The Plumber Reviews 166

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Tom phoned me back very promptly after I contacted him. He had a guess at what could be causing my problem from what I described over the phone. He came round the next day and confirmed that his diag... See more

Rated 5 out of 5 stars

Tom attended within twenty four hours, listened attentively to the problem and provided a solution within minutes. I was particularly impressed by his in depth knowledge and his attention to detail. H... See more

Rated 5 out of 5 stars

Excellent service by Tom "THE PLUMBER". His diagnostic skills were second to non, he went above and beyond to sort out the troubles with non functional SP. shower pump. His plumbing skills and work e... See more

Rated 5 out of 5 stars

Fantastic service came and done a job for me at short notice definitely would recommend to family and friends 100%

Company details

  1. Plumber

Written by the company

We are a family run company built on trust and respect for our customers. Plumbing prices and services have become very complicated over the years so we have simplified them to suit our customers. We have seen how costs have impacted us all and we want to ensure everyone has access to a plumbing company they can afford and trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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Rated 5 out of 5 stars

great service

Good pricing, good service, friendly, considerate and work performed as planned. Always replies and keeps you informed.

December 5, 2025
Rated 4 out of 5 stars

Genuine 4/5 star service, plus small attention to parts list

I have given four stars for this service, as I feel one small detail could be improved on.
Full details should be provided for customer of all the parts needed for the agreed job.
I have used Tom the plumber several times to date, and I trust him and the quality of the work he does explicitly- so normally I would give him a 5 star service?
But as this review might be seen by prospective customers, I feel this small detail of providing a full parts list to the customer prior to the work, would be to the advantage of the business!
Best Regards, Mr M G Finley

December 5, 2025
Rated 5 out of 5 stars

An excellent plumber

Tom phoned me back very promptly after I contacted him. He had a guess at what could be causing my problem from what I described over the phone. He came round the next day and confirmed that his diagnosis was indeed correct. He ordered the necessary parts and came and fitted them as soon as they arrived. He was polite, cheerful, well organised, considerate of my neighbours, came precisely when he said he would, and tidied up after himself. In other words he had no bad habits. He was clearly a very experienced plumber.

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Quick to respond to the leak and fixed…

Quick to respond to the leak and fixed it to a high professional standard. Repair options given by plumber. Price of the work involved was reasonable. Would recommend The Plumber to anyone needing maintenance on the plumbing work and even emergencys.

October 23, 2025

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