I just made my first purchase with therarewhiskeyshop.com and am very pleased. I ordered a bottle of green chartreuse and crossed my fingers as I was unable to find it anywhere local and was wary of b... See more
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See what reviewers are saying
Talked to Richard. He was very nice and helpful, told him I was looking for a bottle of Pappy Van Winkle for my retirement. not only was the bottle expertly packaged it arrived the very next day. Oh... See more
What a wonderful experience I've had acquiring this bottle of Crown Royal XR Red. So I set my order up left the page to find a number. I wanted to make sure it was a legit business, but decided not to... See more
As stated, the shop offered the best price on the Internet and in fact was cheaper than some recent auction prices when you take into account the "buyers premium". Great communication from start... See more
Company details
Written by the company
The Rare Whisky Shop is a Scottish born company specialising in Old and Rare Whiskies. Using our passion, knowledge and experience in the Whisky industry, we specialise in sourcing the rarest of world whiskies, with a particular focus on Scottish and Japanese bottles.
Contact info
12 Somerset Place, G3 7JT, GLASGOW, United Kingdom
- 01413546537
- contact@therarewhiskyshop.com
- www.therarewhiskyshop.com
4.8
Excellent
135 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service with punctual delivery
Excellent service from online order to my door. Louis was extremely helpful at all times when dealing with the shop and I would recommend this outlet to anybody.
May 25, 2019
Unprompted review
Reply from The Rare Whisky Shop
Hi Jason, It's our pleasure, thank you so much for the kind review. I'm sure we will have good news for you next week for your other requested bottle we are sourcing. Cheers! Louis
Great service by a great company !
May 8, 2019
Unprompted review
The reason I gave 4*
The reason I gave 4*, not five, is because when the shipment arrived (very prompt, as was promised 7-10days, thou), it was an additional invoice included. And I did have an impression that my order was paid in full at the time I place it on the internet. It might be VAT tax, not sure yet, but they need to make sure that customer is fully aware of that, need to make sure customer understand that and company needs to specify how that invoice should be paid. I’m not happy with any suggestions for payment.
April 21, 2019
Unprompted review
Reply from The Rare Whisky Shop
Dear Alexis, thank you for your feedback. I do apologise, this should not have been the case. When we ship to the USA it's a standard one off fee including and applicable duties and taxes. We have sent you an email with some more information. Thank you and we will speak soon to resolve this. Louis
Very reliable supplier
April 15, 2019
Unprompted review
Reply from The Rare Whisky Shop
Dear Alain, thank you for your review. It was a pleasure dealing with you and I trust you are delighted with your bottle. Louis
Great store honest people
April 9, 2019
Unprompted review
Reply from The Rare Whisky Shop
Dear Martin, thank you for your feedback. I'm glad we could finally get you this bottle you were so desperately after. Please let us know if you are require any more hard to find bottles. Louis
Very knowledgable and easy to work with
Very knowledgable and easy to work with
Kevin snook
April 2, 2019
Unprompted review
Reply from The Rare Whisky Shop
Dear Kevin, thanks for your feedback and business once again. We look forward to helping you get the remaining bottles on your list very soon :-)
I thought I bought a whiskey and paid…
I thought I bought a whiskey and paid only to find out later that the whiskey was not available. without any explanation the refund was given but through out both transactions, there were no communication of any kind by any person. the whole set of transaction could have been totally avoidable if they just said they didn't have it.
March 28, 2019
Unprompted review
Reply from The Rare Whisky Shop
Dear Ken. Thank you for your feedback. I'm sorry for the experience you had with us. The issue was not if the whisky was available but due to your states import laws we were not able to ship to your state. As the transaction was done through Paypal we refunded the balance by Paypal and explained in the email confirming the refund and the reason for the refund. We can evidence this communication was sent to you via your method of payment Paypal. Thank you and I hope we can be of assistance in the future.
Quick delivery and the best price
March 27, 2019
Unprompted review
Reply from The Rare Whisky Shop
Hi David, thanks for your review we really appreciate it.
Excellent service and very helpful
Excellent service and very helpful. I would be happy to buy from them again.
March 8, 2019
Unprompted review
Reply from The Rare Whisky Shop
Thank you for your thoughtful review. Louis
Amazing service
Amazing service, quick and reliable and great communication from Louis and the Team
February 14, 2019
Unprompted review
Reply from The Rare Whisky Shop
Hi James. Thank for your review. Always a pleasure to help fellow whisky lovers. Good to speak to you.
Fast efficient service for great whiskies!
Good service and good advice.... friendly and knowledgeable staff - highly recommended!
January 27, 2019
Unprompted review
Reply from The Rare Whisky Shop
Thanks a lot for the review. Hope you are enjoying the bottles you got from us :)
Excellent service!
Excellent service!! A friendly and very helpful team. Queried about a rare whisky which I could not locate for sale anywhere. Few emails later Louis sourced and had a bottle waiting for me within a few days. I will definatley be using them again in future.
Thanks guys!
January 22, 2019
Unprompted review
Reply from The Rare Whisky Shop
Hi Neil, thanks a lot for your review. It's always great to meet our customers and I'm glad we could get you what you wanted. We look forward to being of service again soon :)
The best in the business.
I have made a number of transactions through The Rare Whisky Shop and I would highly recommend to anyone considering a purchase. Their customer service and follow up is the best in the market and the goods arrive on time and as described. Pricing is comparable if not better than the market so do your research but I don’t think you will find better...
January 22, 2019
Unprompted review
Reply from The Rare Whisky Shop
Hi Marc, thanks a lot for the review and great speaking to you. Also thanks for buying the bottles all the way from Australia! I'm sure they are happy in their new home. We look forward to being of service again soon :)
Good people to spend your money with
Great customer service and a great product. I have no clue about whiskey tbh but my friend was escatic.
January 9, 2019
Unprompted review
Reply from The Rare Whisky Shop
Thank you for your positive review and I'm glad your friend was ecstatic! :)
Great service
Great service, very helpful shipping to Canada and sourcing bottles for me
December 23, 2018
Unprompted review
Reply from The Rare Whisky Shop
Thanks for your feedback Brett. It's been a pleasure helping you with your whisky goals this year. Look forward to being of assistance again next year. Have a great 2019. Louis
I dont even get my bottle
I dont even get my bottle! After 2 days cancel my order ! Never buy any whisky from this page
December 21, 2018
Unprompted review
Reply from The Rare Whisky Shop
Thank you for your review. The bottle you opted to buy was bought as a backorder as stated in your purchase email. This means the bottle is out of stock and we had to backorder it from our supplier. Unfortunately our supplier was unable to fulfil our order and as a result we contacted you immediately and issued a full refund, all within 48 hours. I'm sorry we were not able to get the bottle to you. We look forward to assisting you with sourcing rare bottles in the future. Thanks
Fast reply and delivery
Fast reply and delivery, items was packed well!
December 17, 2018
Unprompted review
Reply from The Rare Whisky Shop
Thank you so much for your review Petteri. We hope you are very happy with your purchase :)
Reply from The Rare Whisky Shop
Thanks for your feedback Michael, the pleasure was all ours. Great to speak to you and have a brilliant 2019! Louis
Brilliant and most efficient service.
December 11, 2018
Unprompted review
Reply from The Rare Whisky Shop
Dear Emmanuel. Thank you for your feedback we really appreciate it. We hope you are enjoying the bottles you bought from us. Have a great 2019! Louis
Very convenient.
December 7, 2018
Unprompted review
Reply from The Rare Whisky Shop
Dear Chang Chin Yu. Thank you for your feedback and I hope you are enjoying the bottles you bought from us. We look forward to being of service in 2019. Thanks! Louis
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