The Natural Adventure Reviews 

194
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Camino dos Faros, in Galicia. We've travelled with The NAC about 15 times and this was one of the best. Excellent organisation, faultless delivery and app by S-Cape (the local agent). This is a gem of... See more

Rated 5 out of 5 stars

The Organisation of our Camino walk was really first class. We've never done anything like it before so we didn't know what to expect. Most importantly - the whole trip was stress free. TNA's local pa... See more

Rated 5 out of 5 stars

The experiences just keep getting better. This is our second pilgrimage with The Natural Adventure and our third trip with them to date. The arrangements were perfect. Accommodations clean and comfo... See more

Rated 1 out of 5 stars

Absolutely dreadful experience on la Gomera. The company sent us over the mountain in the middle of high wind alerts- all routes were officially closed and nobody bothered to suggest any alternative.... See more

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Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

The Natural Adventure was founded in the UK in 2009, by Peter Duncan, former UK Chief Scout and BBC Blue Peter presenter, and Alex Pazderski, an avid hiker and expedition kayaker. Both natural adventurers and keen explorers of wild places, remote communities and responsible tourism, they founded the company inspired by the responsible travel values they stand (walk and cycle) by. The company now offers over 700 self-guided and guided adventures in over 50 countries. As well as classics, such as the Camino de Santiago and Tour du Mont Blanc, they offer adventurers many lesser-known destinations, such as Balkans and Bali, Pakistan or Vietnam.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

194 reviews

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4.3

All reviews

(194)

18 reviews in the last 12 months

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Rated 4 out of 5 stars

Lycian Way Trekking Challenge

We booked the Lycian Way Trekking Challenge with The Natural Adventure Company. All the logistics - transfers, hotels - were very well organised. The hiking itself certainly was a challenge- over 20km with ~700m elevation and descent a day, but the spectacular views kept us going. The route descriptions were incredibly detailed but the downloadable online maps were the most helpful. The only walk we didn’t enjoy was the second part of day 1, but I understand this was a last minute change due to new fences on the original route.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Lycian Way - west - custom

Superbly organised great walking notes and maps and fantastic local family run pensions with helpful and considerate owners and staff. Superb experience. Would highly recommend.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Walking the Dalmation Coast

We had a wonderful week walking the Dalmation coast and visiting Dubrovnik. Part of what was great was the wonderful weather and absence of crowds, but the organisation of the holiday was very good too and we met some lovely local people and stayed in a good variety of different types of accommodation.

May 10, 2022
Unprompted review
Rated 5 out of 5 stars

Walking in Crete North to South

Just returned from a great walking holiday in Crete. I would definitely recommend The Natural Adventure Company, and will book with them again. I received great customer service from Maria my contact at Natural Adventure. She was able to answer my questions with excellent knowledge and confidence.
The materials provided for the walk were really comprehensive and navigating the walks was trouble free.
All the local transport was on time, and all hotels were excellent, with great accommodation and food.

April 26, 2022
Unprompted review
Rated 4 out of 5 stars

Great walk but you are dealing with a reseller and product packaging lacks in places

Really Good

The walk
The villages
The history
The culture, esp. the friendliness of the locals.
The accommodation, excellent choices and good quality

Could be better

Transport from Tripoli, need to make clear in notes that pre booking a taxi is the ONLY option, you can’t get a taxi from the bus station (I had to take a local bus to a closer village, then a cab).

Evening Meals

Notes need to be clear that there are no evening meals available at Elati, the cafe is closed, my Farmstay host put something together for me as a favour. Your local operator should check this beforehand. Similarly in Nymfasia it’s a long way into town for a meal and the hotel will do a meal for me. Better to get hosts to do an evening meal in these places and include it in the

Route Marking

Very inconsistent and wrong in places, necessitating some retracking, outside your control (but it means the maps and route notes you provide are even more important.

Whole info package, disjointed bits of information in different places, with no clear separation of what you need when you are actually walking, and background information. The worst I have seen and I’ve used a number of companies. I appreciate you are a reseller of a local product but. . .

The A4 maps of a whole days walk on one page are useless. I went on openstreetmap.org before I left and made up 4-7 maps per day at a useable scale and used these together with the route notes. The app is fine in theory but chews a lot of data/battery and 2 out of the 3 times I tried it there was no mobile phone signal.

It would not be a lot of work for your team to do the same and provide your customers with a nice guide book containing maps at a useable scale with helpful annotations, linked to the route notes.

The route notes maybe prepared by your local partner but are so cryptic to not be that helpful in some cases and in others are simply inaccurate.

Many of your walkers would not be that experienced and would take comfort from a clear guide book.

The maps showing the locations of the accommodations are hopeless, again a couple of hours work would provide a helpful map, particularly as the accommodations are not that well signed. E.g for Elati The map is of little value and I kept having to find someone to ask that spoke English.

April 23, 2022
Unprompted review
Rated 3 out of 5 stars

The Alpe-Adria Circuit

We did the "Alpe-Adria Circuit" in August 2019. Sold as a walking holiday this was an introduction to a UK-based company contracting service provision to a local operator based in Italy. The Natural Adventure Company proved reluctant to provide us with useful pre-departure information. We were told to wait and see as everything would be revealed when we reached the first hotel. However, we were joining the holiday from 3 weeks of other walking in Slovakia and the Czech Republic and had to force the issue to get the identity and location of that first hotel in Austria to which we had to report. We were given that information only as we were leaving the UK. We picked up all the self-guided details that we needed from the Italian company (Fun Active Tours) who actually provided the service in Austria, Italy and Slovenia. They were efficient and helpful, but dismayed that we had not already received this so as to help with our preparation - and enjoyment. Others walking at the same time had been sent well in advance all of this material as hard-copy by their German and Austrian equivalents of the Natural Adventure Company.

Arrangements on the ground - bag and taxi transfers - were efficient and effective. The hotels used were mixed ranging from rather old-fashioned to cutting edge but each, with one horrendous exception, was excellent in its own way. The "Bellavista" in Camporosso, Italy where we spent 2 nights, was dire. The room was smelly and dirty; there was never even warm, far less hot, water for showers; taps were broken, as was the safe and fridge; one section of the shower screen was missing; and electrical fittings were loose. The experience of each of us in our group was similar. It was so bad that it was laughable.

It transpired that what we (and 5 others - each either Austrian or German) were doing was actually designed for cycling with bits of interesting walking interspersed; but we didn't have bikes! So there was a great deal of tramping (24 km one day) through seemingly endless forest on tarmac bike paths. The forest enclosure meant that we could have been anywhere in central or northern Europe and the incredible mountain scenery which was the reason for us being there was mostly well-screened from view. It was such a relief each time we emerged from the forest to enjoy the Julian Alps. They are, when you can see them, awe-inspiring.

September 1, 2019
Unprompted review

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