The Hertford Car Company Ltd Reviews 

36
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Nick from the Hertford Car Company recently purchased my Volvo XC90 T8 and I can’t speak more highly of him and the service provided. Nick is an expert in what he does, highly professional, honest,... See more

Rated 5 out of 5 stars

Ray and all of the team were fantastic when it came to me to purchase my car ! They took care of everything, communication was excellent very quick turnaround, they couldn’t do enough for me , nothing... See more

Rated 3 out of 5 stars

Great Pre-Sales but unfortunate onsite. Before arriving on-site, I spoke to two people who went through the car I was inquiring about. The salesperson on the phone valued my car, gave a pre-value,... See more

Rated 5 out of 5 stars

I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off... See more

Company details

  1. Car Dealer

Written by the company

The Hertford Car Company are a family Run business that prides itself on delivering an exceptional customer experience. For fantastic offers and great choice, The Hertford Car Company is your number one second hand car dealer. Based in Bayford, Hertford, The Hertford Car Company, pride themselves on offering a fantastic range of cars to suit every need. Don't delay, visit us, and get the best prices on quality used cars in Hertford.


Contact info

4.1

Great

TrustScore 4 out of 5

36 reviews

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No recent history of asking for reviews

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4.1

All reviews

(36)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Wes and Ray!

Amazing service from Wes and Ray!

They helped me sort out my finance and I was able to drive away on the same day. All around great experience from a professional team.

June 24, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review there a great help. We hope you enjoy your new cat.

Rated 5 out of 5 stars

Honest team and great service

I recently bought an Audi Q7 from the team and was impressed by the level of service, honesty and patience. The car was in superb condition and the team was flexible in collecting and dropping me off at the train station during the process. They were able to arrange a competitive finance agreement on site within 20 minutes and then I collected the car at the end of the day after work. Highly recommend the company for luxury used cars. Very happy customer.

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

I sold my car to The Hertford Car Company

This is slightly different as I sold my car on motorway to The Hertford Car Company.
Nick arrived on time had a though look around my Range Rover, took it for a test drive and I had the money which had been agreed in my account within a few minutes. Nick made a comment that the car was in good condition, but when they are finished with it my car would look and feel brand new.
Very Professional and Trust worthy, it was an easy experience to work with Nick and his team
Thank you

June 11, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review it's very much appreciated.

Rated 5 out of 5 stars

Excellent family run business

Excellent family run business. Great selection of cars. Made to feel very welcome, no pressure to purchase. Great experience. Highly recommend.

May 10, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Just bought a car from this company and…

Just bought a car from this company and what a pleasant experience it was. Ray and his team were so accommodating when addressing a personal issue which I had to deal with when collecting the car. I would recommend Ray to anyone looking to purchase a vehicle if you are looking for a personal service. I will definitely be back when my wife is looking for another car.

March 30, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

We appreciate you taking the time to leave us a review. Thank you

Rated 5 out of 5 stars

Straightforward purchase

This was a purchase that needed ‘tweeking’ here and there in order to seal the deal. Ray was straightforward and honest to do business with.

March 4, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you so much for your 5 star review

Rated 5 out of 5 stars

Great service!

Ray and the team are just what you need when buying a car. Nothing is too much trouble, prompt communication and turn around. Probably the most chilled experience I’ve had when buying a car. I received better service with Hertford Car Company than when we bought a brand new car off a main dealer less than a year ago. Thank you!

January 31, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for your review.

Rated 5 out of 5 stars

I'd been looking for a new reliable car

Had been looking for my next car for a while as existing was 20 yrs old but still reliable. Found what seemed a good deal at Hertford Car Company on Autotrader (It's a bit out of the way). A very clean looking car with a very low mileage had me wondering if it was ok. Did quite a bit of research and spoke to Ray who gave me good clear information on the phone. Booked to view and went with my old car. I was given plenty of time to have a good look all over the new car and took it for quick test drive. All the staff were very pleasant, business like and easy to deal with. Agreed P/X price for old car and purchased new Citroen the same day with confidence. Seems to be a good clean low mileage car and drove well on the way home. Very pleased with my deal. Thanks Ray and staff.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Ray and the guys at Hertford Car…

Thanks Ray and the guys at Hertford Car Comp. The car is awesome. Ray's communication was prompt and sent a video on request. Came up from the South Coast. They picked me up in the car from the station. Car was as in pictures and description. Helped with drive-away insurance and change of ownership.

January 27, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for your review Marcus. We hope to see you again for your next new car.

Rated 5 out of 5 stars

Ford Ranger

Ray was a pleasure to deal with and was very attentive! Would highly recommend to anyone !

January 18, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

5* customer service

Came a long way from south wales to pick up my new mini cooper s. Excellent customer service. Special mention to Ray who went the extra mile with helping me decide. Provided private videos of the car as I couldn’t come and view and was overall very honest. Can definitely recommend 👍

January 10, 2024
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you Harry. We hope you enjoy your new car.

Rated 5 out of 5 stars

Superb

Superb, friendly service from Ray and Wes. Car is excellent and received a fair price on part exchange.

Seamless transaction and a pleasure to deal with. Recommended.

November 27, 2023
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great to deal with car company

Great to deal with
Very friendly and efficient
Replaced missing jack with no quibble
Car well presented
Would deal agai

April 9, 2022
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great selection of all types of…

Great selection of all types of vehicles even sourced the specific car we wanted low milage and clean
Took out old car in part exchange and gave us more than we buy any car!

January 5, 2021
Unprompted review
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Reply from The Hertford Car Company Ltd

Thank you for taking the time to leave us a review.

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