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Thehome.se Reviews 31

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TrustScore 1.5 out of 5

1.5

Furniture Store
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Company details

  1. Furniture Store

Information provided by various external sources

Här på The Home hittar du designmöbler såsom bord, stolar, soffor, mattor och fåtöljer till fantastiska priser tack vare att vi bara säljer online och att vi köper direkt från tillverkaren! Vårt motto bygger på ”Affordable Good Design” – ”Snygg design till priser som alla har råd med”.

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1.5

Bad

TrustScore 1.5 out of 5

31 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely bad customer service

We tried, with great difficulty, to get in contact with anybody at the company to order a chair for delivery in Denmark. It took a week for The Home to find out whether it was possible and at what cost and, when we agreed on the freight charges and enquired as to how to go about it, they told us that they could not sell us the chair anyway. PLEASE; PLEASE, PLEASE STAY CLEAR OF "THE HOME"

January 16, 2015
Unprompted review
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Reply from Thehome.se

Hi Trevor,
I have researched your case again and it's unfortunate that you do not feel satisfied with the response you got. We are very sorry it took time before you had feedback for your inquiry, we still had high pressure from Christmas and unfortunately we experienced longer response time than usual.

We thank you for your feedback as we are always striving to improve ourselves internally and we will review your case to ensure that this does not happen again.

I hope you have found another chair that fit your needs. Once again, we are very sorry for the inconvenience.

Have a nice day!

Best regards
TheHome.se

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