Banner for The Koin Club

The Koin Club Reviews 

5,295
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,181 reviews, reviewers had a great experience with this company. People frequently note the stunning quality of the coin collections, praising the wonderful designs, beautiful variety, and fantastic overall value for money. Consumers also note that the delivery service is exceptionally fast and reliable, ensuring parcels always arrive safely in pristine condition. However, some people mentioned experiencing frustrating issues with their purchases, such as receiving incomplete deliveries with missing items or getting the completely wrong coins. Others expressed annoyance when new collection series started automatically without their direct knowledge or consent, leading to unexpected and bothersome delivery complications.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the beautiful designs and... See more

Delivery service

People report positive experiences with delivery service, highlighting that shipments arrive on schedule and... See more

Service

Customers had positive experiences with service, frequently highlighting the prompt delivery and efficient,... See more

Order

Consumers find order experiences to be mixed, with reviewers praising quick dispatch times, easy website... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more

Company replied

Rated 4 out of 5 stars

My earlier disappointment that your AI picked the wrong postcode for my shipment (no added human oversight), turned to joy as Luis eventually intervened and a replacement shipment was sent to me at no... See more

Company replied

Rated 5 out of 5 stars

I must say this was the most confusing place to purchase coins lol. I would place an order, pay, then receive an email notifying me that my order has been canceled! It took time till I realized yo... See more

Company replied

Rated 5 out of 5 stars

Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more

Company replied



Company details

  1. Coin Dealer
  2. also in
  3. Collectibles Store
  4. Hobby Store

Written by the company

The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!

Discover The Koin Club!

Written by the company

The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.

Our Promise

28-day returns

We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.

Contact info

Discover amazing coins today

Visit The Koin Club. New coins every week!

3.8

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(5,295)

3,143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Coins are absolutely beautiful love all…

Coins are absolutely beautiful love all of them would recommend to everyone who interested in coins

September 14, 2026
The Koin Club logo

Reply from The Koin Club

Janice,

We are so pleased to hear how much you love your new coins and that you find them so beautiful. Thank you so much for your wonderful feedback and for recommending us to fellow coin enthusiasts!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 2 out of 5 stars

Be careful of their "free" coins

Be careful of their "free" coins. When you claim one, they sign you up automatically into a subscription. Read carefully what you signing up for.

September 14, 2026
The Koin Club logo

Reply from The Koin Club

Hello,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our free coin offer did not feel as clear as it should have. We appreciate you letting us know, and we will be passing your comments on to the relevant team.

Kind regards,

Rated 5 out of 5 stars

Greate price's great service wonderful…

Greate price's great service wonderful choices

September 14, 2026
The Koin Club logo

Reply from The Koin Club

David,

We are so happy to hear that you enjoyed our selection, affordable rates, and helpful team. Thank you for sharing your positive feedback with us!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

Good service.

Have purchased coins from The Koin Club many times, have never had a problem with the quality of my purchases or their delivery service, if pre-ordering anything they keep you informed and they also have some good deals on newly released coins.

September 24, 2026
The Koin Club logo

Reply from The Koin Club

Hi,

Thank you so much for your repeat business and positive feedback! We are delighted to hear that you are happy with the condition of your items, our reliable shipping, and how we keep you updated on pre-ordered items. It is also great to know that you enjoy our special offers on new releases. We truly appreciate your continued support!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

great products very helpful

September 14, 2026
The Koin Club logo

Reply from The Koin Club

Hi,

We are delighted to hear that you enjoyed our selection and found our team so supportive. Thank you for sharing your positive experience with us!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

It arrived on time and it was amazing

I have no problem everything is fine

September 14, 2026
The Koin Club logo

Reply from The Koin Club

Janet,

We are glad you enjoyed your experience and that all went smoothly.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

Competitive pricing & postage

Competitive pricing & postage. Good delivery time.

September 14, 2026
The Koin Club logo

Reply from The Koin Club

Laura,

Thank you so much for your wonderful review. We are delighted to hear that you were satisfied with our affordable rates, shipping costs, and prompt dispatch. Your feedback means a lot to us, and we look forward to serving you again soon.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 1 out of 5 stars

I didn’t want to have membership

I didn’t want to have membership

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Hi Paul,

Thank you for your feedback, and I am sorry that you did not want the membership. I can confirm that your subscription has now been cancelled, so no further payments will be taken. If there is anything else we can help with, please get in touch with us directly.

Kind regards,

Rated 1 out of 5 stars

Never received order

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Hi Kim,

Thank you for your feedback, and I am sorry to hear that you feel your order has not arrived. Our records show that it has been marked as delivered. If it has not reached you, please get in touch with us directly and we will look into it for you.

Kind regards,

Rated 3 out of 5 stars

Still waiting on justice league coins…

Still waiting on justice league coins to come and finish the book of.

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Hi Lindsay, thank you for your feedback, and I'm sorry you're still waiting on your Justice League coins. I'll be contacting you by email shortly with an update on where your coins are and when to expect the rest of your collection.

Kind regards,

Rated 5 out of 5 stars

Happy with my purchase

Good priced coins. Secure envelope even though I didn't pay extra for the safe delivery insurance. Fast delivery, less than 1 week.

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Sarah,

We are delighted to hear that you were pleased with the reasonable pricing of your items and the speedy arrival of your order. It is also wonderful to know that your package arrived safely and securely. Thank you so much for sharing your positive experience with us!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 1 out of 5 stars

I’m so unhappy with their service

I’m so unhappy with their service! They sent me a coin out with not certificate then tried to take £54.99 out of my account!

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Hi Emma, I am sorry this was not clearer. That coin is not issued with a certificate, so nothing was missing from your parcel. On the charge, your first purchase included a subscription, which is where that came from — I can see you have since cancelled it, so nothing further will be billed. If you need anything else, just email us at support@thekoinclub.com.

Kind regards,

Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate, reasonable prices, excellent delivery

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Mike,

We are delighted to hear that you found our website simple to use, appreciated our fair pricing, and experienced great delivery. Thank you for taking the time to share your positive feedback with us!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

Great delivery service

Great delivery service - 48 hours tracked 👌🏼 orders sent out quickly

September 25, 2026
The Koin Club logo

Reply from The Koin Club

Rachel,

Thank you for your feedback! We are happy to hear that our fast order processing and tracked shipping met your expectations.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 1 out of 5 stars

I was paying to much in postage

I was receiving two coins for 2 collections. It annoyed me to have two large padded envelopes. I therefore had to pay postage And packaging on two deliveries. There were 12 coins in each collection, so I paid nearly £60 in extra postage. This week I received another collection with one coin in. Which I hadn’t ordered. I’ve decided not to deal with this greedy company again

September 24, 2026
The Koin Club logo

Reply from The Koin Club

Hi David, I am sorry this has left you feeling that way. There is more to say here than fits in a review reply, so I will write to you directly and go through it properly.

Kind regards,

Rated 5 out of 5 stars

Excellent offers

Great how you can get new coins at face value regularly as opposed to other companies where you are placed in a draw to obtain them, but never get drawn! Had several coins this year at 50 - 75 percent cheaper than elsewhere. Excellent offers.

September 24, 2026
The Koin Club logo

Reply from The Koin Club

Hi,

We are glad you enjoyed your experience with our coin collection services. It is wonderful to hear that our straightforward purchasing process has made it easier for you to acquire new additions for your collection without having to rely on random selections. We are also pleased that our pricing and regular offers have provided you with great value throughout the year. Thank you very much for taking the time to share your positive feedback with us.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

quick very easy web site to use …

quick very easy web site to use easy payment page very good

September 24, 2026
The Koin Club logo

Reply from The Koin Club

christopher,

We are glad you enjoyed your experience. Thank you for your positive feedback about our smooth process and simple checkout.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

Always have good deals and prices

Always have good deals and prices

September 24, 2026
The Koin Club logo

Reply from The Koin Club

Howard,

Thank you for the fantastic 5-star rating! We are so glad to hear that you consistently enjoy our great offers and affordable options. Your support means the world to our team, and we look forward to continuing to provide you with excellent value on your future visits.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 4 out of 5 stars

Can't fault the service

Can't fault the service. Thanks

September 11, 2026
The Koin Club logo

Reply from The Koin Club

David,

We are glad you enjoyed your experience and we appreciate your wonderful feedback about our team.

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

Rated 5 out of 5 stars

Easy

Easy, quick, informative and efficient service for the purchase of coins I want.

September 24, 2026
The Koin Club logo

Reply from The Koin Club

Hi,

We are so pleased to hear that your experience purchasing your chosen items was smooth, fast, and helpful. Providing clear information and a seamless process for our customers is always our top priority. Thank you so much for taking the time to share your wonderful feedback with us!

If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.

The Koin Club

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look