Ordered 2 gaming pc's in november, arrived in 4 deliveries, after emails for bits missing, main pc's arrived Thursday before Christmas, mousemats arrived after Christmas, hdd on 1 pc not formatted, to... See more
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Purchased a pc back in November 2016. Still waiting to be sent all the items I purchased 8 months later. Also having issues with unit suddenly powering off and then rebooting again (usually coin... See more
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After my purchase Phoenixtech happily threw in freebies. We were very excited to get the computer up an running.. While trying to use the computer we would suffer random shutdowns. Phoenixtech w... See more
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Very good experience from start to finish. Liked the fact we had the option to pay with instalments.very good communications. Was allowed to alter order and upgrade certain things on pc.And was ve... See more
Company details
Written by the company
Loki ist ein moderner Online-Casino-Anbieter, der speziell für Spieler entwickelt wurde, die Wert auf Unterhaltung, Benutzerfreundlichkeit und eine große Spielauswahl legen. Für deutsche Spieler bietet Loki Casino eine übersichtliche Plattform, auf der sich sowohl Einsteiger als auch erfahrene Nutzer schnell zurechtfinden und ihre Lieblingsspiele bequem entdecken können. Im Mittelpunkt von Loki stehen ein intuitives Design, komfortable Navigation und ein abwechslungsreiches Casino-Erlebnis. Das Angebot umfasst in der Regel beliebte Online Slots, klassische Tischspiele und weitere spannende Kategorien, die für Vielfalt und Unterhaltung sorgen. Besonders für Nutzer aus Deutschland ist wichtig, dass die Plattform sowohl am Desktop als auch mobil angenehm und flexibel nutzbar ist. Mit seinem modernen Auftritt und dem Fokus auf ein zugängliches Spielerlebnis positioniert sich Loki Casino als interessante Wahl für alle, die ein Online Casino für deutsche Spieler mit klarer Struktur, zeitgemäßen Funktionen und abwechslungsreicher Unterhaltung suchen.
Contact info
Germany
- www.thephoenixtech.co.uk
Hasn’t replied to negative reviews
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Thin Help Center
Help pages feel copy-pasted. No real guides or examples.
Wrong Timezone Promos
Promos start when I’m asleep. Not their fault maybe, still useless.
Very decent lads- helpful and open.
Very decent lads- helpful and open.
You feel they know what they’re about.
These guys are scammers!
These guys are scammers and definitely wouldn't trust them!
I won this "Pimp my PC" Competition in January 2020. I sent out my family computer to them to have it "pimped out" but they stole the computer and stopped replying to me in October of 2020.
Now there's no way I can get my computer back. I've contacted the other person who won the competition and they've told me the same thing. I've been robbed of my PC thinking I could trust these guys. Absolutely disgusted. DO NOT order from these Scam artist!!
Excellent service
Excellent service, highly knowledgeable, I was super picky with my specs but the guys at PT gave me everything I wanted me plus more! Highly highly recommended
Could be much better if a few things where sorted out.
Need better communication after waiting a week for my pc no update so I had to email them to find out some parts was out of stock which they could of easily let me know there would he a delay. then almost 2 weeks later I finally get my pc but not as described on the website as I ordered it with slower memory and only a 500gb hard instead of the advertised 1TB. There also seems to be something wrong with there windows 10 activation key as theres a few things missing from windows I.E the windows store and theres some updates disabled in windows.
Reconditioned GPU
Only ordered a reconditioned GPU, works great, got a free upgrade and when I had questions, was quick to respond and help.
overall amazing
overall amazing
Just had a little problem with getting the monitor delivered, but came the day after, really pleased with the amount of communication I received....
Recommend checking them out!
The computer is brill
The computer is brill
But the thing that put it down was the delivery it took over 3 week for them to get it out when I was told it would take 5-7 days and 2 days delivery (that I paid for)
Brilliant company
Brilliant company, helped me out through the whole process and can even do you a non finance payment plan. Pc arrived on the day specified, delivered by George himself. Pc is a really nice build at a good price even came with a large mousemat for free. Honestly if your in the market to buy a pc give this company a go, I wouldn't listen to any of the doubters or negative reviews nothing has been amiss. Very very happy
brilliant company & customer service
Spoke to George via Facebook and then via email, couldn’t of made it easier to sort me an affordable pc out. Arranged delivery and then personally delivered it to myself. Pc runs flawlessly, would highly recommend Phoenix Tech!
Ordered, wrong item, promised a refund, but nothing
Long story short
Ordered a keyboard in december, waited for 2 months still no delivery, tried to contact on email and facebook, no reply. Posted on trustpilot, and George replied immediately saying the item is out of stock and will send as soon as it is available. Received the wrong item after 3 weeks. Complained and promised a full refund + a mouse mat of choice. Asked for my paypal. He tried to refund me 3 times, failed. Obviously, done on purpose.
I sent my bank details as requested by him and he wouldn't reply.
Now, still waiting for a refund + my mouse mat
Full of nonsense this guy and a fraud
really helped out with any questions I…
really helped out with any questions I had. Delivery was on time and good delivery
Ordered 2 gaming pc's in november
Ordered 2 gaming pc's in november, arrived in 4 deliveries, after emails for bits missing, main pc's arrived Thursday before Christmas, mousemats arrived after Christmas, hdd on 1 pc not formatted, took a few emails to sort. Promised steam vouchers to compensate, numerous emails later, still no vouchers, now George and Dan no longer answering emails......2 months later still not sorted...pretty shabby by anyone's standards....
Excellent service pc just a ordered and…
Excellent service pc just a ordered and on time. Great comms.
Gaming PC
George helped sort me out with a customer gaming PC. He helped highlight a couple of compatible parts to match my chosen colour scheme and theme and did a great job in putting in together in a short time scale.
Great service and great support with any questions I've had since.
⭐️⭐️⭐️⭐️⭐️ service would totally…
⭐️⭐️⭐️⭐️⭐️ service would totally recommend.
The computer came in the time stated…
The computer came in the time stated and in good condition. Any question I had at the time were answered quickly and nicely (they never seemed annoyed by my constant questions). The mouse mat didnt turn up with the PC i ordered but Phoenix Tech sent it through in close order.
Great customer support.
Good condition of the PC.
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