not to bad, but that’s the problem you can’t get in!!
April 14, 2026
Unprompted review
Been going to the gym a month now at…
Been going to the gym a month now at the new one in gillingham staff are very friendly especially hanna
November 27, 2025
Unprompted review
It’s great!
I really enjoy this gym. I’ve never taken part in classes before and now I can’t stop booking them! The instructors are approachable and knowledgeable. The equipment is new and plentiful. There is always staff cleaning and keeping the place tidy. Ladies changing room and showers are fine, too.
April 19, 2025
Unprompted review
Great gym
Very good gym, great GM Matt.. He's very helpful and understands his gym. Provides good advice on how to achieve your goals 👏.
#powerlifting
#matttheGM
#gymgroupgillingham
April 12, 2025
Unprompted review
Great gym
Great gym - well equipped - great classes and most importantly super friendly staff !
January 2, 2025
Unprompted review
Gym group gillingham had induction with…
Gym group gillingham had induction with Diana very helpful and knowledgeable.
January 1, 2025
Unprompted review
Great experience
Great fun and hard work today during Legs, bums and tums. My first class in years. Diana made it fun and was very encouraging.
December 31, 2024
Unprompted review
Gillingham branch
Gillingham branch: Fab experience. First leg tum bum class with Bianca. She was superb. Motivating and was keen to help me get my form right.
December 31, 2024
Unprompted review
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