The trees are true to type and well made. Also they are the height specified unlike trees from other companies which were sold as 9 cms which actually measured less than 8 cms. I was informed when a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just received the delivery of my recent order for N scale Beech and Birch trees. The quality of these twisted wire trees is excellent as usual and the bonus is that they look like proper trees in sma... See more
Company replied
Easy to navigate website, clear information on products, images were true to life. Parcel arrived very quickly and everything was well wrapped for posting. Trees looked as good as they did in picture... See more
Company replied
My experience is that the trees I bought were well constructed. Well packaged to avoid damage competitively priced and look great, The only issue I had was with the delivery company Hermes whose c... See more
Company replied
Company details
Written by the company
Established in 2005 we are suppliers of high quality scale model trees and landscaping materials for discerning modellers! Suitable for architectural models, model railways, slot car racing layouts, wargaming, cake decorating, dolls house collectors, gifts............The list is endless!
Contact info
Model Railway Magic, Unit 15, The Bull Centre, Stockton Lane, Yo32 9LE, York, United Kingdom
- 01904215418
- help@themodeltreeshop.co.uk
- www.themodeltreeshop.co.uk
4.9
Excellent
506 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Themodeltreeshop
David, delighted to have been of service - lets hope you can keep that hedge nice 'n' tidy!
Thankyou for my order
Thankyou for my order. You have given me excellent service! The hedging I ordered is just as advertised. The order was filled and dispatched promptly. It is already in place on the layout. I will not hesitate to order from you again
April 3, 2020
Unprompted review
Reply from Themodeltreeshop
Liz, many thanks for this great feedback! If you get a chance I would love to see some photos of your layout! Keep safe - Steven
Great products
Great products, well packaged and delivery time was very good considering the current difficulties resulting from the Coronavirus pandemic
April 2, 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Mr R, difficult times indeed but your support is so welcome. I do hope that the shrubs and weeds don't take over your project!
Quick service
April 1, 2020
Unprompted review
Reply from Themodeltreeshop
Mr L, I hope you find something you need in the catalogue, it was our pleasure to send it to you.
Very impressed.
Very impressed.
Products matched the descriptions and very prompt delivery.
Will definitely buy again.
March 30, 2020
Unprompted review
Reply from Themodeltreeshop
Mr S, I hope you have lots of success with all your fruit trees!
Very pleased
Very pleased with the 10mm tall daffodils . ideal for my cottage village display
March 27, 2020
Unprompted review
Reply from Themodeltreeshop
George, many thanks - I hope you've received your flower tufts too!
Excellent service and top quality…
Excellent service and top quality products. Highly recommend.
March 26, 2020
Unprompted review
Reply from Themodeltreeshop
Mark, many thanks - make sure that Buddleia doesn't take over your layout!! '-)
Reply from Themodeltreeshop
Mr S, that's good to know - I hope your blackberries don't get too wild!!!
Great product and will be buying more.
Great product and will be buying more.
Adding trees to a model railway layout brings it to live and the model tree shop sell a great product and delivery was fast.
March 24, 2020
Unprompted review
Reply from Themodeltreeshop
Mr C, so pleased you like the trees and we know that they don't go quite as far as we think...looking forward to your next order and if possible please send me some photos of your project!
Reply from Themodeltreeshop
Thanks Mr H, we hope your shrubs enhance your project - maybe you could send some photos if possible please!
Great product
Excellent communication. Very happy with the quality of the trees. A little bit of foliage has come off them since unwrapping and making the bases, but it isn’t noticeable and they don’t seem to be losing anymore.
I think they are well priced and look great on the table.
I would recommend and plan to buy some more.
March 12, 2020
Unprompted review
Reply from Themodeltreeshop
Robin, we are delighted that overall you are happy with the products - a bit of foliage drop is very normal.
If you are using these for war gaming or a portable layout, may we recommend that you give the trees a quick spray with some (very) cheap hairspray. This will lock down any slightly loose foliage that you may have.
Reply from Themodeltreeshop
Mr Walker, a pleasure to supply you I hope your vegetables all taste great ;-)
The trees are even better than I had…
The trees are even better than I had expected. Excellent service.
March 6, 2020
Unprompted review
Reply from Themodeltreeshop
So pleased that you like your Scots Pines, a personal favourite of mine.
Kind regards
Steven
Reply from Themodeltreeshop
David, many thanks - so pleased that you like what we do!
Very nice trees
Very nice trees, better than I had hoped. Came just today and arrived safe and sound. Thank you. Mike.
March 5, 2020
Unprompted review
Reply from Themodeltreeshop
Mike, took a bit longer than usual to get to you in the USA! But we are so glad that our Palm Trees exceeded your expectations.
Reply from Themodeltreeshop
Stephen, many thanks for your review - it always please us to know how we are doing.
Great value and lovely models
Another delivery of excellent model trees. They are great value for money and look really good on my layout
March 3, 2020
Unprompted review
Reply from Themodeltreeshop
Phil, good to see a review from you - we would love to see some photos!
Reply from Themodeltreeshop
Mr D, many thanks we like a happy customer!
No problems with order
No problems with order, If anything not sure of Hermes delivery service, would prefer Royal Mail, But thats only because I know what time Royal Mail arrive, not sure when Hermes will arrive
March 2, 2020
Unprompted review
Reply from Themodeltreeshop
Many thanks Allan, it was a weird week where the tracking system had completely broken down - I guess that maybe in future you will choose RM over MyHermes. But I did have special delivery that went North to Inverness instead of going south the same day...
Very realistic
Very realistic - fits in well on my O gsauge lay ouy
February 24, 2020
Unprompted review
Reply from Themodeltreeshop
We are so pleased you like our trees and that they fit so well on your layout.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.