My impression of this company is just like the title rolling downwards the more I use it. You get the feeling they rather take your money than give you a decent product and that's why I am staying awa... See more
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I purchased a sink and received the wrong one as was a packing error. I understand these things happen but as my old sink had been removed to replace the work tops I was then left with no water for 2... See more
Just ordered for delivery in Northern Ireland supposed to be free delivery. I got an email 2 hours later to say that there is a £19 charge for delivery. Surely you should have indicated that in the... See more
Ordered a hob and it arrived in good time, warranty cards were in French and Italian, had an issue with it leaking and all they did after waiting 2-3 days for a reply was give me the number for the ma... See more
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smeg kitchen appliences
best prices and a fantastic service arrived on time communication was first class would recommend to anyone , Thanks
Glass Sink - Nice BUT...
Good product, long lead time :-( Additional installation kit well OTT. Would not have bought if I realised the sink came with 95% of what I needed. Should be made more clear to customers. Only actually needed a 'U' bend. Now left with loads of spare pieces. What a waste !!!
Good value. Order arrive promptly with no surprises.
Too soon after ordering to comment on after sales service or anything else
Happy customer!
tried appliances direct.. hopeless, kept on postponing delivery dates for a sink... finally lost the will, went to Kitchen seller and item was shipped next day. Arrived well packaged and no damage. Should have gone to Kitchen seller in first place, saved a lot of aggro and time. Plus it was a bit cheaper as shipping was free! would definitely use them again.
The kitchens seller. com
Very helpful when phoned very quick delivery service
Everythng delivered as promised
I had a question about leaving my appliance unwrapped while we waited for an engineer to fit it. The person on the phone was very helpful and reassuring. She even knew my name once I told her what had been delivered and when. Excellent.
Gas hob
Helpful customer service, great price plus delivered fast and on time. Helpful customer service and delivered on timeHat's not to like?!
great service and products
great service quick service and delivery
Perfect Service
A brilliant service from order to delivery and questions in the middle. Can't fault them and would definitely use them again.
Great service, good price
For SMEG products this is the best site on price and availability
Excellent after sales care
Very simple order process and very helpful when courier missed delivery date organising a pre noon delivery the next day.
Once the product was installed it turned out to be faulty. Once again the after sales support has been first rate. They contacted the manufacturer's service desk and arranged for an engineer to visit which took place today.
Whilst the fault is not yet rectified, I'm confident it will be resolved as soon as the requisite part arrives for the engineer to fit.
Would recommend
Really please with the service I received. Fast delivery and good communication regarding delivery.
Excellent Service
I needed a specific size of cooker hood quickly and found the ideal one on the Kitchen Seller web site. Ordered online easily and it came quickly and well packaged so no damage. Well pleased, great service, would recommend.
Kitchen tidy
I emailed you the day I received the parcel your service was superb and the goods at a great price. Board covering the sink is lovely rich colour - very pleased. Will shop with you again
Excellent customer service
I have bought 3 kitchen appliances in the last 2 weeks and the ordering is very user friendly. The prices have been very competitive and the delivery times have been spot on. Its also nice to be able to speak to someone for advice. So far very happy with the service.
Fast delivery, excellent price
Delivered within 27 hours of ordering, and that was the free delivery option! Was by far the best price I could find. Good quality Smeg sink in perfect condition.
Excellent, personal service.
I rang Kitchen Seller to ensure they had the required sink in stock. The gentleman did a manual check in their stock room to ensure it was there. He said that he would look out for our on line order to ensure next day delivery. Sure enough, we got an email in a few minutes, and texts from the courier. It arrived at 11am the next morning! We had ordered the same sink from Homebase. It took 4 weeks to arrive and was broken when it eventually arrived. Thank you, Kitchen Seller, and well done!!!!
Delivery as promised
Delivery took 7 days which is disappointing, expectations are more 2-3 days for such items and this was not called out at time of order placement.
However once the order was placed their customer service went into overdrive with regular emails and even phone calls
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