The Natural Health Market Reviews 

Reply from The Natural Health Market

Jul 18, 2025

Thank you so much for your kind words and for taking the time to leave a review — we truly appreciate your support! 🌿

We’re delighted to hear you’re enjoying the teas, especially the Ginger — it’s one of our personal favourites too.

While we don’t actively collect reviews on Trustpilot, we always welcome feedback wherever it’s shared. For a more complete and balanced picture of our products and service, you can also find verified customer reviews over on Judge.me.

Thanks again for choosing us and for being part of our community — it means the world to our small family business.

Warmest wishes,
The Natural Health Market Team

Reply from The Natural Health Market

Jul 7, 2025

Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the Himalayan rock salt. It means a lot to us that you’d choose to shop with our small family-run business, and we truly appreciate your support.

We look forward to welcoming you back soon!

Reply from The Natural Health Market

Jul 7, 2025

Great products
I have bought from this natural health a few times now and love there products never had a problem with the delivery never had to wait long great company

Reply from The Natural Health Market

Jul 7, 2025

Hello,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear you feel this way, but we’d like to clarify a few important points.

When placing an order on our website, customers are always clearly given the choice between a one-time purchase or a subscription. Subscriptions offer a small discount, which many customers appreciate for their regular purchases. Signing up for a subscription purely to obtain a discount while intending to cancel immediately is unfortunately not in the spirit of how our service is intended to work.

We are always transparent about subscription terms, and full details are visible at checkout and in the confirmation emails. Subscriptions can be easily managed or cancelled at any time via your online account, and our customer service team is always happy to help. We typically respond quickly to customer messages — we pride ourselves on friendly, prompt service.

We also want to point out that we don’t actively collect or monitor reviews on Trustpilot, as our verified reviews are gathered via Judge.Me, which gives a more balanced and representative view of our customer service and product quality.

We appreciate your feedback and hope this clears up any misunderstanding. If you’d like to discuss this further, please feel free to reach out to us directly — we are always here to help via our website contact us page.

Reply from The Natural Health Market

Jul 7, 2025

Thank you so much for your kind words and for coming back to shop with us again! We’re so pleased to hear you’re happy with the products and the speedy delivery. Your support really means the world to our small family-run business.

We’re also really grateful whenever customers take the time to leave reviews. Just as a note, we don’t actively collect reviews via Trustpilot, so the best place to find a more balanced view of our service is on Judge.me, where our verified customer reviews are collected directly.

We look forward to welcoming you back again soon!

Reply from The Natural Health Market

Dec 7, 2023

Hello,
We do not and have never stocked Maxofen Capsules. There are several companies in the UK with Natural and Market in their name, a few of which are not as conscientious and diligent as our company. Therefore, assume that you have contacted the wrong company.

We do not actively collect reviews on Trustpilot; our chosen independent review collection provider is Judge Me. A balanced opinion of our business from thousands of independently verified reviews from actual customers can be found here: https://www.thenaturalhealthmarket.co.uk/pages/reviews/

Reply from The Natural Health Market

Jul 7, 2025

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We take all customer service queries very seriously and pride ourselves on providing fast, reliable support. We’ve reviewed our records but unfortunately can’t find any correspondence from you regarding this order. We encourage customers to contact us directly via our website, where we always aim to respond within one working day. It’s possible your messages didn’t reach us, which we deeply regret.

We also wanted to kindly mention that we don’t actively collect reviews on Trustpilot and don’t regularly monitor the platform, which may explain why you didn’t receive a timely response here. For a more accurate and up-to-date picture of our service, we encourage you to visit Judge.me, where we collect verified customer reviews linked directly to orders.

If you still need assistance with your order, please do contact us through our website — we’re always happy to help and will make sure any issues are promptly resolved.