*Title: Absolute Scam and Rip-Off – Do Not Buy Their Roadside Assistance
!**
**Review:**
I am writing this to warn others about Horizon Outlet. I purchased their roadside assistance package, paying $6.95 a month under the impression that I would be protected in an emergency. According to my package, I am supposedly covered for up to $50 for fuel delivery if I run out of gas.
When I actually needed the service and requested gas, they refused to honor the policy and tried to charge me a $300 minimum out-of-pocket fee. This is an outrageous bait-and-switch tactic.
I have called and spoken to customer service over three separate times, gotten absolutely nowhere, and they still refuse to grant the benefits I am contractually paying for. To make matters worse, they are continuing to charge my account $6.95 a month for a service they refuse to provide. This company is a complete scam and a predatory rip-off. Avoid them at all costs!