Theshedfactory Reviews 

53
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very good experience buying a shed from The Shed Factory.The advice given beforehand on selecting the shed and its fittings was first rate.Had a three man team erect my shed .Very easy to get an in... See more

Rated 5 out of 5 stars

From start to the bespoke log store being delivered The Shed Factory and their staff were brilliant. Very high standard of craftsmanship and we are delighted with the finish. The installation team wer... See more

Rated 5 out of 5 stars

We bought a shed and a tool shed from The Shed Factory in Otford. I dealt with John on site, who was knowledgeable and nothing was a problem. Installation was a couple of weeks after order. Absol... See more

Rated 5 out of 5 stars

I work for a landscaping company and we've been using The Shed Factory for nearly ten years now. Their sheds are good quality at fair prices and we like the fact they will make them to any size we req... See more

Company details

  1. Garden Building Supplier
  2. Construction Company

Written by the company

We specialise in building high quality sheds and garden buildings in Kent, London and surrounding counties. All of our buildings are made to order in our Kent workshop, which allows you to customise your building based on your desired specifications.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

good quality shed

Turned up on time and shed was erected with no fuss, including guttering and installation of water butt.
The shed itself is very sturdy and seems soundly constructed. I expect it to last far longer than those available from DIY outlets.

May 22, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, excellent service from order to installation. So pleased I chose The Shed Factory to purchase my shed from. Unreservedly recommend this company if you desire a quality product.

April 15, 2025
Rated 5 out of 5 stars

Professional service!

I found The Shed Factory very professional and helpful. Initially, John provided very detailed specifications which really helped me decide which shed was right for me. As part of this process he answered any questions promptly and politely via WhatsApp. The company also accommodated our needs regarding the delivery date. The installation process itself was very smooth and professional - John & Tony installed our shed in a day without problem. It is raised from the ground and water protected with a gutter, rain pipe, and three small windows on one side - so looks cute as well as practical!
We were very pleased with the product and service we received from this company and I would definitely recommend them to anyone considering a new, high quality, shed.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning bespoke shed from The Shed Factory

We wouldn’t hesitate to recommend John and his team to anyone looking for top-notch craftsmanship and exceptional service.

We couldn’t be happier with the incredible work John and his team did for us on our large shed project! We needed a like-for-like replacement, and they delivered exactly that—but with a level of craftsmanship, build quality, and attention to detail that make it a truly exceptional version of the original. While retaining all its original charm and character, the new structure feels beautifully refined and thoughtfully designed.

The project wasn’t straightforward, with the structure located at the bottom of a long garden and requiring everything to be built on-site. Despite these challenges, John and his team tackled the job with tireless effort, skill, and an incredible attention to detail.

John’s perfectionism and craftsmanship are extraordinary. He treated every element of the job with care and precision, going beyond expectations with thoughtful touches like hand-crafted window sills that add so much character and charm. His pride in his work was evident every step of the way, and the results speak for themselves.

We’re absolutely delighted with the result. Our replacement shed isn’t just functional—it’s a stunning structure that will bring us joy for years to come.

A huge thank-you to John, Charlie, Tony, and everyone at The Shed Factory for creating something truly exceptional!

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Just awful

We paid £50 for delivery and installation of our new shed. The agreed delivery date was missed a number of times, and my wife had to keep taking days off work to meet the delivery men, to no avail.

When they finally turned up, they aggressively refused to set up the shed unless my wife paid them more money. She refused to do so, saying we had already paid the delivery and install fee. So they just dumped it in the front garden in pieces, leaving my wife in tears. Repeated calls to the head office were met with ignorance and apathy.

What a horrible company.

January 23, 2017
Unprompted review
Rated 1 out of 5 stars

Worst customer experience ever

One of the worst customer experiences ever.

The website claims they can make the shed to fit through any house. When I ordered I made it clear that the only access to the garden was via the house, and gave appropriate measurements.

Delivery fee was £50. After ordering:

- I was repeatedly encouraged to 'sort the delivery guys out' for delivering the shed
- Delivery date was missed multiple times, resulting in me losing money on the parking each time (which has to be arranged and paid in advance where I live).
- When it eventually arrived, delivery guys were very rude and aggressive. They demanded more money for the job and threatened to dump the shed on the street, claiming it was too heavy to carry through the house.
- On calling the shop, the manager again encouraged me to pay them - an extra £50 to sort out the problem.
- Eventually had to pay the guys the extra £50 whereupon they easily carried it through the house and set it up in the garden.

I do not recommend anyone to buy from this company.

July 21, 2016
Unprompted review

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