The New Primal Reviews 511

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Perfect! Oh my gosh these products are my favorite! Fast shipping and so carefully packaged I was impressed! I purchased two of my favorites – Sriracha tahini dressing and medium buffalo sauce along w... See more

Rated 5 out of 5 stars

We are extremely happy with our order. The variety of the sauces we purchased have made cooking really fun and brought great flavor to many of our favorite dishes! We are so happy knowing we can add s... See more

Rated 5 out of 5 stars

Excellent customer service & product! Bought a bottle of the mustard BBQ sauce from a local store that went out of business. When I opened the sauce the lid was damaged making it unsafe to consume.... See more

Rated 5 out of 5 stars

The MEDIUM Buffalo Dipping and wing sauce or MILD Buffalo and wing sauce for beginners or with SENSITIVE DIGESTION has no onion and no garlic and 0g sugar ingredient. I love it. I used it in chili wi... See more

Company details

  1. Food Products Supplier

Information provided by various external sources

The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

511 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Our order was fantastic

Our order was fantastic. The original was lost so they promptly sent out a new one. All of our items were delicious and we were excited to try some new things!

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing products

Amazing products, fast shipping. I’m very pleased with everything I’ve ordered. I ordered the new Smokey BBQ sauce and it’s so good. Already ordered a second bottle.

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

I am in absolute love with the bbq thins. So much so I ate them ALL in one day 🤦🏼‍♀️

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

I had been enjoying the new Primal…

I had been enjoying the new Primal products for a few years now, I got a few bags of the beef jerky which didn't taste right and we're very chewy into difficult to swallow, I reported that to the company and they responded by sending me other products to try and enjoy. What a fantastic company and what fantastic customer support! Thank you so much I am a customer for life

May 20, 2020
Unprompted review
The New Primal logo

Reply from The New Primal

Hi Darryl! We appreciate your support and thank you for allowing us to earn your trust back! Our customers mean the world to us!

Thank you!
-Melissa

Rated 5 out of 5 stars

New Primal Continues To Impress

I love all New Primal products and keep them regularly stocked in my home, but their buffalo ranch dressing is my new obsession. It is absolutely perfect. It is the best buffalo flavor taste I’ve ever had and mixed with the ranch, it takes it to a whole other level. I cannot recommend it more! It shipped in a very protected box as well, so it arrived in perfect condition. Their new products keep getting better and better.

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Everything about New Primal is awesome

Everything about New Primal is awesome. The New Primal sauces got me through so many Whole30's early on! I learned very quickly I could make recipes and foods just as delicious if not more with Whole30 Approved products. We don't even think about other sauces and dressings and the Beef Thins are my favorite snacks!
My clients love these products too and I enjoy introducing them to the wonderful world of flavor that awaits!

May 5, 2020
Unprompted review
Rated 2 out of 5 stars

I gave it 2 stars

I gave it 2 stars, because I had a bad bottle, that was suppose to be replaced. During shipping, evidently the bottle was damaged and sent back to the company. I haven’t received a replacement as of yet. Otherwise I love the product!

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

Delicious!!

Delivery was fast! The turkey sticks and the sauces are really delicious! I’m almost out already!!

April 27, 2020
Unprompted review

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