The New Primal Reviews 511

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Perfect! Oh my gosh these products are my favorite! Fast shipping and so carefully packaged I was impressed! I purchased two of my favorites – Sriracha tahini dressing and medium buffalo sauce along w... See more

Rated 5 out of 5 stars

We are extremely happy with our order. The variety of the sauces we purchased have made cooking really fun and brought great flavor to many of our favorite dishes! We are so happy knowing we can add s... See more

Rated 5 out of 5 stars

Excellent customer service & product! Bought a bottle of the mustard BBQ sauce from a local store that went out of business. When I opened the sauce the lid was damaged making it unsafe to consume.... See more

Rated 5 out of 5 stars

The MEDIUM Buffalo Dipping and wing sauce or MILD Buffalo and wing sauce for beginners or with SENSITIVE DIGESTION has no onion and no garlic and 0g sugar ingredient. I love it. I used it in chili wi... See more

Company details

  1. Food Products Supplier

Information provided by various external sources

The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

511 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Love

Love! The ketchup is awesome (and enthusiastically endorsed by my 10 and 12 years old girls!), and I also love the original BBQ sauce. I've even started eating it on my eggs!

April 15, 2020
Unprompted review
Rated 5 out of 5 stars

Best buffalo sauce ever

We purchased the buffalo sauce online and it is amazing! I was never a fan of the popular brand most buy in store because it tastes fake to me. A friend made a buffalo chicken dip with this brand and after tasting that I needed more. This is flavorful and nothing fake about it. It was shipped quickly and packed well to prevent breaking. Definitely will buy again.

April 11, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome Experience!

Incredibly fast shipping. Delicious products. The Medium wing sauce is pretty much my favorite thing EVER right now. Would heartily recommend to anyone that is interested in trying something new!

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Tastes Just Like You Would Expect!

Tastes just like you would expect. With my daughters allergies, this makes it so I can enjoy some of the sauces I wasn't able to before. I will be rebuying over and over again! :)

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

New Primal = WOW!!!!!

We’ve been New Primal jerky fans for years so we decided to try the Ketchup. What we knew we would get is a top quality ketchup made by the best and cleanest ingredients. What surprised us is that it’s the best ketchup we’ve ever tried. Sometimes there is a taste sacrifice when you take out all that delicious sugar. Not here. This will have a permanent place on our shelf.

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great product & delivery!

If I’m hunkered down inside my home during COVID-19, I want my favorite Mustard BBQ Sauce for cooking and dipping! Ordering was simple; the delivery of 6 bottles was quick; and the expert packaging carefully protected the glass bottles. Thank you!

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I emailed the customer service team regarding a bottle of buffalo sauce that was rusted under the cap. I love New Primal sauces so needless to say I was a little disappointed. I received an email back the same exact day with an apology and explanation of the issue, as well as, an offer to mail a replacement bottle. This all happened within 3-4 days, amid a global pandemic. Really impressed with the response and will definitely be a customer for life. Thanks for making such great products!

April 7, 2020
Unprompted review

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