It has been a great experience with both their valuers and solicitors as well as very good communication throughout the process. All parties have been responsive and always available over the phone.... See more
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I am very dissatisfied with TLE company. I paid them £960 on 8/8/23 and heard nothing from them as I was passed to a firm of solicitors and a valuation firm It seems the £960 fee was just to put m... See more
Company replied
We approached the lease extension company to under take lease extensions for our block. This saved us so much time and stress and of course fees. They managed us a group very efficiently and collectiv... See more
Company replied
I used LEC to extend the lease on my flat. They responded quickly to my enquiry with detailed, yet easy to understand, information as to how to proceed including quotes for formal & informal routes. A... See more
Company replied
Company details
Written by the company
The UK's leading service provider of statutory lease extensions. Established in 2017 the LEC has helped thousands of clients extend their lease with ease saving money, time and stress. Our solicitors and surveyors are the leading experts in enfranchisment valuation and law and members of the SRA and RICS. We are very proud member of ALEP. and our client service team are always on hand to help. Simply call us directly or email us and one of the team will be happy to help. We look forward to hearing form you soon.
Contact info
27 Old Gloucester Street, WC1N 3AX, London, United Kingdom
- 0800 098 2770
- contact@theleaseextensioncompany.com
- www.theleaseextensioncompany.com
4.2
Great
141 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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At the start I felt worried about…
At the start I felt worried about extending my lease and some companies I spoke to seemed to focus on what could go wrong. The lease extension company reassured me right from the start that in the right expert hands there was very little that could go wrong and there should always be a solution to any problem that happen . I’m so glad I chose their service. I was reassured I was in the best hands from the get go ,
Thank you so much
May 16, 2024
Reply from The Lease Extension Company
Dear Darren, thank you for your thanks and for taking the time to share your experience and leave your review. We were so happy to help you. With very best wishes from everyone at The LEC
Highly Reccomend
I would highly recommend the Lease Extension Company. They are absolutely fantastic to work with and are experts to put complete trust with your lease extension.
Thank you ever so much for making what could have been such a difficult process so easy and getting a result that was better than I could ever hoped for
May 16, 2024
Reply from The Lease Extension Company
Dear Mr Bates, thank you for taking the time to share your experience using our service and thank you for your kind words. It was our pleasure to help you. With very best wishes form everyone at the LEC
I was very happy the way they done my…
I was very happy the way they done my application
April 4, 2024
Reply from The Lease Extension Company
Dear Sokol,
Thank you for taking the time to leave your review. It was our pleasure to assist with your lease extension, thank you for giving our service 5 stars we really appreciate it.
With very best withes everyone at the LEC
Fantastic to use from start to finish
Fantastic to use from start to finish. Great communication throughout the process making it very simple step by step.
March 26, 2024
Reply from The Lease Extension Company
Dear Suzanne, thank you so much for taking the time to leave your five-star review. It was our absolute pleasure to assist you with your lease extension. With very best wishes all at the LEC
Everyone at The LEC was very helpful
Everyone at The LEC was very helpful. I was updated throughout the whole process and responses to my emails were very quick. Can highly recommended The LEC for their expertise in managing my lease extension.
March 22, 2024
Unprompted review
Reply from The Lease Extension Company
Dear Katy, Thank you very much for taking the time to leave your review and for sharing your experience. As you know, as well as working with the country's leading specialist solicitors and surveyors, providing excellent client service and experience is at the heart of what we do. As you have mentioned, we are always available to respond to any query, large or small and aim to do so as quickly as possible. Thank you again for your recommendation and review. With very best wishes to everyone at the LEC
Highly recommended
The process was hassle free and so simple. We didn't have to worry about anything.
March 21, 2024
Reply from The Lease Extension Company
Dear Poonam,
Thank you for taking the time to leave your review and for using The LEC. We are so happy that you found our service hassle free and simple and that you didn't need to worry about anything. Happy clients is at the centre of everything that we do. We work very hard with our solicitors and surveyors to ensure our client's lease extensions are delivered to an exceptional standard by the leading specialists in the country in both the legal field and valuation and that our clients know we are here at every stage ensuring that the process is as stress free as possible as well as saving hundreds of pounds with our fixed fees. Thank you again with very best wishes to everyone at the LEC client service team.
The Lease Extension Company easy to deal with from start to finish.
The level of professionalism and communication.
March 20, 2024
Unprompted review
Reply from The Lease Extension Company
Dear Lisa,
Thank you very much for leaving your review. It means a lot to us all when our clients take the time to leave a review. We work tirelessly to try and ensure our clients are happy and their lease extensions are undertaken to the highest possible standards. Thank you for giving us five stars for professionalism and communication. It was our pleasure to assist with your lease extension. With very best wishes from everyone at The LEC
very helpful under pressure
unfortunately company only provide contact to solicitor, not sure what other do, but this is very helpful under pressure
August 18, 2023
Unprompted review
I am very dissatisfied with TLE…
I am very dissatisfied with TLE company. I paid them £960 on 8/8/23 and heard nothing from them as I was passed to a firm of solicitors and a valuation firm
It seems the £960 fee was just to put me in touch with the solicitor and valuer as they did nothing and have not even contacted me on compleation of the lease extension at a much higher cost than they told me
I feel they did very little for the fee of £960 and it was not a fixed fee
I am now being threatened with legal action if I do not remove this post
March 15, 2024
Unprompted review
Reply from The Lease Extension Company
At the LEC, we strive to give an excellent customer experience and as shown by our reviews, our customers generally believe that we deliver on that.
We are sorry to hear you say that your experience did not match your expectations, and so we have carried out a full review of your case.
Regrettably, we do not believe that your comments paint a fair picture.
Your lease extension has completed well within the indicated time frame and at a significantly lower cost than anticipated.
The service we provided was exactly as described to you before you chose to use us, and the fixed costs that you paid to us, your solicitors, and your surveyor were also as described to you within your fixed fee.
We are happy that your matter has now concluded successfully and wish you the best in the future.
The LEC Team
Recommended them to my neighbours
I recently used the company for two lease extensions. Their communications were excellent. I was regularly updated and had every confidence in them . A stress-free experience. I won't need to use them again but I would if I could. I've recommended them to my neighbours.
January 30, 2024
Reply from The Lease Extension Company
Hello, thank you for taking time to leave your review and for your recommendations to your neighbours we really appreciate it. With very best wishes everyone at The LEC
Very good communication
Very good communication
Quick responses
Cater to personalised needs
Explain the process throughout
Accommodating to individual circumstances
January 15, 2024
Unprompted review
Reply from The Lease Extension Company
Dear Laura,
Thank you very much for taking the time to leave your five star review and list the reasons why. We really appreciate it. With very best wishes from all at the LEC
Couldn't be more grateful for all the…
Couldn't be more grateful for all the help and advice from these guys. The made a painfully confusing process completely stress free. Each stage of the process was clearly explained and everything was done extremely swiftly. Really professional and well put together process
December 5, 2023
Unprompted review
Reply from The Lease Extension Company
Dear Paul,
Thank you for your kind words and for using the LEC and for taking the time to leave your review. We are so happy we could assist you with your lease extension and ensure the process was stress free.
With very best wishes everyone at the LEC
Thanks for your very best in service
Thanks for your very best in service excellent experience, & keeping me in the frame along the journey.
January 8, 2024
Unprompted review
Reply from The Lease Extension Company
Dear Satnam,
Thank you very much for taking the time to leave your five star review of our service. It was our pleasure to assist you with your lease extension. With all the very best wishes everyone at the LEC
Excellent service and communication…
Excellent service and communication from start to finish! A well organised and transparent process.
Great Legal Team and Surveyors, who did everything to the point.
Thanks you LEC for a one stop service!
November 17, 2023
Unprompted review
Reply from The Lease Extension Company
Dear Ishaq,
Thank you for much for taking the time to leave your review of our service and for your thanks. It was our pleasure to assist you with your lease extension. With very best wishes everyone at the LEC
Reply from The Lease Extension Company
Dear John,
Thank you very much for taking the time to leave your review and endorsing our service with your 5-star rating. With very best wishes everyone at the LEC
I cannot find fault with the whole…
I cannot find fault with the whole process from 1st contact until completion, i have been kept informed by all parties involved on a regular basis, i was given excellent advice and all staff i communicated with were very pleasant and knowledgeable and i could never have achieved my extention on my own. I would highly recommend the lease extension company to anyone who asks.me .
October 19, 2023
Unprompted review
Reply from The Lease Extension Company
Dear Stephen,
Thank you very much for taking the time to leave your detailed 5 star review and recommendation of our service. Thank you for extending your lease with the LEC. It was our pleasure to assist you. With very best wishes The LEC team
Quicker than expected
For the most part, communication was timely and kept me informed of what to do and when. Process moved along quicker than I expected. Was recommended through a neighbour and I'd be happy to recommend onwards.
September 21, 2023
Reply from The Lease Extension Company
Dear Thuy,
Thank you very much for taking the time to leave your review and recommend our service following your neighbour's recommendations. Thank you for using the LEC for your lease extension. With very best wishes The LEC Team.
Fabulous service from beginning to end
Fabulous service from beginning to end! I didn't know where to start but LEC made this process simple and easy to understand - would highly recommend!
August 31, 2023
Unprompted review
Reply from The Lease Extension Company
Dear Kiran,
Thank you for using the LEC service and taking the time to leave your 5 star review. We really appreciate it and the recommendation. With very best wishes everyone at the LEC
Great customer service.
We recently used The Lease Extension Company for the first time for a couple of lease extensions and the process was seamless. The team guided us through the process and delivered on time as expected. Thank you
November 18, 2022
Unprompted review
Reply from The Lease Extension Company
Thank you for taking the time to leave your five-star review we appreciate it. Thank you, for using the LEC for your lease extensions we pride ourselves on client service being at the heart of everything we do, and it is great to receive your feedback. With very best wishes The LEC team
I didn’t know where to start
I didn’t know where to start: the Lease Extension Company made the whole process as easy and as stress free as possible.
August 25, 2023
Unprompted review
Reply from The Lease Extension Company
Dear Miriam,
Thank you for taking the time to leave your review and for giving our service 5 stars. It is our mission to help our clients with their lease extension process and make it as stress-free and as easy as possible.
With very best wishes everyone at the LEC
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