The Test Centre Reviews 

873
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

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No recent history of asking for reviews

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4.9

All reviews

(873)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

First time using the MOT test centre…

First time using the MOT test centre and I was very impressed with everything. Booking online simple, notifications and reminders great, reception friendly & helpful which is a rarity nowadays. Time booked in was time my car went in, no fuss, good communication. Brilliant process that works without any issues. Highly recommend and will definitely use again. Thank you to everyone at the Rochester MOT test centre

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

What a nice company to chill out while…

What a nice company to chill out while your car gets it annual check. The receptionist speaks to u with respect it was quite busy and her professionalism stood out, the young man who looked after my car pointed out a few things which needed my attention which was done the next day at my local garage,i been coming to this test centre for over twenty years as far as i am concerned and it's still in it's present location i will be coming every year and thank you to all the staff especially the young man who looked after my car👍

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go elsewhere, there’s no need!

I was recommended to come here by my garage Wisely automotives for my BMWi3. I found it was SO easy to book, open at convenient times & all the staff I’ve met over the past 3 years have been fantastic!
I also use them my Volvo V40 & Honda Africa Twin….they do motor bikes too!
Wouldn’t go elsewhere, there’s no need

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Straight forward to book a slot

Been going to Deptford about 5 years now, very handy getting text reminder. Booked on the day taken care of quickly Ali advised me break pads wearing thin so booked that into my local garage. Staff polite and friendly.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

In and out within 45 mins

In and out within 45 mins. Great service and friendly staff. Great booking availability as we forgot it was due to expire and booked it the day before to be MOT'd on expiry day🙈. God send that they do Sundays!

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic- quick

fantastic- quick, professional, rapid comms
nathan is an asset to the business
will be back!

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

If you want an honest appraisal MOT

If you want an honest appraisal of the roadworthiness of your ride you need to go to an expert. Someone who concentrates on their best ability and service. You will need an MOT every year (sometimes sooner) and you will be told if your vehicle meets the grade. If it does not - you are not able or obliged to get the work done at the MOT Centre as that is not what they do. Credit due a little honesty is what we could do with from all our suppliers.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service, brilliantly run by extremely polite helpful staff. The centre is spotlessly clean, well signposted and easy to access. So pleased to have it!

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

A very Good experience

A very Good experience. Centre was spotless,Mot tester was excellent and explained everything to me. Will Definitely be Using them Again.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Well organised

Well organised, the mot bays were very clean, the guy who carried out the mot explained and showed me the reason for an advisory,

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Could not fault anything about this place. Great customer service on reception as well as the guy that did the MOT. Very prompt and efficient. Seems like a well old machine.

May 31, 2025
Unprompted review

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