The Handbook Reviews 406

I love this site, everything you are looking for right at your fingertips & best of all it's all in one, so no need for you to go to any other sites.

Great platform

I have had client enquiries in the first week

As a charity having access to these contacts is invaluable for asking for help from celebrities and influencers, keeping up with what is going on around us as we are often hip-deep focused on the charity and also with fun competitions and great prizes. I have loved using The Handbook as my go to with everything I need to know about culture and lifestyle.

No customer service just bots there is no way to get a hold of anyone. This company is a SCAM!!

So glad to have found The Handbook, what an excellent platform. Such an intuitive and informative website. Thank you!

This site is so user friendly it should be illegal! Direct, accurate, and effective, it's been an incredible tool for our team.

Absolutely amazing magazine, such informative weekly information and the best recommendations in London!

Very easy platform to navigate .... Light years ahead of the competition. The fact that if it appears that contact information is 'possibly' off The Handbook provides a screen to share info quickly and efficiently so the potential issue that may need updating is addressed instantly shows the value they place on performance.

This is a truly awful company. They had only generic, publicly available (ie useless) information for a very significant celebrity. They never responded to my message requesting assistance and an update to his info. They continued my subscription for several months after I cancelled it. They ignored attempts to contact them and discontinue the subscription meaning that I’ve paid several hundred pounds for NOTHING. After an inordinate amount of chasing they rejected my request for a refund to despite proof of having cancelled my subscription without giving a valid reason and now back to ignoring my communications.

ADDITIONAL INFO RESPONDING TO HANDBOOK'S RESPONSE: My experience clearly demonstrates otherwise - their response only confirms the untrustworthiness of this company.

The ease of finding the contact to hopefully gain support for our nonprofit

After receiving a number of email newsletters from The Handbook, I made numerous requests to unsubscribe from the same. On each occasion, I received confirmation that the request had been actioned. In reality, one or more within the business used devious and deceiving tactics by way of taking no action at all. I then made two separate complaints to the business and on each occasion, they gave a crystal clear without any shadow of doubt assurance that both would be addressed within 24-48 hours during the normal working week. Once again, the business demonstrated their incompetence by way of doing nothing at all. This culminated in an email having to be sent to the CEO, who shrugged off the incompetence as well as making no effort at all to defend the lack of trust, reliability, reputation and integrity demonstrated by her staff. A failing business is usually one which fails to prepare and as a consequence, it has to be prepared to fail and this failure falls upon the shoulders of the CEO. The only proactive advice I can give, is apply severe caution before interacting with this business and have a look at all of the other 1 star adverse feedback offered to date.

Having recently used the HandBook after starting my own events company, it's been extremely helpful. Contact details are up to date from those I've tried to reach out to. Overall Highly recommended

Everything.

The emails connected to the artist/famous persons is very useful and valuable insights to different agencies/personal office emails ect.

brilliant couldnt ask for more

Super top easy

I think this company makes its money from subscriptions it says haven’t been cancelled.

I can’t cancel my subscription or find anyone to contact as I don’t have my email I signed up with anymore. You click contact and it just refreshes the website.

Under all current consumer laws and regulations, a subscriber must be able to exit a subscription in a straight forward and timely way.

There is no way to contact to cancel my
Membership.

HB, please reply with a way to contact.

Thanks

The right contacts: Thehandbook.com.

Hi Elly, I'm Antonio, welcome back.
Today, I was browsing on Google and I found your link.
Congratulations, it is very structured and meets the needs that anyone may require. The platform is amazing, the details described in detail guarantee a highly professional service offering.

Pleased to have written to you, thank you for your availability and wish you a good day.

Antonio Palma