Thenaturalspa Reviews 

52
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Love this company! I was gifted their advent calender at Christmas which gave me the chance to try a whole range of their products, which it turns out I like a lot of! My favourites so far: -... See more

Rated 5 out of 5 stars

Great company, really super stuff (soaps, shampoo bars, conditioner bars and bath salts) All the products I've used so far have been fab for my sensitive skin/scalp. The fact they are all eco friendl... See more

Rated 5 out of 5 stars

I have been buying natural spa products for over a year and I love it. Different products avaliable with regular updates. The conditionar bars last for weeks and soften my hair more than regular bottl... See more

Rated 5 out of 5 stars

Natural Spa products are so gorgeous, I rave about them all the time. Using their shampoo and conditioner bars, my hair has never felt healthier. It certainly makes a difference when it's not weighe... See more

Company details

  1. Cosmetics Industry

Written by the company

Plastic-free, ethically sourced, vegan friendly and great value hair and personal care products all handmade using traditional techniques in Devon UK


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

52 reviews

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4.7

All reviews

(52)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products

Lovely products. I especially love the shampoo bars but everything else is great too. Easy website. Prompt postage. Love the special offers

February 12, 2021
Rated 5 out of 5 stars

Amazing!!😌

All soaps smells amazing 💓deodorants are strong and last for long. Friendly staff, always receiving private massages saying how grateful they are for buying from them😌 great opportunity to support people with passion and also to exchange some of the cosmetics for vegan and plastic free items

February 8, 2021
Rated 5 out of 5 stars

Five star products and service

This company was recommended by my daughter in law
I mainly shop for shampoo and conditioner bars and bath products as I love my evening baths
All products very good.
The conditioner bars work ( had a disappointing bar from Lush which was not very easy to use)
I love the rose and geranium bath bombs and would love more products with this fragrance as it’s my favourite
I usually order enough products to avoid postage.
The service is very good and I will continue to order from this company when I want more products
Thankyou

February 5, 2021
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Reply from Thenaturalspa

Thank you so much for your kind and glowing review. Check out our wildflower wisp soap bar or Rose Body Scrub for more Rose / Geranium products

Rated 5 out of 5 stars

Excellent value for money

Excellent value for money, very quick delivery service, would highly recommend this website Emma

February 5, 2021
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Reply from Thenaturalspa

Thank you Emma, we really apreaciate your business !

Rated 5 out of 5 stars

Excellent product and service

I love ordering my hair conditioner bars from this company. The bars work so well and they are packed with recycled packaging. Excellent company to buy from.

February 5, 2021
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Reply from Thenaturalspa

Thank you Claire, we really apreaciate your business

Rated 5 out of 5 stars

Brilliant

Good service excellent choice and value for money as always

February 3, 2021
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Reply from Thenaturalspa

Thank you Chris, we really apreaciate your business

Rated 5 out of 5 stars

Beautiful products

Beautiful scents, luxuriously smooth soaps - it was such a lovely treat opening my package of soaps and bath bombs, my children loved smelling them all and I’m really happy with my purchases. This is the second time I’ve bought things and customer service is always lovely too - totally recommend :)

February 2, 2021
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Reply from Thenaturalspa

Thank you so much for your kind words

Rated 5 out of 5 stars

Wonderful scents

Wonderful scents. My skin and hair feel great. Super easy to order, prompt delivery. Couldn't ask for more! X

February 2, 2021
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Reply from Thenaturalspa

So pleased you love our scents Lottie :) Thank you very much for your order

Rated 5 out of 5 stars

All of the soaps smell lovely and…

All of the soaps smell lovely and everything was packaged well. Great value for money too!

February 1, 2021
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Reply from Thenaturalspa

Thank you Shannon, So pleased you thought they were value for money, this is an important thing to us

Rated 5 out of 5 stars

Amazing products

Really love the products, my order arrived really quickly. Highly recommended.

February 1, 2021
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Reply from Thenaturalspa

So pleased you love the products, thank you for your lovely review

Rated 5 out of 5 stars

Excellent products and quick delivery.

I ordered some of the mini shampoo and conditioner bars along with soaps and two days later they arrived. Excellent service. The box was a reused one so that's nice. The prices are really fair and justifiable and the products are really good quality. I love the feel of my hair after using them just two times. I don't need to wash my hair as often now and I love the fact that there's no plastic involved. The soaps feel really soft on the skin. I have dry skin and I've tried so many soaps but none have worked - until these. I'm so glad I found this shop, I'll be using this place again. There's discounted products and travel sized ones that are good introductions to eco self care without having to commit to the full sized ones straight away which is definitely a bonus. (By the way, the Cedar Pine shampoo smells like Henna which is amazing). I am never going back to plastic bottled, chemical filled shampoo and conditioner.
I cannot recommend this place enough, the site is easy to navigate, the delivery is quick and the prices are friendly to the bank account. 👍🙂

An update: unfortunately I am no longer using the shampoo bars. My scalp has been incredibly flaky/itchy over the past week. I tried only using one bar and seeing if I had had a reaction to a specific one but no specific one seemed to be the culprit. The soaps are still lovely and I will be buying them again, just not the shampoo and contitioner. This is not the company's fault, they are still fantastic and have a good philosophy, unfortunately my scalp just doesn't like their champoo and contitioner. I am still using shampoo bars, just a different brand now.

January 30, 2021
Unprompted review
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Reply from Thenaturalspa

Thank you so much for your review. We also agree about the cedar pine, such an awesome scent as well.

Rated 5 out of 5 stars

I love it

I love it!
I've been using the shampoo and conditioner bar for a few years and I've noticed a great improvement on my scalp. I also use the soap bars that smell great! The bath soaks and bath bombs are amazing! I'm very happy with all the things I have tried so far!
Really good costumer service. The delivery is quick and I love the fact that it's plastic free! I highly recommend The Natural Spa products! :D

January 26, 2021
Unprompted review
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Reply from Thenaturalspa

Thank you for your order Nora, we really appreciate it :)

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