No happy with the email I got from you saying my behaviour was unacceptable, I thought it was a mistake as all I do in the gym is scape from life stress, do lot of exercise without looking anybod... See more
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Location
Switch locationSU4 2 Level 3 The Core The Headrow, LS1 6JD Leeds, GB
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Leeds Headrow Gym Group Outlet I would like to give a shout out to Chloe Moore. I first met her on my first day at the gym and she made me feel welcome and orientated me around. It was also... See more
Company replied
Location in town is good and they have a reasonable amount of equiptment (note: dumb bell weights are limited to 38kg). Lots of cardio machines. Covid rules and safety practices are erratic at best ho... See more
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Laila is a fantastic trainer with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out even harder. Very professional coaching and definitely... See more
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Company details
Written by the company
The Gym Group Leeds Headrow will be permanently closing on Friday 22nd December at 12 noon. Members can continue to access the gym as normal until the closing date. We will be contacting members via email with further details on your payments and how you can continue your fitness journey with us. We’ve provided our list of gyms in Leeds for you below in the blue button, but if you want to find one closer to you just use our Find A Gym tool by selecting the white button where you can enter your postcode or location.
Contact info
SU4 2 Level 3 The Core The Headrow, LS1 6JD, Leeds, United Kingdom
4.3
Excellent
49 reviews
Hasn’t replied to negative reviews
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No happy with the email I got from you…
No happy with the email I got from you saying my behaviour was unacceptable, I thought it was a mistake as all I do in the gym is scape from life stress, do lot of exercise without looking anybody or bothering anybody and had this email, very agresive saying that on a Saturday I stay after close time.
This gym has been 24h open and all of the sudden changed so many people made the mistake the first week of the change as no member of the staff was around to remind custumers.
It was a very unrespectible way to tell someone off.
I am the one no happy with your poor behaviour
April 1, 2023
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.
Chloe Moore
Leeds Headrow Gym Group Outlet
I would like to give a shout out to Chloe Moore. I first met her on my first day at the gym and she made me feel welcome and orientated me around. It was also clear that there is no upselling in this gym which is what i was looking for.
Over the course of the many months, Chloe always greeted everyone with a smile. She somehow is always cheerful and lifts the mood of the gym. I have also noticed her going around cleaning the equipment.
I have joined many of her classes and she is accomodating to all levels of exercise ability. gives clear instruction, pumps the atmosphere up and pushes us to do our best.
definitly an asset to this gym.
Thank you Chloe
December 19, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Leeds Headrow - Laila Nelson
I’ve been using this gym for several months now and I haven’t really interacted with the PTs because I usually go late at night. However, today, I booked my first class with Laila, and I will most definitely be booking again!
Laila is a fantastic trainer who conducts her sessions in a friendly, inclusive, and energetic manner which really makes you feel like she does want the best for you. I felt like Laila creates the space you need to achieve your goals and provides the perfect level of encouragement to get there while ‘checking-in’ to see if the pace/activities are suited to your ability. Laila is also super friendly and ensures you feel comfortable (such as greeting everyone with a smile and her bubbly sense of humour) in the gym and the activities that she leads.
If Laila is reading this - you’re fab and keep doing what you’re doing to make everyone feel like the gym is a place for them. If anyone else is reading this - I would 1000% recommend Laila for any activity at this gym. On my way out of the gym I also saw Laila does gel extensions in the gym, so book that class and get your nails done too!
September 3, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Fit boxing with Laila
I was doing my normal fit gym routine, when Laila made an invitation to try her boxing class. It was a first time but I really enjoyed and definitely will come back for more. Thank you coach Laila.
July 1, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Laila was incredibly supportive
Laila was incredibly supportive! I asked if she could show me and my friend how to do a deadlift correctly and she stayed with us until we were doing them properly with confidence and comfort. Really appreciate it
July 1, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Great gym and lovely PT
Great gym, really good value for money and enjoy the range of classes available and equipment! I PT with Laila and she’s an absolute angel, super supportive and has helped me see a difference already!
July 1, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Good experience, very kind PT! :)
The gym had free deadlifts workshops and I couldn’t make it to any of the workshops. But one of the PT, Laila, kindly did an extra workshop for me and my friend. She explained everything very well and was very encouraging!
June 30, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Excellent
Great facilities, Friendly staff and a wide range of options to workout with.
May 23, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Excellent
I really enjoy all my workouts in the gym. Very safe and enjoyable area! Staff are really nice and welcoming! Would definitely recommend this gym.
May 19, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback.
Amazing gym, highly recommend
Atmosphere was very friendly. Equipment is very easy to use and understand. Location is accessible to those with accessibility needs and staff are lovely; always there to help if you need it.
May 9, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Old gym equipment
Lately a few gym equipment have become a little useless because they have become too old and need to be repaired.
May 8, 2022
Reply from The Gym Group - Leeds Headrow
Thanks so much for your feedback, Ahmed Mahmod.
We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
Our team works with our providers to ensure all the equipment is safe to use and in the best conditions. We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard to have all the equipment fully working as soon as possible.
Our team is always on hand to assist with any queries, and you can also contact us for more information at reviews@thegymgroup.com.
Thanks again for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Laila - Body Pump
We had a great class today. Felt like we had a really good work out and will be looking forward the the next class. Laila is very friendly and patient..
May 5, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Laura - Body Pump
Had a great time this evening in Laila's body pump class. Will definitely be coming again!
May 5, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Been going to this gym around 4 weeks…
Been going to this gym around 4 weeks now and really impressed. All staff friendly and the gym is really nice with good standards of equipment. Started the boxer size class recently and the instructor Liala is very good, motivated.
May 5, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Did a great circuits class with Laila…
Did a great circuits class with Laila this morning. Her classes are tough but she makes them enjoyable and creates modifications when needed 👍🏻
April 30, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Thanks so much for your feedback, Holly Preston. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Great gym with great coaches
Great gym with great coaches. Gaz Craven is a great coach, he's been helping me out loads. I'm learning so much from him and making really good progress.
April 13, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Always a great place to go with really…
Always a great place to go with really friendly staff. Gary has been a huge help with really informative and high quality pt sessions, as well as giving insight into nutrition and lifestyle.
April 13, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Laila is a fantastic trainer with great…
Laila is a fantastic trainer with great sense of humor so every session is filled with laugh and positive attitude which empower you to work out even harder. Very professional coaching and definitely will help you to achieve your fitness goals! I really enjoy training with Laila and highly recommend her. Laila is one of the best trainer I have ever come across ♥️
April 1, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
They gym as some amazing machines and…
They gym as some amazing machines and is always clean. Staff are absolutely lovely, always helpful and willing to lend a hand with a big smile.
My PT Laila, is a next step, walking me to my goals with extreme professionalism and amazing routines, very friendly and flexible, allowing me to fit exercise in my busy life.
March 31, 2022
Unprompted review
Reply from The Gym Group - Leeds Headrow
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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