The Gym Group - Liverpool One Reviews 81

First joined Liverpool 1 gym in 2010 and have been a member on and off since then. I always found the staff friendly, the gym very clean and the equipment sufficient.
Sadly, when I rejoined recently, the experience was not the same. Now, there is a totally incompetent manager who is influenced by a clique of members and staff. Dare to get in the bad books of this clique and you are in trouble. One of them actually mocked me because of a physio recommended exercise he saw me doing. There are often people vaping in the locker room and disabled toilets even when there are school kids, in uniform, there. I often have medical procedures and if my breathing is not good I must cancel the procedure. I have noticed the manager noticing the vaping substances but not doing anything. I did mention it to him and he asked me to inform on the smokers. Obviously, I refused. It his his function to manage situations
However, the gym is still kept clean by the hardworking cleaning staff whom I have respected since I first joined all those years ago. I have met new friends there and rekindled old friendships recently. I will not re-join until the manager is removed and the atmosphere is conducive to good health.

The staff is really amazing and always smiling , thanks to Kevin for all the tips he give me !

I signed up for a three day pass at the Gym Group whilst working away in Liverpool. The gym was clean, tidy and had an ample amount of equipment, all in good working order, so there was no need to wait along time for a piece of kit even in a busy period.
My only small criticism is that there was no clear signage of what equipment was on each floor, however a quick walk around enabled me to work out where the equipment I needed for my session was situated. I would definitely book again when working in Liverpool.

I joined The Gym Group and used it for about a month. On the surface, the equipment is solid there’s a good range of machines and free weights, and the place is fairly clean and accessible. But unfortunately, that’s where the positives ended for me. The environment just wasn’t welcoming. I found the atmosphere to be quite judgemental, both from some of the members and even more disappointingly, from the staff. On more than one occasion, two staff members grown men were giggling and laughing at me, which made me feel really uncomfortable and self-conscious. It’s hard enough going to the gym as it is, and feeling like you’re being laughed at by the people who are supposed to create a supportive space? That’s not acceptable. I had high hopes for this gym, but the attitude of the people there completely put me off. It’s a shame because the facilities themselves were decent. But I go to the gym to feel stronger and better about myself not to be judged or mocked

Disgusted by the manager Cal at the gym in liverpool one singled me out to put the weights back on the smith machine even though the weights were on there before said I would do it in a sec as I was in the middle of doing my legs, he then went to walk away and then come back a few seconds late and asked me to take the weights I replied again I’m just finishing up I will do it a second just after he asked me the 2nd time someone else jumped on the smith machine and was using it. finished my legs and took the plates off the barbell I was using and put them next to the other weight disks he then came and found me dragged me to the office to try and tell me off like a little school child I stormed out the office told him I was leaving this gym and went to get changed he then followed me in to the changing room still telling me off and kept trying to antagonise me all because I didn’t put a disk back in the peg even though others in the gym had done the same thing. Have been going to this gym for a couple of years 5 times week and never had an issue with anyone until today will definitely not be coming back
I don’t know what his problem with me was but he seemed to single me out

The session was hard yet helpful and productive… as the saying goes… no pain no gain, Michael the Instructor is very supportive and friendly

Wonderful gym the staff are always so friendly everyone’s Always busy cleaning equipment the cleaning staff are always working hard making sure for such a busy gym the standards are met the views are amazing lots of variety of machines xx

Great service from Phill, the Manager! Extremely friendly, helpful and knowledgeable about his gym and assisting me with my enquiries :)

Great gym, PT Ahmed is the best! Very knowledgeable and very hard working! Helped me transform my body, can’t wait for our next session 💪🏾

Been hitting the GG LPL for the last 6 months and feel better than ever thanks to the diligence, dedication, hard work and rockstar personal training talent of ELLIE MCGUINESS. She’s been a constant source of inspiration, guidance and wisdom going above and beyond to check in after hours and respond to dietary choices. Her smile and personality make it a joy to come to the gym. Highly recommend!!

Nice gym with a great view. Friendly staff. Trained with Ahmed, wonderful guy - have been seeing results over the past couple of months. Really helpful and professional.

I went to the Gym Group Liverpool One facility to train. I was really impressed with the equipment and the layout. It has absolutely everything you could need for a full on workout whether it’s a heavy weight session or an extreme cardio focused immersion and everything in between! The Gym is light and airy with a fantastic view towards the Albert Dock. The Staff were exceptional, really friendly and very helpful in familiarising me with the Gym as it was my first time. I loved the atmosphere and would recommend anyone to go here, I think that you to will be impressed!

I needed to lose weight and a friend of mine recommended working with Ahmed Alagi(not sure of spelling sorry ) , the dedication he has for my target was unbelievable, in 5 months of working with him I shed weight and reach my target , still going but at a slower pace just to keep fit

Fantastic pt Chris helping me achieve my goals and set the bar higher than I ever imagined!

I’ve been attending Chris’ classes since the summer. He is friendly, knowledgable and always makes the class an enjoyable experience!

Been gyming here for couple of yrs and the overall experience has been pleasant.Nice gym with the necessary equipments. Nothing fancy though but good value for money.
I would love it if they bring back the cleaning supplies, as they have removed it from the gym (since covid calmed down).
The PTs are friendly and welcoming. I had the chance to work with ‘Ahmed’ and was satisfied with the progress I have achieved. Every time, he pushed me to my limits, and that was what I needed to achieve results. If that is what you are looking for, I recommend you work with him.

Amazing classes again from Helen! Would highly recommend.

Just had a LBT class with Ellie. She was warm and welcoming and pushed us hard during the class.

Great gym and friendly staff with plenty of equipment and beautiful view ,I started training with PT Ahmed he helped me to gain muscle and lose fat I’m so happy with results 💪🏼