The Pool Centers Reviews 344

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Purchased 15 sets of water bags for tying down an in-ground pool cover and they are made of the flimsiest plastic imaginable. More than half of the water bags already had splits or pin sized holes in... See more

Rated 5 out of 5 stars

Every winter cover I have bought up to this point has been the bare minimum length to extend beyond the edge of the pool, and was quickly destroyed in a two year timespan. When I received my new cover... See more

Rated 5 out of 5 stars

We have purchased 3 pool covers for our above ground pool over the last 10 years and each time we have been so disappointed in the quality. Those covers were each inadequate. We have our new pool cov... See more

Rated 5 out of 5 stars

Had to replace an existing extremely heavy 10 year old safety cover on our pool. The solid and mesh safety covers for our custom shaped pool are now beyond expensive so am going back to a good altern... See more

Company details

  1. Day Spa
  2. Furniture Store

Information provided by various external sources

Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

344 reviews

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Rated 5 out of 5 stars

Quality, fast delivery and reasonably priced.

Looking for a new pool cover, googled and found The Pool Cover. Checked several other sites but found that no one had a similar cover of the same quality and price. Big bonus, ordered on a Saturday and received my cover on Wednesdsy. Would recommend this company to everyone. Great job. Thanks.

November 15, 2016
Unprompted review
Rated 4 out of 5 stars

Not Quite Meeting Expectations

Surprised to find pool cover was so much thinner than last one, could have been my fault for not ordering correct one. For now above ground pool is protected from leaves, grasses, weeds and birds for the winter. How many years it will last is anyone's guess as it is fairly thin. Next time I will be certain to spend a little more money for a heavier pool cover.

November 10, 2016
Unprompted review
Rated 5 out of 5 stars

Pool cover review

This is a great cover. Nice heavy duty at a really good price. The transaction was speedy and smooth. Packaging was excellent. I would definitely order again. Thanks so much. Wish I could say the same for the pool cleaner I ordered from someone else...

November 7, 2016
Unprompted review
Rated 3 out of 5 stars

Read return rules

Purchasing was easy, arrived in good time
But I was wanting a better quality cover and would've paid additional if I could've returned it. Rules say once opened cannot be returned. Not sure how else I could've looked at it.

November 2, 2016
Unprompted review
Rated 5 out of 5 stars

Well run company, returns handled professionally

I ordered a pool cover for my above ground pool, as well as a leaf net. I ordered the incorrect size leaf net, but didn't realize that until we took it out of the box and put it over the cover. I folded it back up, put it in the box, hopped on the website and ordered the correct size. But as I was checking out, my computer hiccuped, and I was unsure if the order went through. So I ordered another one just in case. Of course the following morning I received two confirmation emails. The company called me, as they didn't think it was right that I ordered two leaf nets. I explained what happened, and she cancelled out one of the leaf nets. I also explained about the incorrect sized leaf net that I ordered. She said this was not a problem, she gave me an RMA # and I sent the leaf net back to the company. I appreciate that these transactions were taken care of quickly and professionally. I would highly recommend this company to my friends and family.

October 30, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome Quality

We have purchased 3 pool covers for our above ground pool over the last 10 years and each time we have been so disappointed in the quality. Those covers were each inadequate. We have our new pool cover from Pool Centers and it is wonderful. The cover is sized to fit better, the seam around the edge is reinforced and the cover is made of material to stand up to the weather. Recommend Pool Centers highly.

October 27, 2016
Unprompted review

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