Terrible transition
The Knight recently took over management of our building (Caulfield Village), and the transition has been incredibly frustrating. They failed to migrate our existing property agent agreements, resulting in our agents missing fee notices while I received threatening emails about "overdue" fees.
When I reached out, I was told to fix it myself using an online portal. The user experience is shocking. Setting up a login took forever to activate. Once inside, I was told to fill in a seperate form to update "Owner Updates" form with only free text field. You'd imagine they at least help the people who pays them as much as they want to take their money






