The Mortgage Brain Reviews 2,462

As first-time buyers, we had absolutely no idea what we were doing, but being put in touch with The Mortgage Brain and Louise Onn was the best thing that could have happened. Louise was exceptional from day one — she explained everything clearly, answered all our questions (no matter how small), and always responded incredibly quickly.
She made what could have been a very stressful process feel smooth and reassuring. Her knowledge, professionalism, and constant support genuinely put us at ease throughout.
Louise also worked swiftly to secure our mortgage offer during uncertain times, helping us lock in a better interest rate. We couldn’t be more grateful and wouldn’t hesitate to recommend Louise and The Mortgage Brain to anyone, especially first-time buyers.

Couldn’t fault Darren and Gary at the mortgage brain. From the very start they were helping us through every aspect of our mortgage. As first time buyers we were overwhelmed by the process but Darren was really helpful and sat down with us a few times to understand our situation and find us the best mortgage offers. And Gary helped us find the best insurance deals we could get. Both were instant replies on emails (very rare these days). Couldn’t recommend them enough. Thank you!

I have used the Mortgage Brain twice now with Louise Onn being my advisor and both times she has made the process very easy and I would highly recommend

Now had my second mortgage arranged by the Mortgage Brain. Simon was again always available and responsive. Would highly recommend to anyone who is self employed and looking for a mortgage!

Rhodri Gibbons was brilliant throughout. Knowledgeable, extremely helpful and made getting our first mortgage so easy. We also dealt with other advisors who were also brilliant and had the same experience, would use them again.

We have recently used David Tiley at The Mortgage Brain, and cannot recommend him or the company more. From the outset Dave listened to our wants and needs and worked tirelessly to find us a product that suited us.
Dave was always available to ask questions too, and the level of communication we received from him has been unmatched compared to other brokers we have used in the past. We have now received our mortgage offer and excited to move in to our new home. Thank you Dave.

Louise has been my advisor from the beginning when contacting the brokerage to commence proceedings. Booking in the initial phone call is seemless and easy.
Louise in particular is efficient, sensitive, empathetic and understanding. Her knowledge and helpfulness is commendable and commitment to her work is highly impressive.
As someone navigating this new territory of selling and buying, I couldn't have wished for better support and service.
I would fully recommend "the mortgage brain", having had them recommended to me initially and not been disappointed.

Louise Onn made our first purchase experience smooth and stress‑free. Her hands‑on guidance, clear step‑by‑step approach, and genuine effort in pulling our mortgage application together made a real difference. Thanks to her professionalism and dedication, we received our mortgage offer promptly today. Louise is someone you can trust and would be a pleasure to work with — especially for first‑time buyers.

First-time buyers here, and we couldn’t be happier with the experience. The whole process moved much quicker than we expected, and the team worked very professionally and efficiently throughout. They were incredibly kind, understanding, and always available to guide us step by step. We truly felt supported at every stage, and their dedication and hard work made everything much easier for us. We’re very satisfied and would highly recommend their services!

Thanks
Muge & Atacan

We have used this company many times and have always dealt with louise, She is fantastic! Always at the end of the phone when needed and cant do enough to help!
A* service !

Amie Pegrum from mortagage brain has absolutely been fantastic!

She has helped me through every step!

Thankyou again Amie! 😊

top notch! Louise Onn is the person to you will like to work with. step by step explaining the process.

its our first purchase and Louise made the situation much easier with hands on guidance and actual effort to pull the application together

we have our mortgage offer promptly today!

We dealt with Anthony from start to finish and had no issues and found the whole process so easy and smooth sailing. Anthony was brilliant at responding to any queries and made us at ease throughout the whole process. I would 100% recommend and will definitely be using Anthony and The Mortgage Brain again in the future.

Had a great experience end to end. It can be very stressful going back and fourth getting your mortgage approved but Louise Onn kindly explained everything I needed in order, and the timelines/processes.

Louie was extremely helpful and understanding of our situation as first time buyers. Louise was clear when explaining the process and was happy to do evening appointments to work around our work secludes. I would highly recommend the mortgage brai.

Alex Therrien was superb at dealing with my partners, and I requested protection. He tailored our policies to fit our personal needs and also looked into the best delivery options if it ever came to that. I really appreciate the time he has taken to add a personal touch and look after us through the process.

Thank you

I had the best of experience with mortgage brain from the start to finish for my new home. Thomas and his team have the best advice anyone could give in securing mortgage. Quick in response to all my enquiries. I really appreciate your office for your great work. Look no farther, with all your mortgage, insurance and protection

Charlotte has been fantastic from the initial contact until move in day!
She helped us secure our dream new build home and we couldn’t be more grateful for her advice and support throughout the purchase.
You won’t find a better mortgage advisor!
Thankyou

We had Louise as our mortgage advisor and she was great. Very helpful and considerate, guided us perfectly through gathering all the information needed.

We were introduced to Mortgage Brain by chance and feel extremely fortunate to have meet Anthony.

From the very beginning, Anthony demonstrated exceptional professionalism, knowledge, and dedication. He consistently went above and beyond to ensure we felt comfortable and fully informed at every stage, taking the time to explain everything clearly and patiently.

In what are undoubtedly uncertain market conditions, Anthony was instrumental in securing a highly competitive mortgage rate for us, giving us real confidence and peace of mind. His in-depth understanding of the entire house-buying process proved invaluable, helping us navigate each step smoothly and with clarity.

Communication throughout was excellent—always prompt, transparent, and supportive—which made what can often be a stressful experience feel far more manageable.

In addition to his expertise, Anthony is genuinely approachable and a pleasure to deal with. We would highly recommend both him and Mortgage Brain to anyone seeking reliable, professional, and expert mortgage advice.