The Tech Outlet Reviews 

373
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent condition of the products, often noting that items are exactly as described and frequently appear brand new. Many people highlight the swift and well-packaged delivery, ensuring their purchases arrive quickly and safely. Reviewers also commend the exceptional service, appreciating the helpful advice, clear communication, and overall positive experience, alongside the great value for money offered. However, some customers also noted that while products were generally excellent, a few required minor software adjustments or updates upon arrival to ensure optimal performance.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising the excellent condition of the... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that refurbished laptops look and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the very quick and speedy... See more

Service

Users describe positive interactions with service, highlighting excellent and prompt service. Customers were... See more

Value for money

Reviewers highlight positive aspects of value for money, with many customers expressing satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a laptop a few days before Christmas, with no local stock and cross-border shipping to Poland. Despite the timing and logistics, everything went smoothly. Payment and dispatch were handl... See more

Rated 5 out of 5 stars

Excellent service - open box laptop was in as new condition. Windows loaded and available within seconds of booting up. Great piece of kit at a fantastic price. Can highly reccomend

Rated 5 out of 5 stars

Really pleased with service received. Website easy to navigate including purchasing process. Kept up to date on progress and delivery was speedy. Laptop was in excellent condition and just as describe... See more

Rated 5 out of 5 stars

The refurbished laptop was excellent, was delivered swiftly, and the team was very helpful when DPD delivered my package half a mile away! Great friendly service. Thanks, Ben, for following up, and... See more


Company details

  1. Used Computer Store
  2. Computer Hardware Manufacturer
  3. Computer Store
  4. Electronics Store

Written by the company

Better value for your refurbished tech - refurbished laptops, desktops, and general tech . Refurbished doesn't mean old as far as we are concerned, we offer recent technology at great value prices, free delivery on everything and a 12 month warranty on everything we sell! We have new stock arriving daily from all the top manufacturers - Dell, HP, Lenovo, Acer, Asus, etc.. We carry extensive stocks of upgrades so if you see a computer you like but want it to have more RAM or a bigger drive then just ask. The majority of our stock is under 1 year old, everything is UK supplied and UK spec. We update every machine we sell so when you get it, just power it on and it will be ready for immediate use. All updates from Microsoft and also from the manufactuer so you won't have the time consuming job of readying your new computer, we do it all for you. The laptop we stock range in price from under £200 to the high end machines costing over a £1,000, the majority being around the £300 to £500 mark. Every machine we sell represents excellent value, should you find the same model available elsewhere for less then just let us know, if we can beat it then we will.


Contact info

4.9

Excellent

TrustScore 5 out of 5

373 reviews

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4.9

All reviews

(373)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellentey selection of Laptops

They provided a wide selection of laptops of varying specs, and then also allow the buyer to further upgrade them to suit their personal requirements. Delivery was quick, I selected next day, I placed my order at 11.07am on the Monday (next day cut-off was 11am) and delivery of my order was achieved at 10.25am Tuesday, the next day! Everything was exactly as described in spec, I would have no hesitation in recommending them to friends and family, also when needed using them to fulfil another order.

August 12, 2024
Rated 4 out of 5 stars

These guys have brilliant customer…

These guys have brilliant customer service, and Im glad to support a company making refurbished laptops available. Marked down one star as the laptop I first received had some issues and I had to return it and get it replaced, but that all happened promptly and the new laptop is perfect no issues at all.

July 2, 2024
Rated 5 out of 5 stars

Good spec for the price.

The communication with the Company was good. Quick responses to queries. Delivery was as promised with good tracking from DPD. The laptop I chose was a refurbished and upgraded HP. A good spec for the price. So far it's performing well. Would recommend.

July 7, 2024
Rated 5 out of 5 stars

Good service and prices

Easy to use website, arrived safe and well packaged, and so far looks to be in good condition, just have to set it up
DPD gave me delivery date but this was not true, had to chase what was happening over the delivery, so delivery was poor.

June 25, 2024
Rated 5 out of 5 stars

Great Laptop, Great Customer Service

The Tech Outlet customer service was very friendly and advised me that my laptop would be delivered next day when I telephoned them to ask when I would receive delivery of my purchase, due to confusion regarding delivery dates shown on their website.

The laptop itself looked brand new rather than refurbished, and started up very quickly when powered on. Overall I am very happy with the purchase.

June 14, 2024
Rated 5 out of 5 stars

Excellent

Excellent price, and very quick and helpful response when I contacted them. Highly recommend thus firm. I now have a lovely new laptop!

May 1, 2024

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