The TEFL Academy Reviews 2,157

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the course content well-organized, engaging, and easy to follow. Many highlight the quality of the product, noting the informative materials, practical assignments, and effective structure that builds confidence. The staff and customer service are frequently commended for their helpfulness, timely responses, and supportive approach throughout the learning process. However, some customers also noted occasional issues with customer service, mentioning instances where support teams did not respond to their requests for assistance. A few people felt the course alone might not be sufficient for teaching young learners or that more interactive elements, like observed lessons or an optional textbook, would enhance the experience.

What people talk about most

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness and... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Product

Customers express great satisfaction with the product, highlighting its comprehensive and engaging nature.... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent support, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Worth the money. I truly enjoyed the TEFL lv 5 , It has been a intensive and content-reach course. Moreover, the teaching methodology was aligned to my values; I wish I had teachers with this knowledg... See more

Rated 5 out of 5 stars

I loved the way the content was organized. It avoids boredom and at certain point it was funny. The materials and bibliographies were very useful. I would suggest checking some of the links because th... See more

Rated 5 out of 5 stars

The curriculum taught was well detailed and very informative. Even though I have taught ESL for eight years, I gained and learned so much from this course. The assignments challenged me. The tutor sup... See more

Rated 5 out of 5 stars

This was a very comprehensive and in-depth study. The study included videos and mini-comprehensive check ups which were helpful in locking in the lesson. I don't think I would have tried online teachi... See more


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Studying Center
  5. Training School
  6. Vocational School

About The TEFL Academy

Written by the company

The TEFL Academy

a world of opportunities
View all TEFL Courses

The TEFL Academy has leading EFL professionals working with us to provide the best TEFL courses available in the world.

There are many TEFL course providers operating internationally. With so much choice, and with such a vast amount of conflicting information available on the internet, it can be hard for prospective TEFL course students to make the correct choice.

Our TEFL course can be studied at two different levels, depending on your situation and plans for teaching. Both the Level 3 and Level 5 versions of our TEFL course aim to provide students with accurate information, skills and training to ensure they leave the academy with a sound understanding of teaching English.

The TEFL Academy specialises in TEFL courses and nothing else. TEFL is not only in our name, but it is also the backbone of our academy.

Get up to 60% off now

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I write a review again after the school…

I write a review again after the school decided to extend my enrollment without paying a fee, that is actually really appreciated.

My advice is to always make sure about the time you have to finish the course or the assignments, because you won't get any email about enrollment expiration or something like that.
So, be careful.
The three stars are because this course alone is not enough to really understand how to teach to young learners, but it is a good start.

I would have loved to receive a true feedback. I got a good grade without comments after only two days I had submitted my work, which is good, but still I would have appreciated a true feedback... Like, the good points, points to improve etc.
Nothing. But anyway, thank you for making me finish the course.

May 4, 2026
Unprompted review
The TEFL Academy logo

Reply from The TEFL Academy

Thanks for your feedback, Anna. Although it is standard that our students are sent email and text notifications of their upcoming enrolment expiry, it does seem that due to a technical error, this did not happen in your case. For this reason, we did waive the usual fee. I am glad to hear this result was satisfactory to you.
In regard to your feedback about the course itself, although I have forwarded your comments to the Academic department, it should be noted that this course is sold as a top up course, and as such, is designed to be an added extra for those who have already completed a Level 3 or Level 5 TEFL qualification, rather than a standalone qualification to fully teach English.
I am sorry to hear you could not find your assignment feedback. I have logged in and can see that feedback was provided. I have now sent a request to our Student Services department to guide you in finding your assignment feedback on the site, but if anything else is needed, please do not hesitate to reach out directly.

Rated 5 out of 5 stars

Excellent material and structure

The material is very educational and informative. I really enjoyed the structure and way the material is presented and taught. I feel extremely prepared in all aspects to start my TEFL journey! I highly recommend the TEFL Academy!

May 4, 2026
Rated 4 out of 5 stars

The course was good

The course was good, very informative. Student support was great quick to respond with questions/enquiries. The feedback on the assessments were informative and helpful.

May 4, 2026
Rated 5 out of 5 stars

It was instresting

It was instresting
Full in detail, Easy to follow the lessons
Actually enjoyed the course except the final no10 was a challenge.
But made It.

May 4, 2026
Rated 5 out of 5 stars

Very Practical, interactive and comprehensive training

I loved doing the TEFL Level 5 Diploma with the TEFL Academy because they have structured the course very well. Unlike other online courses, the course material was presented in a very interactive way which made it very easy to understand and helpful. Lots of useful resources were shared and the assignments and quizzes were very practical and positively challenging, making sure that I actually understood what I was learning.

April 23, 2026
Rated 5 out of 5 stars

Great Learning Experience

The course material was well-researched and engaging. The videos were entertaining and informative. The online quizzes were challenging but fair. I enjoyed the thoroughness of the assignments, and the quick response by markers was appreciated. I also appreciated the length of time allowed to complete the course. I needed the whole time as I was working full-time as well as caregiving for an elderly parent.

April 23, 2026
Rated 5 out of 5 stars

TEFL course experience

The feedback received in assignments was in depth, the instructions were clear and I found the course practical being able to complete in my own time.

April 22, 2026
Rated 5 out of 5 stars

My experience with this TEFL course has…

My experience with this TEFL course has been very positive from start to finish. The course content was well-structured, easy to follow, and covered all the essential skills needed to become a confident English teacher. I especially appreciated how practical the lessons were, with clear examples and real classroom strategies that I can actually use, Overall, this course gave me a strong foundation in teaching English and boosted my confidence to start my teaching journey. I would definitely recommend it to anyone looking to begin a career in teaching English abroad.

April 22, 2026
Rated 5 out of 5 stars

What made my experience with TEFL great…

What made my experience with TEFL great was the combination of practical learning and real-world application. The course didn’t just focus on theory—it showed me exactly how to plan lessons, manage a class, and engage students effectively. I especially appreciated how the activities were structured, because they helped me understand how to teach different skills like speaking, reading, and grammar in a clear and organized way.

April 20, 2026
Rated 5 out of 5 stars

The TEFL Academy Level 3 Course

I did the Level 3 course and found it really engaging and comprehensive. The content was varied enough to keep my interest, and the external resources provided throughout are invaluable.
I contacted support a couple of times, and each time I received prompt and helpful responses.

April 22, 2026
Rated 5 out of 5 stars

Just wonderful!

I had been looking for a while for an academy where I could study to become a TEFL-certified teacher, and after a lot of investigation, I chose this academy to go back to a career I had put on hold for so many years. At first, I was very nervous about the lessons, but the way each lesson is structured makes them easy to follow, and that helped me feel comfortable with the teaching vocabulary again. I had support from the beginning until the end. The reading materials, the templates, everything was so accessible, easy to understand, and I didn't feel overwhelmed. They got back to me with the assignment results in a few days, and their feedback motivated me to keep experimenting with different activities. Each unit is so well explained! I learned things I did not learn when I was at the University. I'm so happy because I passed, and now I'm preparing to start looking for a job as an English Teacher. Thank you for building such a wonderful and amazing course!

April 20, 2026
Rated 5 out of 5 stars

The course was interesting

The course was interesting, I learned so many things, and I’m glad that i didn’t waste time and money for nothing. Overall good experience

April 23, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look