Please thank your driver who delivered 3 (heavy) sheets of cement board to me St Werburghs, Bristol. He couldn't get past a parked car and I came out in my van. We off loaded the sheets onto my v... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ordered online and had to amend my order twice - the lady I dealt with was amazing, really helpful and got my order revised each time, my invoice was straight on my email and delivery was here at 9.3... See more
Really great business to deal with- happy to give helpful advice and delivery the next day! Would definitely go them again--so good to actually talk to a human being when so many companies are now imp... See more
This is the first time I have used your company and what a great experience. From placing the order on line via your website to delivery in less than 24 hours was brilliant. I was kept well informed o... See more
Company details
Written by the company
The insulation shop was set up with you, the customer in mind. The aim of the store is to make your shopping experience, easy, fast and safe to use. Plus, the products you see on this site are among the most competitive prices you’ll find on the web. Next day delivery is available if you order before 10am on selected items and reduced shipping rates are available depending on your order size. Take a look around the site and if you’re unsure of what you need then call us today. With over 25 years experience in the insulation sector, we can help point you in the right direction.
Contact info
Unit 2 Monarch Works, Fenton Industrial Estate, ST4 2SH, Fenton, United Kingdom
- 01782 703702
- sales@theinsulationshop.co.uk
- www.theinsulationshop.co.uk
5.0
Excellent
543 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and product.
This is the first time I have used your company and what a great experience. From placing the order on line via your website to delivery in less than 24 hours was brilliant. I was kept well informed on the progress of my shipment at all times and I will certainly be using your company again.
November 20, 2019
Unprompted review
Excellent service.
Excellent service, good communication and fast delivery. Thank you.
November 18, 2019
Unprompted review
Fast delivery and very good product
November 15, 2019
Unprompted review
Fast delivery and good all round service
November 14, 2019
Unprompted review
Needed pipe insulation
Needed pipe insulation, ordered Wednesday and had it Thursday morning. Really good service.
November 14, 2019
Unprompted review
Great service
November 14, 2019
Unprompted review
Very swift and straight forward
November 12, 2019
Unprompted review
Very good service
November 11, 2019
Unprompted review
Great service
November 8, 2019
Unprompted review
Great service
November 7, 2019
Unprompted review
Scheduled a late delivery but did not…
Scheduled a late delivery but did not turn up
November 7, 2019
Unprompted review
Reply from Theinsulationshop
Hi John,
Thanks for leaving us a review, we despatched the goods the same day for next day delivery but the DPD system shows an `unable to deliver` request. The delivery has been automatically rebooked for delivery today. Sorry for any inconvenience caused
Regards
John
Good all round service
Good all round service, delivered exactly as specified, very satisfied
will use again.
November 6, 2019
Unprompted review
Reply from Theinsulationshop
Thanks Vernon glad you were happy with our service and we look forward to helping again soon
Regards
John
great will buy again
November 5, 2019
Unprompted review
Excellent product knowledge
Excellent product knowledge, fast delivery very competitively priced. Arrived the next morning. Thanks
October 31, 2019
Unprompted review
Great seller quick delivery
October 31, 2019
Unprompted review
excellent service prompt
October 31, 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.