The Petshop Postie Reviews 

110
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I love this company. They always go above and beyond. I often haven't realised I have used the last scoops of dog food (as it is a huge 15kg bag in a dark storage box) and Petshop Postie go out... See more

Rated 5 out of 5 stars

I usually ignore requests for reviews but good customer service should be recognised. Order placed late Bank Holiday Sunday but went through twice due to card glitch. Petshop staff phoned me the next... See more

Rated 5 out of 5 stars

We have been using Petshop Postie for years for Eden Dry food and Tinned food, and couldnt recommend them enough. They always deliver in exceptional time, sometimes next day- and their range and price... See more

Rated 3 out of 5 stars

The delivery man left the heavy bag outside my neighbour's front door instead of mine, which was further to walk. Perhaps he was unsure how to find my home which is behind my neighbours. I did put det... See more

Company details

  1. Pet Store

Written by the company

Petshop Postie is an independent, family run pet shop supplying food, treats and all you need for your dogs, cats, small animals, wild birds, horses and poultry. We are based in Greenock on the west coast of Scotland, but we deliver across the UK with our courier service. We also have a local van delivery service across Inverclyde, West Renfrewshire and some Glasgow postcodes. Our favourite thing is to meet our customers, so please pop into our shop if you are passing and you can browse our great selection, remembering that as an independent Pet Shop we stock brands not always available at your larger pet stores. Most of the products we stock are online, but please get in touch if you don't see what you want and we'll do our best to get it for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(110)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality product and service

Top quality product. Very quick delivery. Will definitely buy from them again

December 20, 2024
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Reply from The Petshop Postie

Thanks Susan - customers taking the time to upload a review really help support small businesses like ours - Happy Christmas

Rated 5 out of 5 stars

Excellent

This was the first time I’ve used this company, because they were offering extremely competitive prices on Essential Food dog food. The food was delivered 3 days after ordering, well packaged and exactly as per my order. I will definitely be using again.

December 20, 2024
Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery

December 16, 2024
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Reply from The Petshop Postie

Thank you for taking the time to post a review - they are really helpful for small businesses iike ours.

Rated 5 out of 5 stars

Wouldn’t go anywhere else now .

Pat and Charles go out of their way to be helpful and stock a huge range of items for all sorts of animals . It’s worth popping into the shop sometimes as see things you wouldn’t think to look for online .

December 5, 2024
Rated 5 out of 5 stars

First time using following the closure…

First time using following the closure of my local supplier.
Very easy website to use and delivery quick

November 15, 2024
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Reply from The Petshop Postie

Thank you for your positive review - it is really helpful for businesses like ours

Rated 5 out of 5 stars

Fast and correct service

Fast and correct service

November 21, 2024
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Reply from The Petshop Postie

thank you for taking the time to provide a review of our service - it really us us win more customers by giving new customers the confidence to order their pet supplies from The Petshop Postie.

Rated 5 out of 5 stars

Super speedy delivery

Super speedy delivery. Excellent quality product. Cheaper than the actual manufacturer / brand

October 28, 2024
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Reply from The Petshop Postie

Hi Debbie - thank you for taking the time to post a review - they are so helpful for small independent businesses like ours - Charles

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