The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication and clear reply’s to my questions . Very fast delivery and high quality trees . A little more expensive may be than some but this is a case of you definitely get what you pay f... See more
Easy to navigate website, clear information on products, images were true to life. Parcel arrived very quickly and everything was well wrapped for posting. Trees looked as good as they did in picture... See more
Company replied
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.9
Excellent
505 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service.
First time buying from TMTS and I'll definitely be coming back. Excellent product sent ultra fast. Recommended.
June 30, 2025
Very happy with this purchase
The trees are just like the pictures on the website and stand well on a flat surface without further work. Fine for use straight out of the box. They were dispatched promptly after I ordered and were well packaged. I will definitely be buying here again when I need more trees.
June 28, 2025
Truly helpful people
Truly helpful people - no hassle service, would recommend to anyone
June 19, 2025
Perfect
Wonderfully made and exactly what I was looking for. Really quick delivery and very well packaged. I’ll definitely be ordering again.
June 15, 2025
Beautiful products, really good quality.
Beautiful products, really well engineered. Sent quickly in safe packaging. Will definitely recommend and use again.
June 15, 2025
good value realistic trees
Easy to navigate website, clear information on products, images were true to life. Parcel arrived very quickly and everything was well wrapped for posting. Trees looked as good as they did in pictures, and we're reasonably priced. Happy to recommend
June 3, 2025
Reply from Themodeltreeshop
Thank you for your review!
Quality and value
It is difficult to find trees of this quality for this price. The biggest problem is that trees of realistic scale height are either rare or expensive.
June 4, 2025
Reply from Themodeltreeshop
Thanks for your kind words.
Was looking for N gauge scenery
I was looking for N gauge trees for scenery on my model railway. This company was recommended by someone at a show. They are perfect. Especially my new pear trees.
June 3, 2025
Reply from Themodeltreeshop
We're really glad we were recommended! Thanks for your review.
Exceptional trees
The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms.
I was informed when an item wasn't available and a refund was immediately given. Excellent customer service. Thank you Jonathan.
I will definitely use the company again.
May 25, 2025
Good quality product
Good quality product, speedy dispatch, overall excellent service. Would definitely buy from them again thank you.
May 16, 2025
Reply from Themodeltreeshop
Thanks! We look forward to your next purchase!
A fast response
A fast response, in my case because of missing items. From Order time until delivery less then a week. Great Service!
May 9, 2025
The issue over postage costs has been resolved
The trees purchased were as expected, very nice looking and although I bought the the tallest available in one type and almost the the tallest in another I found the trees too small for many applications in 4mm scale. Fortunately I have a large layout and they will be used.
Secondly as an overseas buyer there was no VAT deducted and postage cost for such a small lightweight package was astronomically high ! I have received entire buildings from other dealers for less postage costs. Total costs is way too expensive and I feel I have been ripped off to be honest.
To be fair the owner contacted me immediately after I contacted him and explained an issue over the automated application of postage costs. This has now been fixed with me receiving a partial refund of my postage costs. Full marks for this.
May 11, 2025
Always had excellent service from this …
Always had excellent service from this shop and this transaction was no different. Great, realistic model trees coupled with fast delivery.
April 30, 2025
Excellent service, whilst very busy.
Trader at a 3 Day show. My order via the shop was processed on their return and arrived within 48 hours.
Excellent products too.
April 18, 2025
Items ordered are a birthday…
Items ordered are a birthday present.mMy birthday is in a week. Parcel isn't opened but didn't experiencie any problems in ordering or delivery.
April 9, 2025
Very pleased with the range of trees…
Very pleased with the range of trees and speed of delivery
March 31, 2025
Very realistic miniature s
Prompt delivery and goods as described. Very realistic miniatures.
March 24, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.