The Plant Pot Company  Reviews 

22
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had numerous problems migrating my joint nominee account from Equiniti to ii invloving many phone calls to both companies and being given diffferent instructions which did not work. This morning I... See more

Rated 3 out of 5 stars

I have two widely differing experiences. Order #1 Great response and very good delivery of the goods Order #2 Good acceptance and very indifferent customer service on delivery questions. Additio... See more

Company replied

Rated 5 out of 5 stars

I was after a "non-typical" terracotta look which would look timeless and go well with our contemporary garden. The pots are stunning, very good quality and service is impeccable. We received the item... See more

Rated 5 out of 5 stars

Authentic, rustic looking pot which looks fantastic in my garden! Just like the picture on the website. I like that fact you could track your order and the fact that the delivery company sent email... See more

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4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

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Rated 5 out of 5 stars

Excellent customer Service I had numerous problems migrating my…

I had numerous problems migrating my joint nominee account from Equiniti to ii invloving many phone calls to both companies and being given diffferent instructions which did not work.
This morning I spoke to Lynn at ii who was on the phone looking at the problems and finally managed to resolve it after 45 mins. I commend her extreme patience in dealing with a 76 & 77 year old going to extra efforts to find the solution. She was very understanding and kind and we want to say thank you Lynn.
Mr & Mrs Seow

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery from China

Fast delivery from China. Extra little glass vase included in the parcel. Very happy with product and service. Will buy again

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous service, stunning pots

I was after a "non-typical" terracotta look which would look timeless and go well with our contemporary garden. The pots are stunning, very good quality and service is impeccable. We received the items within a couple of days after some outstanding customer service. I can highly recommend The Plant Pot Company.

June 18, 2016
Unprompted review
Rated 5 out of 5 stars

Beautiful product

Purchased for cypress trees and suited perfectly as very Tuscan as described. Very good delivery and well packed too.

May 22, 2015
Unprompted review
Rated 5 out of 5 stars

Beautiful pots !

Beautiful pots ! Arrived within the time stated.Were well packaged and left in the place I requested........PERFECT

September 4, 2014
Unprompted review
Rated 5 out of 5 stars

A friendly, fair company.

This was the first time we have ordered pots from this company and were so impressed with their friendly, helpful manner that we will definately use them again.

August 28, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect pot and perfect service

Authentic, rustic looking pot which looks fantastic in my garden! Just like the picture on the website. I like that fact you could track your order and the fact that the delivery company sent email informing you of where my order was every step of the way and it arrived within the same week of placing the order.

August 25, 2014
Unprompted review
Rated 5 out of 5 stars

Unique design pots

The Plant Pot Company sell various pots that have lots of character and originality. The website has very good photos of the range of pots available. Excellent delivery and well packaged pots.

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

The plant pot company sell good quality planters which are beautifully shown on the easy to use website delivery was swift and correspondence and contact with company friendly and very helpful really happy with purchase and would buy again from here

October 14, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

It was a pleasure dealing with The Plant Pot Company, very good customer service and a very quick delivery, I am delighted with my purchase, would definitely recommend. It is a shame not more companies trade in this way!

September 3, 2013
Unprompted review
Rated 3 out of 5 stars

Potty

I have two widely differing experiences.
Order #1 Great response and very good delivery of the goods
Order #2 Good acceptance and very indifferent customer service on delivery questions.
Additional questions regarding pot feet remain unanswered.

August 28, 2013
Unprompted review
The Plant Pot Company  logo

Reply from The Plant Pot Company

Hello Mr Nineham, I'm afraid as discussed we cannot control what time of day the carriers arrive, although we are always more than happy to pass on our customer's preference to the carrier company. Your order arrived in the afternoon of the day you requested. I spoke to you on the day, emailed you on the day of dispatch, contacted the carriers on your behalf and the carriers emailed you on that day with an update. As a company which is committed to offering excellent customer service, I really don't know how our 'indifferent customer service' could of been improved upon.

Kind Regards

Matt

Rated 5 out of 5 stars

simply, easy uncomplicated.

Website is good. Simple to use images good. Pot came as promised and looks great. not much more to say other than i would use them again!

July 25, 2013
Unprompted review
Rated 5 out of 5 stars

GREAT WEBSITE, GREAT SERVICE AND BEAUTIFUL POTS

BROUGHT 2 ANCIENT POTS FROM THE PLANTPOTCOMPANY AND THEY WERE REALLY GREAT, THE PHOTOS DID NOT DO THEM JUSTICE ON THE WEBSITE. THEY CAME WELL PACKED AND I RECEIVED WITH IN THREE DAYS OF PLACING THE ORDER. GREAT SERVICE, LOVE THE POTS.

July 22, 2013
Unprompted review

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