Themattresswarehouse Reviews 

We had a smooth delivery.Big thank you to Philip and Kholofelo!!! We appreciate the kindness and handiness . The best mattress company. I would definitely order again!!! Very fast delivery.

I had an excellent experience at Mattress Warehouse, thanks to AK. The service was truly exceptional from start to finish. AK was friendly, professional, patient, and incredibly knowledgeable, taking the time to answer all my questions and helping me find the perfect mattress to suit my needs.

Nothing was too much trouble, and the entire process was smooth and stress-free. It's rare to receive such genuine customer service these days, and AK went above and beyond to ensure I was completely satisfied.

I highly recommend Mattress Warehouse and especially AK for anyone looking for outstanding service and expert assistance. Thank you for making this such a pleasant experience!

Dennis and Phillemon from The Mattress Warehouse Midrand, Thank you very much for your excellent service. Keep it up guys 🙏

The absolute worst service delivery experience. I ordered a mattress online on 10 January 2026. Over 2 weeks later, no delivery update after numerous attempts for feedback. I emailed them for an update, no response. I called their online query desk, which promised to escalate the matter, no response. I contacted them via their Whatsapp line, also full of promises to deliver, but no response. 16 days later and I have no mattress and no way of cancelling my order and no update on when or whether delivery is going to take place.

Ordered a matress on 19 Dec with a promise of delivery within 6-10 days.

30 December after hounding them they say they don't have stock and can only expect stock in mid January. But if I pay more I can get another Bed a week or so. Pathetic.

SCAM. They took my money and haven’t delivered any goods or replied to any of my communication. Stay well away and don’t lose your money. I ordered items from them on 20 June, it is now 11 July. And not only have I not received my order, I have received zero communication from them despite my numerous emails.

Pathetic quality and service! DO NOT PURCHASE FROM THEM. They have do not assist with returns or complaints.

Easy order online, speedy delivery and great, polite service from Bradley and Justin in the Bellville branch

Excellent service. Items are exactly as pictured (I love my new bed) Everything arrived promptly and the delivery men even helped set up my bed!
Would fully recommend.

I received great service! My bed came without delay and it's one of the best online. Very comfortable at an afordable price!

Fast, efficient and friendly service. Would highly recommend this company.