The Private Clinic of Harley Street Reviews 

1,990
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical teams for being exceptionally friendly, professional, and reassuring throughout their surgical procedures and treatments. Consumers consistently note that the clinical outcomes are transformative and successful, leaving people feeling thoroughly supported from the initial consultations all the way through to final aftercare. Some reviewers were not happy with post-operative complications and experienced significant difficulties receiving adequate medical attention for their ongoing health concerns. Additionally, some people also noted frustrating problems with unexpected scheduling delays and inconsistent advice given by different members of the organization.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is warm, friendly, and professional throughout... See more

Service

Users describe positive interactions with service, highlighting comprehensive consultations, attentive staff,... See more

Customer service

Customers report positive experiences with customer service, highlighting that teams are very supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the vast majority of their journey was... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Medical Spa
  5. Private Hospital
  6. Skin Care Clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,990)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

I can highly recommend Mr Mark Lloyd at…

I can highly recommend Mr Mark Lloyd at The Private Clinic. He repaired my split earlobes. He was totally professional and I have superb results. Great communication and friendly at all times from him and all his staff.

August 5, 2024
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Reply from The Private Clinic of Harley Street

Dear Kirsten,

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Mr Mark Lloyd.

It's fantastic to know that you found our team professional, friendly, and communicative throughout your journey with us. We pride ourselves on providing a caring environment, so we're delighted that you felt supported during both the procedure and recovery.

Thank you once again for recommending us! If there's anything more we can do for you in the future, please don’t hesitate to reach out.

Kind Regards,

The Private Clinic

Rated 5 out of 5 stars

Coolsculpting - Birmingham Clinic

I had some coolsculpting done by Emma Andrews at the Birmingham clinic. I was really nervous and quite self-conscious at first but Emma and the rest of the staff were so extremely welcoming, kind and accommodating that I immediately felt much more comfortable and at ease. It is such a positive and comfortable environment, will definitely recommend to my friends.
Really happy with the results of my coolsculpting as well and eager to start my next round!

June 22, 2024
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Reply from The Private Clinic of Harley Street

Dear Toni,

Thank you so much for sharing your experience with us. We're thrilled to hear that Emma and our team at the Birmingham clinic were able to make you feel comfortable and at ease during your CoolSculpting treatment. It's wonderful to know that you had a positive and welcoming experience with us. We truly appreciate your recommendation and are delighted that you are happy with the results. We can't wait to see you for your next round of treatments! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing us.

Kind Regards,

The Private Clinic

Rated 1 out of 5 stars

False recommendations

I wish there were staff who didn’t make up lies about the customers, and that they would hire staff of multi ethnic origin so they can themselves be open minded to different skin colours & different ethnic backgrounds of people and maybe this can help educate all the 100% caucasian staff that work there.

May 1, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Ashley,

Thank you for sharing your feedback and we apologise for any negative experiences you may have had and for any inconvenience or frustration this may have caused you.

We value your feedback and take all concerns seriously, as it helps us improve our services. We would like to discuss and resolve this issue with you, however, we are not able to identify you from this review and have not received a response to our request for more information.

Please contact us at complaints@theprivateclinic.co.uk and we'll be more than happy to assist you.

At The Private Clinic, we have team members from a wide variety of ethnic backgrounds and strive to create an inclusive environment for both our patients and employees.

Sincerely,

The Private Clinic

Rated 5 out of 5 stars

Abdomen liposuction

I am a male and had a liposuction suction procedure carried out around the abdomen area in May 2023.
The result was a total disaster, as the wrong areas had been targeted and not the ones that had been discussed at the consultation.
I was not happy with the same organisation offering to rework the area to correct the mistakes.
Having looked around at other places to have the mistakes corrected, I came across The Private Clinic and Mr Mouzakis.
Mr Mouzakis was upfront and straight with me from the first instance. He explained that he was not an able to completely correct the mistakes, but he would improve on what had been done.
He carried out the procedure in May 2024 and I am delighted with the result.
For anyone considering liposuction, I would strongly recommend The Private Clinic and Mr Michael Mouzakis.

May 3, 2024
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Reply from The Private Clinic of Harley Street

Dear Tariq,

Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with the service you received and the experience you had with Mr Mouzakis here at The Private Clinic. We truly appreciate your kind words and thank you again for your feedback. We hope that you continue to enjoy your results and we look forward to welcoming you again into clinic if you ever need anything else.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Varicose vein removal

Varicose vein removal. Excellent consultations both before during and after surgery. Excellent results thank you

May 9, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Mary,

Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with the service you received and the experience you had with your varicose vein removal treatment at The Private Clinic. We truly appreciate your kind words and thank you again for your feedback. We hope that you continue to enjoy your results and we look forward to welcoming you again into clinic if you ever need anything else.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Otoplasy surgery

I recently had otoplasy done by Dr.Lloyd.
He was so confident with his work which gave me confidence in his abilities. Beforehand I was slightly worried about the outcome and if I would still not like the look, but I couldn't have been happier with the outcome. Being awake during the procedure was better for me as he was very easy to talk to and it allowed me to keep updated on how my ears were taking shape. Worth every penny.

June 1, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Graham,

We are delighted to hear that you are pleased with the service you received and the experience you had with Mr Mark Lloyd here at The Private Clinic. Thank you for taking the time to leave us a review, we truly appreciate your feedback.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Great clinician

February 15, 2024
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Reply from The Private Clinic of Harley Street

Dear Adam,

Thank you for taking the time to leave us a review, we truly appreciate your feedback.

Kind regards,
The Private Clinic

Rated 3 out of 5 stars

Lovely Team

Over the past year I have had 3 rounds of cool sculpting at the Manchester Clinic to hopefully get rid of one of my chins!!! Unfortunately for me no results can be seen, I did pay £700 for my first treatment, the following 1 and a half treatments were kindly offered complementary in the hope of results being made, on my last treatment I had to sign a contract stating this was the last treatment to be offered, I wouldnt have argued the case it felt like I wasnt trusted but I suppose its procedure, Although this didnt work for me Amanda Carr was amazing, shes friendly, warm and is very reassuring. All other staff that I have seen (Alex and Daria) are warm and welcoming, I am really disappointed and hoped for a change especially after spending £700 and spending a year of hoping, I was one of the unlucky ones, Amanda mentioned I must be a slow responder!! im sure for most the gamble pays off but its something to be aware of if you plan to have the treatment.

July 16, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Paula,

Thank you for taking the time to share your experience with us. We are truly sorry to hear that you did not see the desired results from your CoolSculpting treatments at our Manchester Clinic. Your feedback is important to us, and we appreciate your honesty in detailing your journey with us.

We are glad to hear that Amanda, Alex, and Daria provided you with excellent service during your visits. We will make sure to pass along your kind words to them.

We understand how disappointing it must be not to see the results you were hoping for after investing both financially and emotionally in the treatment. Please know that we take all feedback seriously and will use this opportunity to review our procedures and ensure that we continue striving for excellence in our services.

If there is anything else we can do for you or if you have any further concerns, please do not hesitate to reach out to us directly. Your satisfaction is important to us.

Thank you once again for sharing your experience with us.

Warm regards,
The Private Clinic

Rated 5 out of 5 stars

My experience with the Private Clinic…

My experience with the Private Clinic from first introduction to aftercare post procedure has been of an excellent standard. I would recommend this clinic without hesitation due to the high level of customer dedication displayed and delivered by the team. It is very clear to see the professionalism offered by the team overall. The team at Birmingham practice have delivered beyond my expectations a big thank you to Wanda and her team the time and attention to detail applied pre operation and post make you as a patient feel fully comfortable and cared for. My surgeon Mr Michael Mousakis was excellent he fulfilled all my needs and expectations, his high level of experience and skill shows from first interaction stage through to surgery completion. I am extremely satisfied with my results. To add, following my procedure, I needed to make medical content to check on my recovery importantly this clinic offer you out of hours support with a team of nurses and your consultant if needed which is extremely important and the appropriate aftercare for patients following surgery.

June 24, 2024
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Reply from The Private Clinic of Harley Street

We are delighted to hear that you are pleased with the service you received and the experience you had with Mr Mouzakis, Wanda and the rest of the team here at The Private Clinic in Birmingham. Thank you for taking the time to leave us a review, we truly appreciate your feedback.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Great experience from start to finish!

Great experience from start to finish!

Having first visited TPC at the end of Summer 2023, I recently had my last appointment there after 10 visits.

I've no complaints about the service I received and everyone there, and the atmosphere, was always very professional, friendly and helpful. I felt welcomed and at ease each time.

My two standout people are Rumyana, who did my treatments. She is a lovely person and I couldn't have asked for someone nicer. Miko was also very friendly and welcoming.

Rumyana made it clear from the start what she felt was achievable and wanted me to be sure before continuing which I felt was a very honest approach to which I am grateful.

Fortunately my treatments achieved more than predicted so I was happy enough with the results. I wanted to give it a go than to wonder "what if".

I'd be happy to go back again and recommend anyone to TPC in future from my experience.

July 8, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear John,

Thank you for taking the time to leave us a review, we truly appreciate your feedback. We are delighted to hear that you are pleased with the service you received and the experience you had with Rumyana, Miko and the whole team here at The Private Clinic. We hope that you continue to enjoy your results and we look forward to welcoming you again into our clinic if you ever need anything else.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I had every confidence that I was in good hands.

The staff were friendly and keen to answer any questions I had in beginning, when I was only considering a treatment. Each time I visited the clinic I was made to feel comfortable and at ease. The PA to Mr Kyriakides, is a very reassuring presence - and was with me all the way from my first consultation to my final check-up appointment. Aftercare was excellent and the surgeon wanted to know that I was completely satisfied with the procedure. He has a confident and calm bedside manner. He is personable and has a sense of humour.

July 6, 2024
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Reply from The Private Clinic of Harley Street

Dear Lorraine,

We truly value you taking the time to write a review for us. We are pleased that you are delighted with the care you received and your experience with Mr. Kyriakides and the staff at The Private Clinic makes us very happy. We hope that you continue to enjoy your outcomes and we welcome you to return to our clinic should you require any more services.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Varicose Vein Treatment

My treatment for varicose veins using sclerotherapy with Mr Rittoo has been such a success.
Mr Rittoo and the whole team at Private Clinic are not only professional, but extremely attentive and made me feel at ease
My veins were extremely unsightly, but Mr Rittoo is a perfectionist and I am so happy with the results, and more so will be able to go on holiday and wear shorts feeling very confident.
Highly recommend.

April 4, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Julie,

We appreciate you spending the time to leave us a review. It brings us great pleasure to know that your experience with Mr. Rittoo and his amazing team at The Private Clinic was beneficial. We hope that you continue to be pleased with the outcomes of your vein reduction results, and we look forward to welcoming you again into our clinic if you ever need anything else.

Kind Regards, The Private Clinic

Rated 5 out of 5 stars

I’ve had Breast Augmentation Surgery

I’ve had Breast Augmentation surgery with Mr Adrian Richards, Consultant Plastic Surgeon with The Private Clinic in May/2024, Highly recommend him and the Clinic, everyone on the team that looked after me before, during and after surgery was ABSOLUTELY AMAZING
I am beyond thrilled with my results, and I’m so very grateful to Mr. Richards that really listened to what I wanted to achieve, natural looking breasts (I’m Brazilian, sometimes it’s not easy to explain these expectations in a different language) .
Many Thanks
Ivete

May 28, 2024
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Reply from The Private Clinic of Harley Street

Dear Ivete,

Thank you for taking the time to write us a review. We are very happy to hear that everything went well during your time in care with us and that you had a positive experience with Mr Adrian Richards and the rest of our team. We are pleased that your results have met your expectations and we look forward to welcoming you again into our clinic if there is anything else we can help with.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Excellent care and service

I received a very professional service. The care was excellent throughout from the initial consultation to my final post op appointment which was all with the Birmingham clinic. Dr Fazel was my surgeon and he was very professional, understanding and took time to listen and explain all the surgery entailed. I’m so pleased with the results. I would highly recommend.

February 14, 2024
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Reply from The Private Clinic of Harley Street

Dear Carol,

We appreciate you taking the time to leave a review for us. We are overjoyed to learn that everything went smoothly while you were under our care and that you enjoyed your experience with Mr Fazel and the rest of our staff. We are happy that the outcomes have lived up to your expectations, and we hope to see you back in our clinic if you require any additional services.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Ultherapy Skin tightening and lifting

A couple of months ago, I had Ultherapy on my lower face and neck carried out at The Private Clinic.
This treatment involves a laser penetrating the lowest layer of skin, causing damage, which during the stage of repair, allows new collagen to form, hence creating a younger, fresher, more plump and tight appearance.
The procedure takes about an hour and a half in total, and I can confidently say without a shadow of doubt, that from beginning to end, I was dealt with in the most professional way by the therapist at the Private Clinic..
The therapist provided exactly what you’d imagine from a reputable establishment, a no rush service, highly knowledgeable, able to answer every single question in depth, clearly displaying a vast spectrum of knowledge and understanding about the procedure, what it entails, how it works, what to expect and how long it may last.
In the past I’ve had this procedure done at an another “ apparently reputable” clinic and the difference was phenomenal! The Private Clinic lives up to, and deserves its reputation.
The Professionalism and the quality of the treatments and procedures are miles ahead of any other competitors.
Making a decision to have an expensive aesthetic procedure is a big decision, not to be taken lightly, so for me it was fundamentally imperative that I could trust the therapist knew what she was doing, and was going to carry out the procedure correctly, giving me the results that I desired..
And at The Private Clinic that is exactly what you will get. You will get what you paid for!
A highly skilled and knowledgeable practitioner, providing the highest standard of knowledge and skill, with a fully person centred approach and attention to detail and the desired outcome.
In a nutshell I wouldn’t go anywhere else!!

February 20, 2024
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Reply from The Private Clinic of Harley Street

Dear Helen,

We appreciate you taking the time to leave a review for us.

We are glad to hear your experience at our clinic was a positive one and are happy that the outcome of your Ultherapy treatment has lived up to your expectations. We look forward to seeing you again in clinic.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Breast surgery

This procedure is something I’ve wanted to do for years but never had the confidence to do so. The private clinic made me feel very welcome and comfortable. All the staff members are lovely especially the nurse I had she was amazing I felt like I had known her for years. My actual procedure was great, I’d never been under anaesthetic before and was very nervous about this but it was totally fine and the hospital were very helpful and caring. I ended up staying overnight which wasn’t planned due to someone having an emergency but they let my fiancé stay with me and then come back to pick me up in the morning. All round the best thing I’ve ever done and I couldn’t recommend them enough

May 1, 2024
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Reply from The Private Clinic of Harley Street

Dear Georgia,

Thank you for taking the time to write us this review. We are extremely glad to hear that everything went well during your time in care with us. We hope that you enjoy your results and we're looking forward to seeing you again in clinic if you ever need anything else.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Mr Rittoo and Cat

Mr Rittoo and Cat, his nurse, provided a great service! They were both welcoming, knowledgeable, kind, friendly and really made me feel well looked after. I couldn't rate their service highly enough. Cat was very personable and made me feel at home whilst mr Rittoo was very skilled and made me feel at ease. Thanks for all your care!

July 2, 2024
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Reply from The Private Clinic of Harley Street

Dear Hayley,

Thank you for taking the time to leave us a review. We are delighted to hear that you are pleased with the service you received and the experience you had with Mr Rittooand Cat here at The Private Clinic. We truly appreciate your kind words and thank you again for your feedback. We hope that you continue to enjoy your results and we look forward to welcoming you again into clinic if you ever need anything else.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Breast Augmentation

From first contact with the private clinic, to now, 2 months on from my surgery, I’ve been so grateful to everyone at the Birmingham clinic. After feeling very nervous and putting the procedure off for a while I’m so glad I finally did it, Mr Fazel put me at ease and explained everything so clearly. Wanda always made contact with me if I was worried about anything or had any questions. The aftercare was second to none, I felt the nurses went above and beyond to take care of me. Thanks to everyone who made my surgery journey so easy. If I had any further procedures I wouldn’t hesitate to go back.

April 18, 2024
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Reply from The Private Clinic of Harley Street

Thank you for sharing your experience with us!

We are thrilled to hear that you had such a positive journey with our Birmingham clinic, from the initial contact all the way through to your surgery and aftercare. It's wonderful to know that Mr. Fazel and Wanda were able to provide you with clear explanations and support throughout the process.

Our nurses always strive to go above and beyond in caring for our patients, so we're glad to hear that their efforts made a difference for you. We truly appreciate your kind words and look forward to any future opportunities to assist you further.

Thank you for choosing our clinic!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

The staff at the private clinic harley street, manchester are…

The staff at the private clinic are excellent. They only use the most experienced surgeons of which Dr
Ferdinard Inglott is one (vascular et al). I had a bad long sapphire vein (LSV) varicose vein. Everything went well and has faded away my lower leg has stopped swelling. Aftercare was great as well. Cant fault will be looking to them for my vanity needs in the future although the leg was not vanity.

May 16, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Howard,

Thank you so much for your kind words and appreciation of our staff at The Private Clinic in Manchester. We are thrilled to hear that Dr. Ferdinard Inglott and the team successfully removed your troublesome varicose vein with such positive results. It's wonderful to know that your lower leg has stopped swelling and that the aftercare was also great. We truly value your feedback and look forward to assisting you with any future needs you may have. Thank you for choosing us for your care!

Kind Regards,
The Private Clinic

Rated 5 out of 5 stars

Amazing experience

Very professional & great communication. I can't speak highly enough about Mr. Fazel, Gladys & Rachel. I'm very pleased with the results of my breast augumentation + lift. Very minimal scarring and recovery was smooth, & easy too.

March 21, 2024
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Reply from The Private Clinic of Harley Street

Dear Diana,

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience at our private clinic. Dr. Fazel, Gladys, and Rachel are truly dedicated professionals who strive to provide the best care possible. We're delighted that you are pleased with the results of your Breast Augmentation & Lift and that your recovery went smoothly. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you ever need anything in the future, please don't hesitate to reach out. Thank you for choosing our clinic!

Kind Regards,

The Private Clinic

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