One million out of ten. We booked Charmian's sleep package when we were getting close to breaking point with our daughter's sleep. We had done a decent amount of reading and thought we were following... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
One million out of ten. We booked Charmian's sleep package when we were getting close to breaking point with our daughter's sleep. We had done a decent amount of reading and thought we were following... See more
Company replied
After a holiday where we shared a room with our toddler, we suddenly found ourselves back in a sleep battle.he wouldn’t settle unless we stayed with him, despite previously sleeping 7–7 independen... See more
We purchased a single consultation and then follow-up to overcome our last hurdles to a full nights sleep for our 7.5 month old. Charmian's approach is direct, informative and understanding - exactly... See more
We read charmians book and started a 5 day consultation when our baby girl was 3.5 weeks old, we were absolutely amazed by the fast results and hours of night time sleep that came with it! I love how... See more
Charmian Mead, dubbed The Queen of Baby Sleep, is a renowned baby and toddler sleep expert, founder of The Sleeping Baby Routine consultancy, and author of the bestselling book The 7pm to 7am Sleeping Baby Routine, a comprehensive guide to the newborn stage and establishing healthy sleep habits. With over 30 years of experience and one of the original pioneers in the field of baby sleep consultants, her book is widely read and used by sleep consultants and maternity nurses around the world. Offering a range of tailored support options on offer including: Phone consultations Remote support packages Home visits Maternity nurse style overnight stays. Her services focus on both set -up (booked pre birth) and troubleshooting (booked post birth) providing practical, evidence based guidance on establishing routines, supporting routine building, lactation and breastfeeding, weaning, managing toddler behaviour, and improving sleep for the whole family.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently did a 5 day phone consultation for my 2 month old boy with Charmian after reading her book on recommendation from friends who had success with Charmians routine. The simplicity of the routine and the core principle that good digestion and feeding results in a baby that sleeps appealed to me. After all this also applies to adults so completely makes sense. We got two days into the programme and unfortunately my baby got poorly with a bug I had the week before, but Charmian was completely flexible and we picked up the consultation again a couple of weeks later. In the remaining days we had Charmian was available 24/7 with helpful advice and support that I was able to implement. We followed the routine and had our first night sleeping through a few days later. If I have any more babies I will be seeking support again from Charmian. I learnt so much from the experience as a first time mum.

Reply from The Sleeping Baby Routine
We contacted Charmian because our 2 year old boy was not falling asleep without us in the room. He was also waking in the night and to "keep it simple" we stayed in his room until he fell asleep. We wanted to break the cycle and had tried a lot of methods and despite being consistent, we had never managed to break it.
We had a call with Charmian who started to review his daytime habits in order to assess what could be affecting his nighttime routine and by the end of the call we had a comprehensive list of action points to enhance his daytime and affect his night time routine. We started implementing all the new daytime things like more protein and more playing by himself.
After a few days we started the new nightime routine, after rearranging the room, our son was excites by the changes in the room but resistant to the new routine. It took 4 days of extreme perseverance, during which time Charmian was encouraging us and supporting us if we had small questions, this was amazing as it helped me know I was on the right path and ultimately has led to our son taking 10 mins to fall asleep, by himself, and not waking in the night. He now sleeps through to between 6-7am.
I would recommend Charmian highly. She is a very personable, encouraging and seeks to find the root cause of any difficulties. I will be using her services again soon to discuss further toddler issues and how to work through them successfully.
Charmian stayed with us for a 24 hour period followed by a 5 day remote consult. The turnaround with Charmian is quick and noticeable! She changed my lo bottles which was preventing him from taking more milk as it was causing more air further adding to his colic. She ironed out his winding issues & feeding which made a drastic improvement straight away.
After 24 hours my lo was down from 3-4 night feed to 1! After 2 weeks of keeping at it & patience by lo naturally dropped that feed as well & is now sleeping thru the night.
Having a full nights sleep has saved me & i can survive a full day without feeling exhausted. My lo is also happy & absolutely loves his play time! Happy mum & happy child! :)

Reply from The Sleeping Baby Routine
We have just completed a 5 day consultation with Charmian as we were really suffering with the four month sleep regression. She was fantastic. Her routines work!
The first night on our new schedule we went from frequent waking to sleeping from 7 to 5.15 and then again until 7. Today we had our first successful lunch time nap for a month.
Our baby is so happy and calm and we love that the routine is kind and doesn’t require controlled crying. It is very time consuming getting things established but has been so worth it for us.

Reply from The Sleeping Baby Routine
My wife read this book. I read this book. Then we put the routine into practice once the little one arrived. The baby slept well right away, within a week or so of arrival. . Baby was happy. We were happy as we knew what to expect and when; just planned accordingly. Happy bath times, happy awake times, eating and sleeping well from the get go. Read it. Do it. Enjoy it!
I bought Charmian’s book just before the birth of our son in October but didn’t get a chance to read it properly until he was about 6 weeks old. The initial few weeks of his life (without reading the book) we struggled through being first time parents, feeding him pretty much continuously and exhausting ourselves in the process. He was unhappy, we felt terrible and it left us with little energy to enjoy him or feel like we were able to understand what he wanted.
We phoned Charmian and did an initial one hour consultation over the phone. She was friendly, understanding and gave us some pointers on how to go forward. We decided to book Charmian to come stay with us for 2 days and the results were pretty much instant. He went from crying inconsolably all the time to feeding better, playing well and settling and sleeping soundly! It was literally like she had a magic wand. She was fun to have around and she helped us to understand our son better. I had also been trying to breastfeed but had really struggled despite following the standard advice of putting him to the breast continuously. I didn’t have time to express, he was not feeding efficiently and was therefore tiring through his feeds. However once we implemented her routine it gave me time to express after each feed, boost my supply and I am now able to be at the point I always wanted - breastfeeding my 4 month old baby!
I also feel like I know what he wants and we have a better relationship for it. People are always amazed how quickly he goes to sleep for his naps in the day. He sleeps well overnight and though he has started waking for one feed a night again, it feels very manageable as he sleeps through from 8pm to 6.30am which is what we wanted. She has been supportive and we have also booked her for a flight consultation for an upcoming holiday on how to tweak the routine to get him adjusted to the destination.
She has been really helpful, her book is so easy to read and makes complete sense. We have recommended her book to all of our friends and family - it was a complete game changer for us! She is passionate about what she does and it’s clear to see when you meet or speak to her.

Reply from The Sleeping Baby Routine
Wow - this book was simply life-changing. As soon as we started following Charmian’s routine our little boy was sleeping soundly through the night from 7pm. Charmian’s common sense approach worked wonders for us - we will certainly be following it for every child!
Absolutely fantastic book. Before I bought this I would be awake when the baby decided to be awake, I would be asleep when the baby decided to sleep, I was feeding when he wanted to be fed, I had no routine and I most definitely had no idea when I could do things such as shower, or even eat - because I was on the baby’s clock.
After reading the book, I decided To contact Charmian for her 5 day consultation (which I did twice because I couldn’t bare to be without her support the next week) and she made sure I was sticking to the routines, using the tips listed in the book, and was also tweaking my routine here and there, telling me what I needed to change and what needed to added in.
Thanks to Charmian my son slept from 7am - 7pm the other night and I actually had to wake him up. He is only 3 months old and I can’t believe what results I’ve been able to achieve just from a consultation which happens over the phone. I now know when my son will go down for a nap, when he will wake up, and he’s just a different baby now.
Most importantly we are not up for 4 hours in the night because he’s slept too much in the day time, and I’m not up 3 times a night.
He now sleeps EVERY NIGHT for 9 hours minimum, without waking up ... and it’s getting better!
She is truly a baby whisperer

Reply from The Sleeping Baby Routine
I had a 5 day consultation with Charmian and after 3 days my 7 month old was eating better and sleeping through the night! I couldn’t believe that a few tweaks did the trick - Charmian quickly identified the problem and provided an easy to follow solution. She is available every step of the way so you feel fully supported. I can’t recommend her enough - finally we can sleep!

Reply from The Sleeping Baby Routine
So many positive to things to say about Charmian. She is THE baby guru. Her wealth of knowledge (which you can get from her book) is second to none. She stayed with us for a month and my baby couldn't have done better on her routine which is both flexible and gentle. Charmian is great to have around, so much energy and positivity and she was so patient and loving towards my baby. My daughter was on oxygen support when Charmian came to stay and I felt so reassured having Charmian around. There couldn't have been a safer pair of hands around to help.
An alternative to Charmian coming to stay for a few weeks is to just read the book which breaks down the routine quite clearly and is easy to follow. There is so much helpful information in there in addition to how to follow the routine. There is no doubt her routine works. It gets babies sleeping through every time but in a very gentle way.
Needless to say I highly recommend Charmian!!!

Reply from The Sleeping Baby Routine
As a first time Mum I couldn’t recommend this book and Charmain enough.
Throughout my pregnancy everyone kept talking about birth preparation but no one prepares you for what happens once the little one is born. Reading his book gave me a much better insight into what to expect and how I could potentially tackle my new life with a structured routine.
After followIng Charmain’s advise my baby boy was sleeping much better and I was able to get some much needed sleep.
I also used Charmain’s 5day consultancy service whilst he was going through his 4 month sleep regression. She was there to advise and help me get him back on track. By day 4 he was back sleeping through.
Every new Mum needs Charmain’s book to hand and her number on speed dial!

Reply from The Sleeping Baby Routine
Charmian really is wonderful and her routine is truly fantastic. As a first time Mum her book and experience has really given me a focus and in the first 4 weeks we’ve seen great results. She’s incredibly knowledgable and approaches her work in a very personal, supportive manner. I would highly recommend the book and her experience to anyone as it has already delivered amazing results for us and we really couldn’t be happier.
I bought the sleeping baby routine after hearing about it from another sleep deprived first time mum. My husband and I can’t thank Charmian enough for her advice which helped our little girl sleep through the night at almost 8 weeks! The steps are easy to follow and make total sense. I just wish they’d teach you some of this stuff during pregnancy! I am now producing more breastmilk, she’s happy, we are all sleeping and able to enjoy quality time with our family and friends. Highly recommended.
-Rekha
We booked Charmian for a 4 week period following the birth of our twins, based on a recommendation from friends who has also used her service with their twins. I also bought her book to guide me as I felt from talking to fellow twin mums it wasn’t realistic to follow a demand led pattern. Charmian has given me sleep, sanity and most importantly two very calm little babies who are putting on weight nicely and thriving in every way.
I was wary of a militant, inflexible, cry it out routine that would make me feel like I was punishing my babies but also restricting my ability to bond and enjoy my time with them. The sleeping baby routine appealed as it offered structure but at the same time flexibility.
My babies are very different personalities from each other and have very different feeding styles. I also switched from exclusively breast feeding to mixed feeding. This routine still worked well for both.
The most useful sections of her book in my opinion are the chapter on baby digestion which is the focus of this routine, the “be flexible” section which helped me to make this routine work in real life, and the section on skin on skin which was the highlight of my day!
Charmian’s book is my new “go to” present for friends who are expecting. This has been a life saver for me and I genuinely believe I wouldn’t have enjoyed the early months with my newborns as much without the calm environment and predictability this routine has offered me.

Reply from The Sleeping Baby Routine
This is a beautifully written and clear guide for parents in a minefield of uncertainty at a time of their lives when tiredness often takes the logical out of perspective. Charmian has helped guide may babies and parents into a safe and secure routine over more than 20 years.
Charmian is brilliant. She is so knowledgable and trustworthy, I used her services for 3 weeks for both of my children.
She gets them into a great routine, she really is an expert at feeding and digestion and takes the time to really understand your childs needs and she creates a bespoke routine for you.
I would not hesitate to recommend her to friends and family and she is worth her weight in gold. I have 2 very happy children.
Keep up the good work, we are huge Charmian fans and supporters!

Reply from The Sleeping Baby Routine
Dangerous and out dated advice for any mum starting out with breastfeeding. Avoid avoid avoid

Reply from The Sleeping Baby Routine
After having our first baby two weeks ago we were left confused and overwhelmed by conflicting advice given to us by doctors, health professionals and friends about everything from feeding, sleeping, winding, which routine to follow (if at all) etc. Charmian has been a ray of sunshine in
a world of opposing views and opinions. She is hugely knowledgable and experienced and her confidence handling small babies and working with new parents is impressive to say the least.
Within 24 hours of Charmian arriving with us our baby was waking only once during the night for a feed between 1am-3am (at less than 2 weeks old). He is happy and settled, feeding and sleeping well (as are we) and we are looking forward to having him sleeping through the night in the coming weeks.
Charmian's approach centres around babies digestion and her knowledge of new borns feeding needs/habits and new borns specific digestion issues and requirements has proved invaluable in helping us create and implement a tailored feeding plan to suit our baby.
The Sleeping Baby Routine inspires confidence in new parents, it is easy to follow and provides a great balance of structured days with baby led nights, she encourages skin on skin cuddles with your baby (which we love)! She gives variations to her routine acknowledging individual differences and providing room for compromise. This book is a must read for any new parents who are looking for a well balanced approach to getting your baby sleeping through the night.

Reply from The Sleeping Baby Routine
Can't recommend this highly enough, so many of my friends and I have used Charmians techniques to great effect, an absolute bible for anyone with children wanting a peaceful and happy family.
Charmian is beyond doubt, the most incredible baby sleep trainer. Her book is clear and concise and all 3 of my children slept through the night from very early on and are still good sleepers to this day thanks to her routine. Thank you Charmian, your skills and expertise have quite literally made the whole process of having newborns an absolute joy for my husband and me!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.