thesocialcat.com Reviews 

359
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers had a great experience with this company. Customers love how easy the platform is to navigate, making it simple to sign up and connect with relevant creators. Content creators frequently mention that the provided tools help them build portfolios, organize dashboards, and secure wonderful collaborations. Some reviewers were not happy with the lack of creator vetting, which led to dealing with unresponsive or unprofessional profiles. Others also expressed frustration regarding customer support responsiveness, unresolved disputes, and difficulties when trying to cancel their subscriptions. Brands noted that these systemic issues caused wasted time and financial losses during their trial periods.

What people talk about most

Social media

Clients share ambiguous opinions on social_media, with content creators frequently praising the platform for... See more

User experience

Users describe positive interactions with user_experience, highlighting that the platform is very user... See more

Subscription

Customers consistently report severe disappointment and frustration regarding the subscription model.... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Response time

Consumers find response time to be ambiguous, experiencing contrasting communication speeds. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Social Cat team was very helpful and responsive any time our team reached out. We requested an invitation limit of 3,500, and they increased it to 5,000! We got a great response from women for our... See more

Rated 5 out of 5 stars

I signed up for the free trial and forgot to cancel before the premium started AND I hadn't used the service at all. I kept trying to log in but it wouldn't work and ended up getting frustrated and... See more

Rated 5 out of 5 stars

Great way to find some smaller, gifted collaborations. It makes it easy to search through available opportunities and it is literally one click to apply. The only constructive criticism that I could g... See more

Rated 5 out of 5 stars

Such an easy platform to use. I launch a campaign and immediately connected with passionate content creators ready to bring my brand to life with photos and videos. I also love how I can be flexible w... See more


4.0

Great

TrustScore 4 out of 5

359 reviews

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No history of asking for reviews

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4.0

All reviews

(359)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So many good companies to work with!

I’ve had such a good experience here on The Social Cat. I’ve worked with amazing companies and have discovered so many nice products. I’ve had such great feedback from companies and they are the ones helping me grow.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great for creators

This is a great platform for UGC creators, like myself, to land collaborations with brands. The platform explains everything well and navigation is simple on both desktop and mobile versions. The only downside is that I have yet to land a paid collaboration. But I don't believe this is the fault of Social Cat, as they don't select who is chosen for what campaign.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great for beginner Content Creators

I love this platform so much as a business owner and up and coming content creator. I’ve been able to build my content creator portfolio through this platform and others. I highly recommend! It’s been an honor to work with such amazing brands and help bring awareness to their products.

October 1, 2024
Unprompted review
Rated 2 out of 5 stars

The idea is good so I give 2 stars

The idea is good. But people suck and social cat does not make sure these 'so called' influencers don't take your money/product and run. I worked with 11 influencers over 2 months and 4 of them received the product but never did a video or gave me any explanation. Just took my stuff... out of the 7 creations I did get 1 of them was horrible and 1 of them they just sent raw video. No content posted. I did make a connection with an influencer that loves our products and we will continue to work together and that is why I have 2 Stars and not just 1 Star

September 28, 2024
Unprompted review
Rated 2 out of 5 stars

Not woth it

-Most of the influencers have very low engagement.
-You cant see but most seem to have audiences abroad or only ugc followers. All i got form my collabs was alot of requests for free products
- Only in my field but there is very limited options for more upmarket fashion. Most creators put effort in my didnt create good content. There was 3 out of 11 people that created good content. I had 15 connects but found no one suitable for the other collabs I had available
- Influencer stole my product. Despite there being a contract in place there is no protocol for this. You just lose you product and they stay on the site.

September 25, 2024
Unprompted review
Rated 1 out of 5 stars

I initially believed Social Cat to be a…

I initially believed Social Cat to be a fantastic opportunity, but after several months of working with them, I've come to a different conclusion. The influencers they provide, even under gifted and affiliate options, consistently fall short of expectations.

We've sent out shirts to influencers with the hope they would deliver quality content, but instead, we've been met with a series of failed collaborations.Months have passed with no content produced, yet the products are taken.

I've reached out to Social Cat multiple times to address this issue, only to receive dismissive responses suggesting I simply replace the influencers. This is unacceptable—I’m personally covering the costs for these shirts and shipping, only to be scammed without any content in return.I can no longer trust this platform.

These influencers are not reliable, and Social Cat enables them to take products without delivering any value, with no accountability whatsoever. I strongly advise steering clear of this service.

September 20, 2024
Unprompted review
Rated 2 out of 5 stars

This seems to be not a good platform…

This seems to be not a good platform for businesses who pay for their service and only decent for microinfluencers. The posts I got were not good and pretty embarassing. I would not recommend for a business.

September 9, 2023
Unprompted review
Rated 1 out of 5 stars

Content not always delivered….

I am a product owner and I was offering gifted products to micro influencers in return for content. Some content has been delivered but some influencers just keep the product and don’t create content. My social cat doesn’t offer any refunds or compensate you for content not delivered and it was costing me near £100 to subscribe to them plus paying for the product I was gifting.

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

social cat has made my career in UGC…

social cat has made my career in UGC and basically just creating amazing. I have been getting so much experience and their website is just beyond great and easy to work on :)
Overall GUYS GO SIGN UP FOR SOCIAL CAT

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Just signed on a couple weeks ago and have had over 2 dozen collabs already! Great variety and new collab opportunities every day. Easy to communicate with clients and pick and choose what you want!!

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great for Micro-Influencers and Content Creators

I've been working with social cat for over a year now as a content creator and have been thrilled with all of the amazing brands I've gotten to work with. Unlike other platforms where you can't talk directly with the brand it's great that here you can communicate with someone if deliveries are late or creatives shifted once you start shooting. I have since used Social Cat for brands I work for as a marketing manager and love using it to connect with small businesses as a content creator.

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

I love social cat

I love social cat, I have been blessed to work with different brands and it has always been so smooth, never had an issue and there’s constantly new opportunities for micro influencers, thanks for making it so easy social cat!

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Social Cat team are irresponsible and WILL not protect the buisness who pays for the service + creators and rude scammers

I'm quite disappointed with both the creators and managers of Social Cat. As a business, I invested in your largest package and continued to pay, yet the service remains terrible. The Social Cat team offers little support when dealing with unreliable influencers, which, unfortunately, seems to be the majority.

Despite paying £300 a month, the team shirks responsibility, stating they cannot ban these influencers or protect their clients. Many influencers are rude scammers who take the product and become hostile when reminded of the agreed content. After months of not collaborating with any influencers, I requested a refund, only to be met with the usual excuses and refusal. I certainly won't be recommending Social Cat to any of my business partners.

August 16, 2024
Unprompted review

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