Please thank your driver who delivered 3 (heavy) sheets of cement board to me St Werburghs, Bristol. He couldn't get past a parked car and I came out in my van. We off loaded the sheets onto my v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered online and had to amend my order twice - the lady I dealt with was amazing, really helpful and got my order revised each time, my invoice was straight on my email and delivery was here at 9.3... See more
Really great business to deal with- happy to give helpful advice and delivery the next day! Would definitely go them again--so good to actually talk to a human being when so many companies are now imp... See more
This is the first time I have used your company and what a great experience. From placing the order on line via your website to delivery in less than 24 hours was brilliant. I was kept well informed o... See more
Company details
Written by the company
The insulation shop was set up with you, the customer in mind. The aim of the store is to make your shopping experience, easy, fast and safe to use. Plus, the products you see on this site are among the most competitive prices you’ll find on the web. Next day delivery is available if you order before 10am on selected items and reduced shipping rates are available depending on your order size. Take a look around the site and if you’re unsure of what you need then call us today. With over 25 years experience in the insulation sector, we can help point you in the right direction.
Contact info
Unit 2 Monarch Works, Fenton Industrial Estate, ST4 2SH, Fenton, United Kingdom
- 01782 703702
- sales@theinsulationshop.co.uk
- www.theinsulationshop.co.uk
5.0
Excellent
543 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service and product
January 15, 2020
Unprompted review
When you have tight deadlines and…
When you have tight deadlines and demanding customers it’s good to know you can rely on these people to step up and help you out. Great professionals and I’ll recommend them to anyone!
Keep up the good work!
Jim
A&J Metal Fabrications
January 12, 2020
Unprompted review
Fantastic service
Online ordering very easy, delivery said up to five days but received next day.
Very happy and will use again
January 12, 2020
Unprompted review
Very quick and efficient delivery.
Very quick and efficient delivery.
One complaint:on both deliveries,15mm/30mm Kingspan Kooltherm foil has delaminated insulation on 30% of the order.
January 9, 2020
Unprompted review
Great service
January 8, 2020
Unprompted review
Well recommended,I even ordered the…
Well recommended,I even ordered the wrong size online and they even sorted this for me and sent me what I needed.
Will definitely be using again.
Thank you very much
January 5, 2020
Unprompted review
Very good and quick service
December 29, 2019
Unprompted review
good quick service and delivery however…
I would like to amend the below review. I believe on this product this company are the most competitive of the online suppliers I have looked at and therefor I thought it was necessary to update the review. The product is a top end quality product that has not disappointed in its performance. I have therefore updated my rating of this company as I believe now it was not accurate in my assessment of the product cost. I felt unable to give 5* as I still maintain the delivery cost was to much but I would recommend you spend over the £200 carriage paid amount to fully benefit from this company's offer.
"good quick service and delivery however I believe the products were extremely expensive and delivery on top leaves a bitter taste. I would use again but only as a last resort due to overall cost."
December 24, 2019
Unprompted review
The website was easy to navigate
The website was easy to navigate, great quality materials turned up exactally when it should, would recommend and will definately be using again.
December 24, 2019
Unprompted review
First class and quick delivery very…
First class and quick delivery very reasonably priced
December 23, 2019
Unprompted review
Product good as expected
Product good as expected, but had to wait 3 days as they did nit have all in stock. Although I did need a large quantity and they said it would be 3 days.
December 23, 2019
Unprompted review
Always have everything that we require…
Always have everything that we require in stock, and very quick delivery.
December 20, 2019
Unprompted review
Great fast service!
December 20, 2019
Unprompted review
Excellent fast efficient service and…
Excellent fast efficient service and great Product.
December 19, 2019
Unprompted review
Great services and very helpful people
Really needed this insulation next and they done it nice and early. Thank you I be back soon
December 15, 2019
Unprompted review
Great service and delivered before date…
Great service and delivered before date that was stated 👍
December 14, 2019
Unprompted review
Top Notch!
Brilliant service, super quick next day delivery, no fuss, driver called me direct, cheap price and to top it off they put inside my box a big bag of Dairy Milk! It's like they know me 😍😍😍😍😍😍
December 13, 2019
Unprompted review
Excellent service
Excellent service, very competitive prices and prompt delivery. Would definitely use again.
December 11, 2019
Unprompted review
just what i orderd arrived fast
just what i orderd arrived fast, thank you
December 9, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.