ThePerfumeSpot.com Reviews 

6,397
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,682 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices, often finding products at significantly lower costs than elsewhere, and appreciate the wide selection of fragrances, including hard-to-find items. Many reviewers highlight the fast and reliable delivery service, with orders frequently arriving sooner than expected and well-packaged to ensure products are intact. The authenticity of the products is also a common theme, with people confirming they receive genuine items. However, some customers also noted issues with incorrect items being sent, such as the wrong perfume or a men's version instead of a women's. A few other people also felt that some products might not meet their expectations regarding authenticity, particularly when the scent or consistency differed from what they were accustomed to. Additionally, there were occasional complaints about delayed or undelivered orders, even after paying for expedited shipping.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the authenticity and quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Price

Reviewers consistently express satisfaction with the pricing, often finding products at significantly lower... See more

Order

Customers had positive experiences with order, frequently praising the ease of ordering, fast shipping, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers appreciating the superior packaging that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

UPDATE: June 28, 2026, Contacted Customer Service and inquired why a prepaid return label isnt available. Received one in the mail the next day. Im giving them a five star from a three previous... See more

Rated 5 out of 5 stars

This was the best experience I’ve had buying cologne online. I usually buy from Tik tok shop because of the 3 day delivery . This company beat out tik tok’s 3 day with 2 day shipping . I ordered my f... See more

Rated 5 out of 5 stars

This was the first time I used the perfume spot and had absolutely no trouble at all and unlike many of the other discounters (Jomashop, fragrancenet, etc.) I got my order in a timely fashion. The ord... See more

Rated 5 out of 5 stars

This company had both fragrances that I love & have difficulty finding. The prices were also nicely discounted & delivery was timely! I also like that they keep you posted concerning the shipping & de... See more


Company details

  1. Perfume Store
  2. Cosmetics Store
  3. Flavours, Fragrances and Aroma Supplier

About ThePerfumeSpot.com

Written by the company


The Perfume Spot is a trusted online retailer of 100% authentic designer and niche fragrances, beauty, and skincare — offering genuine, brand-name products at prices well below typical department-store retail. Every perfume, cologne, and beauty item we carry is sourced to be authentic, so you can shop with complete confidence. We've built our reputation on genuine products, fast shipping, and friendly service.

We specialize in authentic fragrances from the world's most recognized brands, timeless classics, and hard-to-find perfumes and colognes that many retailers no longer carry. With thousands of products in stock, we're committed to helping customers discover both their longtime favorites and new signature scents. Shopping is easy and affordable: enjoy free shipping on every order over $49. Orders placed by 2 PM EST on weekdays ship the same day and typically arrive within 2-6 business days, with a 2-day express option available when you need your order faster.
At The Perfume Spot, customer satisfaction is our top priority — which is why every purchase is backed by a hassle-free 30-day return policy for worry-free shopping. Browse our collections above, follow us on social media, and discover why so many customers choose The Perfume Spot for authentic fragrance, skincare, and beauty at unbeatable prices.
The Perfume Spot on Facebook The Perfume Spot on LinkedIn Share The Perfume Spot on X Pin The Perfume Spot on Pinterest The Perfume Spot on TikTok

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

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4.6

All reviews

(6,397)

4,503 reviews in the last 12 months

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Rated 1 out of 5 stars

I still do not have my orders

I still do not have my orders . The tracking is saying it is here from 06/27 and I don’t have my order . Where is it ? Ok

June 22, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We're sorry to hear you're having trouble locating your order. According to the carrier's tracking information, your package was delivered on the evening of June 28, which was actually two days earlier than the estimated delivery date provided at checkout.

If you have not received it, please contact our Customer Service team as soon as possible at (800) 830-1878. We'll be happy to help investigate the delivery with the carrier and work with you to determine what happened. Our goal is to make sure you receive the order you purchased.

Rated 1 out of 5 stars

I usually buy from perfume spot and…

I usually buy from perfume spot and never had any problems, but I recently bought two perfumes from them on my birthday, as a gift to myself, and still haven't received them. I'm
Now even more anxious bc I bought two more perfumes a few days after and still haven't received those either. Hope this won't become another problem.

This is my order from June 17 (Burberry Her Elixir + Aquolina Pink Sugar.) I already recieved the order I purchased on June 21st.

June 16, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We're sorry to hear you were concerned about your recent orders, especially since they were birthday gifts to yourself. We truly appreciate that you've been a returning customer and have had positive experiences with us in the past.

We reviewed your account and found that all three of your recent orders were delivered by their estimated "Get It By" dates or sooner. Your most recent order, placed on June 21, had an estimated delivery date of June 30 and was delivered on June 28.

If you're still unable to locate any of your packages, please contact our Customer Service team at (800) 830-1878. We'll be happy to help investigate and make sure everything was delivered as expected. We appreciate your business and hope you'll continue to shop with us.

Rated 5 out of 5 stars

Double check your order and their return policy.

UPDATE: June 28, 2026, Contacted Customer Service and inquired why a prepaid return label isnt available. Received one in the mail the next day. Im giving them a five star from a three previous star.

Order two bottles of Perfume. But the wrong perfume came. Shame on me for not looking first what their return policy is and oh YOU PAY FOR RETURN SHIPPING. ;( even if the wrong perfume came.

June 21, 2026
Rated 5 out of 5 stars

I’m amazed!

I thought for the price I’d end up with knockoffs, but they’re not! Also, shipping said it would take over a week and they were here in 3 days! I will definitely be purchasing again!

June 25, 2026
Rated 5 out of 5 stars

This was the best experience I’ve had…

This was the best experience I’ve had buying cologne online. I usually buy from
Tik tok shop because of the 3 day delivery . This company beat out tik tok’s 3 day with 2 day shipping . I ordered my fragrances Wednesday night and received them on Friday night. Great packing and authentic . I will be buying from this company forever . Please stay around and thank you for being in service

June 25, 2026
Rated 5 out of 5 stars

Great first experience!!!

This was the first time I used the perfume spot and had absolutely no trouble at all and unlike many of the other discounters (Jomashop, fragrancenet, etc.) I got my order in a timely fashion. The order shipped from NJ and I live in Kansas and I ordered on Monday and received my order on Friday. I hope it is always this smooth because I plan on ordering from here more often! I am done with Fragrancenet and their horrible warehouse handling times and rude, poor customer service. This will probably be my new go to discounter to order cologne/perfumes. Thanks perfume spot for a job well done.

June 22, 2026

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