The TMC had a special offer on for a pre-owned Hornby TT:120 LNER Blink Bonny locomotive, the price was irresistible, so I snapped it up through their website. It arrived very quickly and extremely we... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Visited shop at Beck Hole - grandson who is just starting out with model trains found it fascinating. Everything you can think of with service second to none. The trip to Beck Hole was amazing too. Se... See more
TMC are always great with product descriptions, display of clearly marked 'in stock' items, range of products and helpfulness in clarifying questions/concerns. Postage to Australia is quick (around 9/... See more
This large and weighty kit was delivered by TMC very quickly in sturdy and secure packaging. I've only just got to look inside the box and was amazed at the engineering and finish of the metal parts.... See more
Company details
Written by the company
We’re a friendly, family run business nestled in the glorious North Yorkshire Moors, within walking distance of the North Yorkshire Moors Steam Railway. Our customers are modellers, collectors and enthusiasts who are fans of model railways, vehicles (military and civilian), and diecast models and figures. They are also keen kit builders and diorama creators. Our knowledgeable team includes railway modellers and dedicated railway enthusiasts, RC experts and plastic kit enthusiasts. We’re ready to provide you with a premium experience and first-class service. We’re essentially mail order, but we do have an onsite showroom and workshop for visitors to enjoy. We stock all major brands of model railway locos and rolling stock across all gauges at competitive discounted prices, usually around a 15% reduction on the recommended retail price. It’s not just locos - we supply everything you need to compliment your layout from scenery, figures, buildings and electrics to modelling tools, paints and effects. We also sell an extensive range of plastic kits, slot cars, diecast models and aviation models.
Contact info
Hill Farm, Beck Hole, YO22 5LF, Whitby, United Kingdom
- 01947899125
- sales@tmc-direct.com
- www.themodelcentre.com
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service when I had a problem with…
Great service when I had a problem with an item just out of warranty.
September 9, 2026
TMC always deliver the Goods
TMC always deliver the Goods! Good selection of stock, helpful staff, and fast deliveries. What's not to like?
September 9, 2026
Sent a faulty locomotive back twice…
Sent a faulty locomotive back twice from Australia. It was under warranty. It was replaced and my postage was refunded.
September 8, 2026
Extremely efficient service.
September 8, 2026
I've loved this model shop for many…
I've loved this model shop for many many years. Used to buy all my radio control equipment from them as well as my train sets and my plastic models. They'll always easy to deal with friendly professional. Very knowledgeable. I wouldn't recommend anywhere else
September 1, 2026
Snapped up a special offer.
The TMC had a special offer on for a pre-owned Hornby TT:120 LNER Blink Bonny locomotive, the price was irresistible, so I snapped it up through their website. It arrived very quickly and extremely well wrapped and packed. It was exactly as described though it won't be remaining Blink Bonny for long, name and number change is on the cards. Marvellous service from TMC.
September 1, 2026
I received excellent service.
I received excellent service, they were very helpful and friendly. I would definitely recommend using the Tmc
September 8, 2026
TMC have done a wonderful job supplying…
TMC have done a wonderful job supplying just what I need and also using their magic to weather stock and give a dmu new destination boards. I’m a very happy customer.
September 1, 2026
Always ready to pit things right once…
Always ready to pit things right once again big shout out to cristov even my purchase today was better than described perfect model ,perfect service cheers team
September 8, 2026
Always a great experience with the…
Always a great experience with the model centre.
September 1, 2026
TMC retailer
Items at a fair price, reasonable P&P and prompt delivery 👍
Happy to be a Returning customer
September 8, 2026
Great value weathering
Easy to order, and the weathering service is great value for money.
September 7, 2026
Hawksworth Full Brake
Good price for the product, prompt service as always from TMC.
September 7, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.