The Petshop Postie Reviews 

110
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I love this company. They always go above and beyond. I often haven't realised I have used the last scoops of dog food (as it is a huge 15kg bag in a dark storage box) and Petshop Postie go out... See more

Rated 5 out of 5 stars

I usually ignore requests for reviews but good customer service should be recognised. Order placed late Bank Holiday Sunday but went through twice due to card glitch. Petshop staff phoned me the next... See more

Rated 5 out of 5 stars

We have been using Petshop Postie for years for Eden Dry food and Tinned food, and couldnt recommend them enough. They always deliver in exceptional time, sometimes next day- and their range and price... See more

Rated 3 out of 5 stars

The delivery man left the heavy bag outside my neighbour's front door instead of mine, which was further to walk. Perhaps he was unsure how to find my home which is behind my neighbours. I did put det... See more

Company details

  1. Pet Store

Written by the company

Petshop Postie is an independent, family run pet shop supplying food, treats and all you need for your dogs, cats, small animals, wild birds, horses and poultry. We are based in Greenock on the west coast of Scotland, but we deliver across the UK with our courier service. We also have a local van delivery service across Inverclyde, West Renfrewshire and some Glasgow postcodes. Our favourite thing is to meet our customers, so please pop into our shop if you are passing and you can browse our great selection, remembering that as an independent Pet Shop we stock brands not always available at your larger pet stores. Most of the products we stock are online, but please get in touch if you don't see what you want and we'll do our best to get it for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(110)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company.

Excellent products at great prices. Quick delivery.

Excellent service and communication.
An absolute pleasure to deal with this business.

Recommended to all.

October 15, 2025
Rated 5 out of 5 stars

Great customer service

I usually ignore requests for reviews but good customer service should be recognised. Order placed late Bank Holiday Sunday but went through twice due to card glitch. Petshop staff phoned me the next morning to query this and sorted prompt correction and refund. Order received 48 hours later. Friendly and efficient- thank you

September 10, 2025
Rated 5 out of 5 stars

A very reliable company

A very reliable company who always provides the purchases in a very short time. They seem to have a great relationship with their chosen carrier and have never let us down in the last 7 years.
We buy dry dog food, and occasionally dog treats and toys. The quality is always excellent.

August 11, 2025

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