The Macrame Man Reviews 109

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My wife ordered a macrame wall hanging and honestly it's beautiful and handmade. It arrived wrapped in tissue paper and felt like a high end boutique purchase

Rated 4 out of 5 stars

It is a beautiful piece of craft which my teenage daughter loved. One of the wooden beads was broken and fell off the macrame - otherwise 5 stars for quality and speed of delivery

Company replied

Rated 5 out of 5 stars

I was happy to support a local company. The products are great handmade quality. Quick shipping and reasonable prices. When I started searching for macrame planter hangings, thought I would have to or... See more

Company replied

Rated 4 out of 5 stars

getting more macrame measurement detail of items would be helpful. Product arrived quickly.

Company replied

Company details

  1. Handicraft
  2. Bedding Store
  3. Decoration and Interior Design Store
  4. Furniture Store

Written by the company

Authentic Handmade Products All our products are 100% cotton and are handmade, making them the highest quality possible, keeping in mind that there may be some slight variations to the delivered products as we do not use machines to churn out our macrame. The Macrame Man is a family home-based business situated in Adelaide, South Australia. We offer only the highest quality handmade goods and products you will love to own yourself. With dependable Customer Service, this is something we are proud of and offer 100% satisfaction money-back guarantee on all macramé we sell, if you are not happy, just send it back for a refund! Regardless of whether you’re buying macramé for yourself, passing on a signal of appreciation, or celebrating a special occasion, we hope you enjoy shopping with us, to that effect, we also offer bulk discounts, please let us know. ABN 31 989 716 409 Our Service Guarantee Fast Shipping As we are a home business, we ship within 24-48 hours in most cases. Australia Post and other couriers have advised of significant delivery delays, rest assured that we will ensure your order is shipped out within this time frame. 100% Money-Back Guarantee We have a 100% money-back guarantee, but we seriously doubt you’ll need it. We guarantee that you’ll fall in love with our high level of craftsmanship that is certain to exceed your expectations. Australia Made The majority of our products are made right here in Adelaide, South Australia and Victoria. We do not drop-ship! Please note that our products don’t come with plants or pots – sorry folks!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you, my purchase was exactly what i was looking forward and the ordering, despatch, delivery was all seamless and speedy.
Great work.

June 15, 2022
The Macrame Man logo

Reply from The Macrame Man

Ohh thanks, Janeece, I'm thrilled with your review, so glad you like out product and service, thanks and take care, Cheers MM

Rated 5 out of 5 stars

Great set of plant hangers

Great set of plant hangers, I get compliments all the time! The Black really makes the green of the plant's stand out. Well made too!

June 7, 2022
The Macrame Man logo

Reply from The Macrame Man

Thanks for your review Carrie, I am really pleased you like them, cheers MM

Rated 4 out of 5 stars

Not what I expected

Not what I expected. No cushions and flimsy . Not as sturdy as I thought it would be.

May 16, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Sandy, thanks for your feedback. Unfortunately, cushions are not provided (kindly check the description), they are covers only. Sorry that the cover is flimsy, I tried to make them as soft as possible. thanks again, MM

Rated 5 out of 5 stars

Very much love our hanging macrame.

Very much love our hanging macrame.
Quick delivery and thoughtfully and carefully packaged.
Definitely will buy from them again!

May 6, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Glenys, thank so much for your excellent review. We are proud of our products and thrilled that you love them, thank you, Cheers MM

Rated 5 out of 5 stars

Macramé wall hanging

The website was easy to navigate and making a choice was easy.
The parcel arrived fairly quickly and was in good condition.
The macramé wall hanging was beautiful and of high quality. I was very happy with my purchase.

April 14, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Wendy, thank you so much for your wonderful review. So happy that you like our work. Cheers MM

Rated 3 out of 5 stars

I have sent an email in regards to one…

I have recently received my order which the measurements were not what I was expecting, but after contacting macrame man I received a quick response with different options/solutions on how they could help which was most appreciated.

March 31, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Joanne, sooo sorry, I didn't receive your email. I can see the error now, this is 100% my fault and I sincerely apologise for my oversight. I can give you a refund or replace your product at no extra cost. Please contact me at info@themacrameman.com.au and I will do whatever you like to resolve this issue. thanks for your feed back, cheers MM

Rated 5 out of 5 stars

5 piece macrame pack in black

Received my Macrame pack in the mail yesterday.
Very happy with the 5 pack macrame in black.
Just what I wanted. High quality and received it quickly . Thank you 😊

March 27, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Teena, thanks heaps for your review, I am very happy that you like my products and service, cheers MM

Rated 5 out of 5 stars

I bought this as a gift

I bought this as a gift, it was so good I went back and bought one for myself. Speedy shipping and product quality was beyond expectation

March 27, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Erin, I am thrilled with your review and soooo glad you like my products, thanks for being an awesome customer, cheers and stay safe. MM

Rated 5 out of 5 stars

Great company to buy through

Great company to buy through, item delivered quickly and as described

March 25, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Mitch, thanks so much for your review. I appreciate the time you have taken and the feedback provided, stay safe, cheers MM

Rated 5 out of 5 stars

Exactly what I wanted

I have 4 of their hangers and love them - they are exactly what I wanted

March 23, 2022
The Macrame Man logo

Reply from The Macrame Man

Hey Sandy, thanks soooo much for your support and your review, I really appreciate your support to my family business, cheers MM

Rated 5 out of 5 stars

Macrame chair 10/10!

Received the hanging chair and absolutely love! Is such good quality, looks exactly as expected and the service was fantastic. Highly recommend and cannot wait to set it up at my new home

March 15, 2022
Unprompted review
The Macrame Man logo

Reply from The Macrame Man

Hi Bianca, so glad you love your new Hammock. Congrats on your new home, wishing all the best, cheers MM

Rated 5 out of 5 stars

I love my hanger with a super cute…

I love my hanger with a super cute shelf!! High quality it’s flawless.. I love it 😍

March 12, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Stefanie, so glad you love our work, thanks for your review and business, stay safe, cheers MM

Rated 5 out of 5 stars

Exactly as described

Exactly as described. Good quality couldn't be happier, will be ordering more!

March 11, 2022
The Macrame Man logo

Reply from The Macrame Man

Thanks Ashleigh for the awesome review, I appreciate your feedback and super glad you like my products, cheers MM

Rated 5 out of 5 stars

Love it

Love it great service fast delivery it’s perfect.

March 10, 2022
The Macrame Man logo

Reply from The Macrame Man

Hi Leah, thanks so much for your review and supporting our family business, we appreciate your comments a lot, stay safe, cheers MM

Rated 5 out of 5 stars

I absolutely love my plant holder

I absolutely love my plant holder. Great quality. Quick delivery. I had a slight problem with my order and they were on top of it. Such a pleasure to deal with. Will definitely shop again. Thank you so much 😊

March 3, 2022
The Macrame Man logo

Reply from The Macrame Man

Thank you Carmen, it was a great pleasure doing business with you, thanks for your understanding of the problem, glad we could fix it easily, cheers MM

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look