Having used The Paperbox for years their service has always been excellent. Easy ordering on line, good quality of stock, wide range of colour and types. Packaging and delivery service first class.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have ordered frequently from this company. Product is as advertised, but sometimes has some warping from production. If you press the envelopes for a few days they go smooth again. Colours are amazing... See more
Excellent sample selection - comprehensive and nicely organised/presented: Very affordable way to test all papers/card. Will definitely be purchasing supplies soon based on these samples. Thank you so... See more
Good delivery, easy to navigate site. This was not my first purchase and the experience was per my others. The quality of the paper is excellent and the choice is good. Using the paper and blank cards... See more
Company details
Information provided by various external sources
The Paperbox is your one stop shop for card making, DIY wedding invitations, wedding stationery and paper crafts.
Contact info
Unit 9, Shires Bridge Business Park Easingwold, YO61 3EQ, York, United Kingdom
- www.thepaperbox.co.uk
4.7
Excellent
783 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blank cards and envelopesovely company to deal with
Lovely company to deal with, lots of choice and very helpful. Very good quality cards. Will certainly use again.
April 24, 2026
Speedy delivery reasonable price
April 24, 2026
Fantastic quality
Fantastic quality. I’m really pleased with the card…now I just have to battle my printer! Highly recommend.
April 24, 2026
Good Quality & service
Really Happy with my Oder I will definitely be ordering from you again, thankyou.
March 25, 2026
The Linen cardstock and separate…
The Linen cardstock and separate envelopes I ordered is really high quality. This will be the only place I order from again. Really quick delivery. Can't fault the company
March 25, 2026
I would definitely recommend
I would definitely recommend, top quality products and service.
March 25, 2026
Good and reliable product
Have ordered frequently from this company. Product is as advertised, but sometimes has some warping from production. If you press the envelopes for a few days they go smooth again. Colours are amazing and delivery is always on time.
March 25, 2026
SPECIAL PROJECT PAPER
I bought this paper for a special project. The price was really good and delivery time was also good. The quality of the paper is top notch.
March 25, 2026
Good value and excellent service
I needed some smart envelopes to send invitations to a wedding anniversary lunch and Paperbox were able to supply the quantity I needed for a good price. Ordering was straightforward, delivery was on time and the envelopes are excellent quality.
March 25, 2026
Quick delivery and no charge for small quantity
Being able to buy small quantities. With no delivery costs Website easy to use. Quick delivery. Good quality paper and envelopes. Thank you
March 25, 2026
Our envelopes came really quickly and…
Our envelopes came really quickly and they’re a great colour and quality. Very affordable too compared to other companies selling similar envelopes. Would definitely use them again
March 26, 2026
Unprompted review
Lovely product and good delivery thank…
Lovely product and good delivery thank you .
February 22, 2026
Always great products and quick delivery
February 22, 2026
Beautiful postcards and matching…
Beautiful postcards and matching envelopes. Great colour and good quality
February 22, 2026
Excellent service
Excellent service. Sorted out my order extremely promptly and efficiently this week. Thank you. I’m sure to that the people behind the website are lovely.
February 23, 2026
Unprompted review
Placed over 20 orders now
Placed over 20 orders now. Love the quality of white hammered card and great/fast delivery options.
October 26, 2025
Inconsistent Quality and poor customer service.
I've been ordering from PaperBox for about 2 years with very little issue. 6 months ago I ordered a "Bad batch" from them which I was unable to print on. I raised the concern and was told no changes had been made. I ordered an additional batch and printed on them just fine.
Cut to last week when I ordered a batch ready to restock my business but was met with the same poor quality print rendering them useless. When I raised this with Paperbox I was told there was no issue, followed by "we're subject to our suppliers and we cannot replace 3 tonnes of stock from them" which seems like an admittance of fault.
I was then offered a product from their sister company "PaperMillDirect" which I assume would have the same supplier and therefore the same issues.
I would not recommend them for card blanks at all. The inconsistency of the product is just not worth the financial risk.
February 16, 2026
Unprompted review
My go-to for paper!
My go-to for paper
Brilliant quality, great price and quick delivery, can’t ask for more.
January 25, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.